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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Neutrik USB-C Cable 2 m USB 3.2 Gen 2 Black 1038970

Neutrik USB-C Cable 2 m USB 3.2 Gen 2 Black 1038970
Neutrik USB-C Cable 2 m USB 3.2 Gen 2 Black 1038970
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R2,115
+R7 Reward
Modern laptops, tablets and smartphones rely on USB-C for everything from charging to video output, yet many cables fail to deliver the full 10 Gbps data rate or stable 100 W power delivery. This Neutrik USB-C cable solves that with a robust, double-shielded design that maintains signal integrity fo... Read More
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Stock 3 Code 3546183 Brand NEUTRIK Model 1038970 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Modern laptops, tablets and smartphones rely on USB-C for everything from charging to video output, yet many cables fail to deliver the full 10 Gbps data rate or stable 100 W power delivery. This Neutrik USB-C cable solves that with a robust, double-shielded design that maintains signal integrity for high-resolution video and fast data transfers.

Who is it for

Professionals and enthusiasts who need a dependable USB-C connection for docking stations, external SSDs, 4K monitors and high-wattage charging. The 2-metre length offers flexibility in studio, office or home setups.

Main features

  • USB 3.2 Gen 2 with up to 10 Gbps data transfer
  • Power Delivery up to 100 W (20 V / 5 A) for fast charging
  • DisplayPort Alt Mode for 4K @ 60 Hz video output
  • Double-shielded, nickel-plated connectors for durability
  • Reversible USB-C connectors on both ends

Specifications

  • Length: 2 m
  • Colour: Black
  • Connector 1: USB-C Male
  • Connector 2: USB-C Male
  • USB Standard: USB 3.2 Gen 2
  • Data Transfer Rate: Up to 10 Gbps
  • Power Delivery: 100 W (20 V / 5 A)
  • Video Output: DisplayPort Alt Mode, 4K @ 60 Hz
  • Shielding: Double shielded
  • Connector Plating: Nickel-plated
  • Jacket Material: PVC
  • Conductor Material: Copper

Tips

To achieve full 10 Gbps speed and video output, connect to a USB-C port that supports USB 3.2 Gen 2 and DisplayPort Alt Mode. For 100 W charging, use a compatible USB-C power adapter.

Specifications
Brand
Neutrik
Category
USB Cable
EAN
7613187027505
Fast charging
Yes
Model
1038970
MPN
1038970
Product colour
Black
Product type
USB-C Cable
USB connectivity
Yes
USB connector
USB-C
Weight
1 kg
Price history over the last 6 months
Neutrik USB-C Cable 2 m USB 3.2 Gen 2 Black 1038970
Current
R2,115
Lowest
R2,099
Highest
R2,115
Change 24H
+R13   +1%
Week
—   
Month
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