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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Neutrik USB-C Cable USB-C 0.8 m 1038978

Neutrik USB-C Cable USB-C 0.8 m 1038978
Neutrik USB-C Cable USB-C 0.8 m 1038978
0 reviews • Write a review
R1,179
+R4 Reward
The Neutrik USB-C to USB-C cable delivers dependable USB 3.2 Gen 2 performance in a compact 0.8 m length, ideal for high-speed data, 100 W power delivery, and DisplayPort Alt Mode video. Its robust metal connectors and double shielding set it apart from generic cables, ensuring reliable connections ... Read More
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Stock 3 Code 3546754 Brand NEUTRIK Model 1038978 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Neutrik USB-C to USB-C cable delivers dependable USB 3.2 Gen 2 performance in a compact 0.8 m length, ideal for high-speed data, 100 W power delivery, and DisplayPort Alt Mode video. Its robust metal connectors and double shielding set it apart from generic cables, ensuring reliable connections in professional and everyday use.

Highlights

  • USB 3.2 Gen 2: up to 10 Gbps data transfer
  • USB Power Delivery up to 100 W (20 V/5 A)
  • DisplayPort Alternate Mode for video output
  • E-Marker chip for safe high-power charging
  • Gold-plated connectors with robust metal housing
  • Double shielded, high-purity copper conductors

In daily use

Connect laptops, smartphones, docking stations, and monitors with one cable. The 0.8 m length reduces clutter on the desk while supporting fast charging, large file transfers, and 4K video output. The durable build withstands frequent plugging and unplugging.

Full specifications

  • Cable type: USB-C Male to USB-C Male
  • USB standard: USB 3.2 Gen 2
  • Data transfer rate: up to 10 Gbps
  • Power delivery: up to 100 W (20 V/5 A)
  • Video support: DisplayPort Alternate Mode
  • Length: 0.8 m
  • Connector plating: gold-plated
  • Connector housing: robust metal
  • E-Marker chip: yes
  • Impedance: 90 Ohm
  • Colour: black cable, silver connectors
  • Conductor material: high-purity copper
  • Shielding: double shielded

Final note

A professional-grade USB-C cable that combines speed, power, and durability in a compact form factor.

Specifications
Brand
Neutrik
Category
USB cable
Certification
No certifications listed
EAN
7613187027420
Fast charging
Yes
Impedance
90 Ω
Model
USB-C Cable USB-C 0.8 m 1038978
MPN
1038978
Product colour
Black
Product type
USB-C Cable
USB connectivity
USB Type-C
USB connector
USB Type-C
Weight
1 kg
Price history over the last 6 months
Neutrik USB-C Cable USB-C 0.8 m 1038978
Current
R1,179
Lowest
R1,166
Highest
R1,179
Change 24H
+R11   +1%
Week
—   
Month
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