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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home

Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
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R42,506
+R171 Reward
The ASUS ROG Zephyrus G14 (2025) GA403UM-QS023W is a 14" gaming laptop powered by a Ryzen 9 CPU, 16GB LPDDR5x memory and a 1TB PCIe 4.0 NVMe M.2 SSD. It features a glossy 2880×1800 OLED-capable display with a 120Hz refresh rate and a discrete NVIDIA GeForce RTX 5060 GPU with 8GB video memory. The sy... Read More
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Stock 18 Code 771456 Brand ASUS Model 90NR0M81-M00100 Warranty 2 Years

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Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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The ASUS ROG Zephyrus G14 (2025) GA403UM-QS023W is a 14" gaming laptop powered by a Ryzen 9 CPU, 16GB LPDDR5x memory and a 1TB PCIe 4.0 NVMe M.2 SSD. It features a glossy 2880×1800 OLED-capable display with a 120Hz refresh rate and a discrete NVIDIA GeForce RTX 5060 GPU with 8GB video memory. The system runs Windows 11 Home, includes an FHD IR webcam and weighs approximately 1.5 kg in an Eclipse Grey chassis.

Advantages

Compact 14" form factor combined with a high-resolution 2880×1800 screen and 120Hz refresh rate provides detailed and smooth visuals. The Ryzen 9 processor together with 16GB LPDDR5x (7500 MHz) and a dedicated RTX 5060 GPU offers strong performance for gaming and demanding applications. Fast 1TB PCIe 4.0 NVMe storage ensures quick system responsiveness and ample capacity. Lightweight construction and integrated features such as Wi‑Fi 802.11be, Bluetooth, backlit English keyboard and microSD card reader support mobility and practical everyday use.

Suitable for

  • Gaming at high settings and modern eSports titles
  • Content creation tasks such as photo and video editing
  • Portable workstations for developers and power users
  • Media consumption and streaming with high-resolution display

Key specifications

  • Model: ROG Zephyrus G14 (GA403UM-QS023W)
  • CPU: AMD Ryzen 9 (model 270), 4000 MHz
  • Screen: 14" glossy, 2880×1800, 120Hz
  • RAM: 16GB LPDDR5x (7500 MHz), 2 slots, max 16GB
  • Storage: 1TB PCIe 4.0 NVMe M.2 SSD
  • Graphics: NVIDIA GeForce RTX 5060, 8GB discrete
  • OS: Windows 11 Home
  • Connectivity: 1×HDMI, 2×USB 3.2, 2×USB-C, 1×headphone jack, Wi‑Fi 802.11be, Bluetooth
  • Extras: Built-in FHD IR webcam, microphone, speakers, microSD card reader
  • Battery: 4-cell
  • Keyboard: English with backlight
  • Dimensions: 311 × 220 × 16.3 mm; Weight: 1.5 kg; Colour: Eclipse Grey

How to use

Unpack the laptop and connect the power adapter for the initial charge. Power on and follow Windows 11 setup prompts to configure user account and network (Wi‑Fi 802.11be). Install or update GPU drivers from NVIDIA for optimal gaming performance and ensure Windows updates are applied. Use the built-in Windows utilities or third-party tools to configure power plans, display refresh rate and keyboard backlight according to your needs. Store large files on the 1TB NVMe SSD and use the microSD reader for quick media transfers.

Recommendations

For sustained gaming sessions, use a balanced or performance power plan, keep GPU drivers updated and ensure adequate ventilation. Regularly back up important data from the NVMe SSD and avoid running heavy workloads on soft surfaces to maintain cooling efficiency.
Key Highlights
  • Gaming at high settings and modern eSports titles
  • Content creation tasks such as photo and video editing
  • Portable workstations for developers and power users
  • Media consumption and streaming with high-resolution display
  • Model: ROG Zephyrus G14 (GA403UM-QS023W)
  • CPU: AMD Ryzen 9 (model 270), 4000 MHz
  • Screen: 14" glossy, 2880×1800, 120Hz
  • RAM: 16GB LPDDR5x (7500 MHz), 2 slots, max 16GB
  • Storage: 1TB PCIe 4.0 NVMe M.2 SSD
  • Graphics: NVIDIA GeForce RTX 5060, 8GB discrete
  • OS: Windows 11 Home
  • Connectivity: 1×HDMI, 2×USB 3.2, 2×USB-C, 1×headphone jack, Wi‑Fi 802.11be, Bluetooth
  • Extras: Built-in FHD IR webcam, microphone, speakers, microSD card reader
  • Battery: 4-cell
  • Keyboard: English with backlight
  • Dimensions: 311 × 220 × 16.3 mm; Weight: 1.5 kg; Colour: Eclipse Grey
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output current
10 A
AC adapter output voltage
20 V
AC adapter power
200 W
Antenna type
2x2
Audio system
Smart Amp
Battery capacity
73 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Bundled software
Xbox Game Pass for PC_3 months (*Terms and exclusions apply. Offer only available in eligible markets for Xbox Game Pass for PC. Eligible markets are determined at activation. Game catalog varies by region, device, and time.)
Card reader integrated
Yes
Certified refurbished
No
Colour gamut
100%
Colour name
Eclipse Gray
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Contrast ratio (typical)
1000000:1
Copilot key
Yes
Copilot+ PC
No
DC-in jack
Yes
Depth
220 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5060
Discrete graphics memory type
GDDR7
Display diagonal
35.6 cm (14")
Display resolution
2880 x 1800 pixels
Display surface
Gloss
Ethernet LAN
No
Face recognition
Yes
Fast charging
Yes
Fast charging time (50%)
30 min
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
HD type
3K
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.59 cm
Height (rear)
1.63 cm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
1-zone RGB
L2 cache
8 MB
L3 cache
16 MB
Market positioning
Gaming
Maximum display brightness (HDR)
400 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Memory channels
Dual-channel
Memory clock speed
7500 MHz
Memory form factor
On-board
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
16 TOPs
Number of battery cells
4
Number of built-in speakers
4
Number of microphones
3
Number of SSDs installed
1
Numeric keypad
No
NVIDIA G-SYNC
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 780M
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
No
Panel type
OLED
Password protection
Yes
Password protection type
BIOS, User
Pointing device
Touchpad
Processor boost frequency
5.2 GHz
Processor cache type
L2 & L3
Processor cores
8
Processor family
AMD Ryzen™ 9
Processor frequency
4 GHz
Processor generation
AMD Ryzen 200 Series
Processor manufacturer
AMD
Processor model
270
Processor threads
16
Product colour
Black, Grey
Product type
Laptop
RGB colour space
DCI-P3
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Standard Dynamic Range (SDR) brightness
500 cd/m²
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
39 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
1-month trial for new Microsoft 365 customers. Credit card required, McAfee 30 days
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
100 W
USB Type-C required charging power (min)
45 W
USB4 Gen 3x2 ports quantity
1
Weight
1.5 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
311 mm
Windows Hello
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Notebook ASUS ROG Zephyrus G14 14 inch Ryzen 9 16GB RAM 1TB SSD NVIDIA GeForce RTX 5060 Windows 11 Home
Current
R42,506
Lowest
R39,644
Highest
R43,602
Change 24H
+R2,490   +6%
Week
+R2,862   +7%
Month
+R2,561   +6%

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