We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Place the monitor on a stable surface or mount it using a VESA-compatible arm or bracket. Connect your laptop or PC using the USB-C cable to transmit video, data and power with a single connection; alternatively use available video ports and the USB hub for peripherals. Adjust the display height for comfortable viewing and route headphones to the integrated headphone holder to keep cables organized. Use on-screen menu controls to calibrate brightness, colour and input selection according to your environment.
For optimal image quality and longest panel life, avoid prolonged maximum brightness; use ambient lighting and adjust brightness to suit your workspace. When using USB-C charging, ensure your laptop is compatible with the monitor's power delivery capabilities.
