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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White

Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
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R462
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Comfortable LED light that's easy on your eyesWith EyeComfort, for light that’s easy on your eyes.Philips LED luminaires provide light that is designed for the comfort of your eyes Philips Functional Moire Ceiling Light 10 W. Product colour: White, Suitable location: Bedroom, Dining room, Garage, K... Read More
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Stock 8 Code 2446187 Brand PHILIPS Model 8718699681098 Warranty 2 Years

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Comfortable LED light that's easy on your eyes
With EyeComfort, for light that’s easy on your eyes.
Philips LED luminaires provide light that is designed for the comfort of your eyes

Philips Functional Moire Ceiling Light 10 W. Product colour: White, Suitable location: Bedroom, Dining room, Garage, Kitchen, Living room, Office, Shape: Round. Fitting/cap type: Non-changeable bulb(s), Bulb type: LED, Bulb power: 10 W. Input voltage: 220-240 V, AC input voltage: 220 - 240 V. Width: 240 mm, Depth: 240 mm, Height: 50 mm. Package width: 282 mm, Package depth: 62 mm, Package height: 282 mm

Key Highlights
  • Easy to clean
  • Easy installation
  • Interlaced Optics
  • Uniform light distribution
  • LED Non-changeable bulb(s) 10 W
  • 2700 K Warm white 15000 h Color Rendering Index (CRI): 80
  • Suitable for indoor use Suitable location: Bedroom, Dining room, Garage, Kitchen, Living room, Office
  • IP20
  • White
Specifications
12NC Logistic code(s)
915005778201
AC input voltage
220 - 240 V
Adjustable spot head
No
Bulb lifetime
15000 h
Bulb power
10 W
Bulb technology
LED
Bulb type
LED
Bulb(s) included
Yes
Centerpiece included
Yes
Color Rendering Index (CRI)
80
Colour consistency (SDCM)
6
Colour temperature
2700 K
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Compatible bulb energy efficiency classes (old)
A+
Depth
240 mm
Diameter
24 cm
Dimmable
No
Dimmable with remote control
No
EAN/UPC/GTIN (packaging)
8718699681098
Eye comfort
Yes
Fitting/cap type
Non-changeable bulb(s)
Fixture dimmable
No
Height
50 mm
Housing material
Plastic
Included bulb energy efficiency class (old)
A+
Input voltage
220-240 V
International Protection (IP) code
IP20
Length
240 mm
Light colour
Warm white
Lighting style
Contemporary
Lumen maintenance factor
70%
Luminous efficacy
100 lm/W
Luminous flux
1000 lm
Mounting type
Surfaced
Net weight
210 g
Number of switch cycles
15000
Package depth
62 mm
Package gross weight
380 g
Package height
282 mm
Package length
2.8 cm
Package net weight
190 g
Package weight
380 g
Package width
282 mm
Power factor
0.5
PowerLED integrated
Yes
Product colour
White
Protection class
II
Remote control included
No
SAP EAN gross weight per piece
410 g
SAP EAN/UPC per piece
8718699681098
SAP height per piece
7,000 cm
SAP length per piece
28,000 cm
SAP width per piece
28,000 cm
Shape
Round
Suitable for indoor use
Yes
Suitable location
Bedroom, Dining room, Garage, Kitchen, Living room, Office
Total luminous flux
1000 lm
Total power
10 W
Type
Ceiling Lights
Weight
210 g
Width
240 mm

Leaflet

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Price history over the last 6 months
Philips Functional Moire Ceiling Light 10 W, LED, Non-changeable bulb(s), 2700 K, 1000 lm, IP20, White
Current
R462
Lowest
R263
Highest
R540
Change 24H
+R175   +61%
Week
+R198   +75%
Month
+R197   +74%

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