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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L

Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
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R13,600
Philips 5000 series EP5541/50, Espresso machine, 1.8 L, Coffee beans, Built-in grinder, 1500 W Philips 5000 series EP5541/50. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.8 L, Coffee input type: Coffee beans, Reservoir for brewed coffee: Cup, Capacity in cup... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 31679 Brand PHILIPS Model EP5541/50 Warranty 2 Years

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Philips 5000 series EP5541/50, Espresso machine, 1.8 L, Coffee beans, Built-in grinder, 1500 W

Philips 5000 series EP5541/50. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.8 L, Coffee input type: Coffee beans, Reservoir for brewed coffee: Cup, Capacity in cups: 2 cups, Number of spouts: 2, Built-in grinder. Display type: TFT. Power: 1500 W

Key Highlights
  • Countertop Fully-auto Espresso machine 1.8 L
  • Coffee beans
  • 2 cups 15 bar
  • Built-in grinder Adjustable coffee strength Hot water system Built-in display
  • Coffee making Espresso making Cappuccino making
  • 1500 W
Specifications
AC input frequency
50 Hz
AC input voltage
230 V
Adjustable coffee spout height
Yes
Adjustable coffee spout height range
85 - 145 mm
Adjustable coffee strength
Yes
Adjustable grinder settings
Yes
Americano making
Yes
Appliance placement
Countertop
Auto power off
Yes
Auto power off after (max)
30 min
Built-in display
Yes
Built-in grinder
Yes
Built-in milk frother
Yes
Caffe Crema making
Yes
Capacity in cups
2 cups
Cappuccino making
Yes
Certification
EN 50564:2011
Coffee beans capacity
275 g
Coffee input type
Coffee beans
Coffee maker type
Fully-auto
Coffee making
Yes
Control type
Touch
Cord length
1.2 m
Country of origin
China
Dangerous goods
No
Depth
433 mm
Dishwasher-proof parts
Yes
Display type
TFT
Energy efficiency class
A
Espresso making
Yes
Filter compatibility
AquaClean
Flat White making
Yes
Grinder type
Ceramic grinder
Height
372 mm
Hot water system
Yes
Housing material
Metal, Plastic
Latte Macchiato making
Yes
Latte making
Yes
Lungo making
Yes
Maximum operating pressure
15 bar
Milk tank
Yes
Milk tank capacity
0.26 L
Number of coffee strength settings
5
Number of grinder settings
12
Number of programs
20
Number of spouts
2
Number of temperature settings
3
Number of user profiles
4
Package depth
491.5 mm
Package height
478 mm
Package weight
12.3 kg
Package width
287.5 mm
Packaging content
Measuring Spoon
Power
1500 W
Power consumption (standby)
0.2 W
Product type
Espresso machine
Quantity per pack
1 pc(s)
Quick start
Yes
Recyclable packaging material
95%
Recycled paper manual
Yes
Reservoir for brewed coffee
Cup
Ristretto making
Yes
Spoon included
Yes
Standby function
No
Warranty period
2 year(s)
Water tank capacity
1.8 L
Weight
8 kg
Wi-Fi
No
Width
246 mm

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Price history over the last 6 months
Philips 5000 series EP5541/50 coffee maker Fully-auto Espresso machine 1.8 L
Current
R13,600
Lowest
R10,426
Highest
R13,967
Change 24H
+R2,504   +23%
Week
+R2,523   +23%
Month
+R2,516   +23%

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