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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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NEO TOOLS HD Work Trousers Size XL/56 - Heavy-Duty 100% Cotton with Knee Reinforcement, Triple Stitched Seams, Multi-Functional Pockets, Grey/Black

NEO TOOLS HD Work Trousers Size XL/56 - Heavy-Duty 100% Cotton with Knee Reinforcement, Triple Stitched Seams, Multi-Functional Pockets, Grey/Black
NEO TOOLS HD Work Trousers Size XL/56 - Heavy-Duty 100% Cotton with Knee Reinforcement, Triple Stitched Seams, Multi-Functional Pockets, Grey/Black
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R998
+R2 Reward
Working in demanding environments requires clothing that can withstand constant abrasion, heavy loads, and harsh conditions. Ordinary trousers quickly wear out at the knees, seams split under stress, and pockets tear when carrying tools. The NEO TOOLS HD work trousers are built to solve these proble... Read More
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Stock 100 Code 3360153 Brand NEO TOOLS Model TOP-81-240-XL Warranty 2 Years

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Estimated delivery Thursday, October 1
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Working in demanding environments requires clothing that can withstand constant abrasion, heavy loads, and harsh conditions. Ordinary trousers quickly wear out at the knees, seams split under stress, and pockets tear when carrying tools. The NEO TOOLS HD work trousers are built to solve these problems, offering exceptional durability and practical functionality for professionals who need reliable workwear every day.

Who is it for

These trousers are ideal for construction workers, mechanics, warehouse staff, and anyone engaged in heavy-duty manual labour. Whether you are kneeling on rough surfaces, carrying sharp tools, or working in low-light conditions, these trousers provide the protection and convenience you need to stay focused on the job.

Main features

  • Durable 100% cotton fabric with a weight of 280 g/m² for long-lasting wear.
  • Reinforced knees with Oxford fabric (600D) for extra abrasion resistance.
  • Triple-stitched seams at stress points to prevent splitting.
  • Elasticated waist for a comfortable, adjustable fit.
  • Multiple multi-functional pockets, including cargo pockets, tool pockets, and knee pad pockets.
  • Reflective elements for increased visibility and safety in low-light conditions.
  • CE certified and compliant with EN ISO 13688:2013 for protective clothing.
  • Zipper and button fastening for secure closure.

Specifications

  • Size: XL / EU 56
  • Material: 100% Cotton
  • Fabric weight: 280 g/m²
  • Colour: Grey with black accents
  • Knee reinforcement: Yes, Oxford fabric (600D)
  • Seam reinforcement: Triple stitched
  • Pockets: Cargo, tool, knee pad
  • Waist: Elasticated
  • Reflective elements: Yes
  • Certification: CE, EN ISO 13688:2013
  • Fastening: Zipper and button
  • Gender: Men's / Unisex

Tips

For best results, wash inside out at 40°C with similar colours. Do not use fabric softener as it can reduce the effectiveness of reflective elements. Hang dry to maintain shape and durability. Pair with knee pads for extended kneeling comfort.

Specifications
Best uses
Heavy-duty work, construction, workshop, general industrial
Brand
NEO TOOLS
Breathable
No
Category
Work Trousers
Closure type
Zipper and Button
Collar/Neckline type
Straight
Coloration
Grey with black accents
Consumer life stage
Adult
EAN
5907558419245
Fast drying
No
Gender
Men's / Unisex
Hooded
No
Material
100% Cotton
Material description (name, %)
100% Cotton
Model
TOP-81-240-XL
MPN
TOP-81-240-XL
Product main colour
Grey
Season
All seasons
Shirt/top type
Work Trousers
Size (S/M/L)
XL / EU 56
Sleeve length
Long
Sleeve length type
Long
Temperature control
No
Thermal
No
Thermal insulation
No
Washable
Yes
Weight
0.98 kg
Wicking material
No
Price history over the last 6 months
NEO TOOLS HD Work Trousers Size XL/56 - Heavy-Duty 100% Cotton with Knee Reinforcement, Triple Stitched Seams, Multi-Functional Pockets, Grey/Black
Current
R998
Lowest
R695
Highest
R998
Change 24H
+R298   +43%
Week
+R303   +44%
Month
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