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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS

NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
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R14,872
+R57 Reward
Upgrade to blazing-fast 5.4Gbps of WiFi 6 on up to 75 devices simultaneously across more space: 7 rooms or up to 7,500 sq. ft. Protected by award-winning NETGEAR security services, the RBK763S includes a dedicated connection for instant router-satellite communication and 7 Gigabit ports to give your... Read More
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Stock 1 Code 346922 Brand NETGEAR Model RBK763S-100EUS Warranty 2 Years

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Estimated delivery Thursday, October 1
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Upgrade to blazing-fast 5.4Gbps of WiFi 6 on up to 75 devices simultaneously across more space: 7 rooms or up to 7,500 sq. ft. Protected by award-winning NETGEAR security services, the RBK763S includes a dedicated connection for instant router-satellite communication and 7 Gigabit ports to give your most demanding tech products their own wired connection. 1 year of award-winning NETGEAR Armor internet security included.

NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS. Product colour: White, Antenna type: Internal, Product type: Mesh system. Wi-Fi band: Tri-band (2.4 GHz / 5 GHz / 5 GHz), Top Wi-Fi standard: Wi-Fi 6 (802.11ax), Wi-Fi standards: 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax). Processor frequency: 1 GHz, Internal memory: 1000 MB, Flash memory: 4000 MB. Width: 168 mm, Depth: 64 mm, Height: 211 mm. Number of products included: 1 pc(s), Number of units included: 3 pc(s)

Key Highlights
  • Coverage up to 525 m2 and for up to 75 devices. Extend coverage up to 175 m2 with each additional satellite (sold separately)
  • Fast AX5400 Gigabit speed with WiFi 6 technology for uninterrupted streaming, HD video gaming, and web conferencing
  • Connects to your existing cable modem, and replaces your WiFi router. Compatible with any internet service provider up to 2Gbps including cable, satellite, fiber, and DSL
  • Plug in computers, game consoles, streaming players, and more with 3 Gigabit Ethernet ports on the router and 2 Gigabit Ethernet ports on the satellite
  • Sets up in minutes with the Orbi App; easily manage WiFi settings, test internet speed, and monitor data usage
  • Includes 1 year of NETGEAR Armor all-in-one Internet security that protects your home devices from virus, malware, and data theft
  • Ensure a safe, online experience for your kids by using NETGEAR Smart Parental Controls with a 30-day free trial
  • Mesh system White
  • Antenna type: Internal
  • Maximum coverage: 525 m²
  • Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax)
  • 128-bit AES
  • Ethernet WAN
Specifications
AC adapter included
Yes
Antenna type
Internal
Built-in processor
Yes
DC-in jack
Yes
Depth
64 mm
Ethernet cable
Yes
Ethernet LAN (RJ-45) ports
7
Ethernet WAN
Yes
Flash memory
4000 MB
Height
211 mm
Internal memory
1000 MB
Maximum coverage
525 m²
Number of devices supported
75
Number of products included
1 pc(s)
Number of units included
3 pc(s)
Processor cores
2
Processor frequency
1 GHz
Product colour
White
Product type
Mesh system
Security algorithms
128-bit AES
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Virtual assistant
Amazon Alexa & Google Assistant
Weight
730 g
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 5 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
168 mm
WLAN data transfer rate (first band)
600 Mbit/s
WLAN data transfer rate (second band)
2400 Mbit/s
WLAN data transfer rate (third band)
2400 Mbit/s

Leaflet

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Manual

Open Manual
Price history over the last 6 months
NETGEAR Orbi RBK763S Tri-band (2.4 GHz / 5 GHz / 5 GHz) Wi-Fi 6 (802.11ax) White 7 Internal - RBK763S-100EUS
Current
R14,872
Lowest
R14,297
Highest
R15,487
Change 24H
-R130   -1%
Week
+R285   +2%
Month
+R201   +1%

Independent reviews by tech media

moviesgamesandtech.com

Verdict: Setting up the router is relatively straightforward and fairly quick – just follow each of the steps and you should be up and running in no time.One of the steps during the setup is a firmware check – make sure that you upgrade to the latest version of th...

Read the full review at moviesgamesandtech.com →

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