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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Hue White and colour ambience Play gradient light tube compact

Philips Hue White and colour ambience Play gradient light tube compact
Philips Hue White and colour ambience Play gradient light tube compact
Philips Hue White and colour ambience Play gradient light tube compact
Philips Hue White and colour ambience Play gradient light tube compact
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R4,020
+R14 Reward
Easy smart lightingBring the cinema home with the Play gradient light tube compact in black. Place or mount beneath a TV to cast a blend of colourful light. Rotate the tube to shine it in any direction – a perfect complement to surround lighting. Philips Hue White and colour ambience Play gradient ... Read More
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Stock 2 Code 2378871 Brand PHILIPS Model 8718696176306 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 26
You will be kept updated through our detailed tracking system
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Easy smart lighting
Bring the cinema home with the Play gradient light tube compact in black. Place or mount beneath a TV to cast a blend of colourful light. Rotate the tube to shine it in any direction – a perfect complement to surround lighting.

Philips Hue White and colour ambience Play gradient light tube compact. Type: Smart table lamp, Interface: Bluetooth/Zigbee, Product colour: Black. Mobile operating systems supported: Android 10.0, iOS 15. Energy efficiency class: G, Energy consumption per 1000 hours: 17.4 kWh, Input voltage: 100-240 V. Cable length: 2 m, Width: 31 mm, Depth: 877 mm. Package type: Box, Package width: 1200 mm, Package depth: 9010 mm

Key Highlights
  • Game-changing Home Entertainment
  • Seamlessly blend colours
  • Surround lighting effects
  • High-quality, versatile design
  • Wash the wall with a gradient of light
  • Two sizes for a perfect fit
  • Hue Sync mobile app and Hue Bridge required
  • Smart table lamp LED 17.4 W Non-changeable bulb(s)
  • Multi
  • 2000 K 1540 lm 6500 K
  • Bluetooth/Zigbee
  • Metal, Plastic
  • Black
Specifications
12NC Logistic code(s)
915005988001
AC adapter included
Yes
AC input frequency
50-60 Hz
AC input voltage
100 - 240 В
Batteries included
No
Bulb lifetime
25000 h
Bulb power
17.4 W
Bulb shape
Tube
Bulb technology
Y
Bulb type
LED
Cable length
2 m
Colour temperature (max)
6500 K
Colour temperature (min)
2000 K
Depth
877 mm
Dimmable
Yes
Dimmable with Hue app & switch
Yes
EAN/UPC/GTIN (packaging)
8718696176306
Effects
Yes
Energy consumption per 1000 hours
17.4 kWh
Energy efficiency class
G
Energy efficiency class (old)
G
Fitting/cap type
Non-changeable bulb(s)
Height
340 mm
Housing material
Metal, Plastic
Included bulb energy efficiency class (old)
G
Input voltage
100-240 V
Interface
Bluetooth/Zigbee
International Protection (IP) code
IP20
Length
877 mm
Light colour
Multi
Luminous flux
1540 lm
Material
Metal
Mobile operating systems supported
Android 10.0, iOS 15
Net weight
655 g
Number of accessories (max)
12
Package depth
9010 mm
Package gross weight
1.25 kg
Package height
1000 mm
Package net weight
800 g
Package type
Box
Package weight
1.25 kg
Package width
1200 mm
Philips Hue app supported
Yes
Power plug type
Type C
PowerLED integrated
Yes
Product colour
Black
Protection class
III
Quantity per pack
1 pc(s)
Rated lifetime
25000 h
Suitable location
Bedroom, Living room
Type
Smart table lamp
Warranty period
2 year(s)
Weight
655 g
Wi-Fi
No
Wi-Fi standards
Not supported
Width
31 mm
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Philips Hue White and colour ambience Play gradient light tube compact
Current
R4,020
Lowest
R3,758
Highest
R4,020
Change 24H
+R219   +6%
Week
+R225   +6%
Month
+R218   +6%

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