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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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NEO Tools 81-573-XXL Softshell Work Jacket Black/Grey with Orange Accents, Water-Resistant, Breathable, Detachable Hood, Reflective Elements, Unisex

NEO Tools 81-573-XXL Softshell Work Jacket Black/Grey with Orange Accents, Water-Resistant, Breathable, Detachable Hood, Reflective Elements, Unisex
NEO Tools 81-573-XXL Softshell Work Jacket Black/Grey with Orange Accents, Water-Resistant, Breathable, Detachable Hood, Reflective Elements, Unisex
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R2,025
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On a chilly, windswept construction site or during an early morning warehouse shift, the NEO Tools 81-573-XXL softshell work jacket keeps you moving without overheating. Its polyester softshell outer sheds light rain and blocks wind, while the fleece lining traps warmth, making it a reliable mid-lay... Read More
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Stock 100 Code 3317551 Brand NEO TOOLS Model TOP-81-573-XXL Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

On a chilly, windswept construction site or during an early morning warehouse shift, the NEO Tools 81-573-XXL softshell work jacket keeps you moving without overheating. Its polyester softshell outer sheds light rain and blocks wind, while the fleece lining traps warmth, making it a reliable mid-layer or standalone jacket in transitional weather. The black and grey design with orange reflective accents ensures you stay visible near traffic or heavy machinery.

Key specifications

  • Outer material: 100% polyester softshell, 280 g/m²
  • Lining: 100% polyester fleece
  • Water resistance: 8000 mm H2O
  • Breathability: 5000 g/m²/24h
  • Size: XXL, unisex fit
  • Colour: black / grey with orange accents
  • Closure: full-length zipper
  • Pockets: 3 (2 side, 1 chest)
  • Hood: detachable, adjustable
  • Cuffs: adjustable with Velcro
  • Hem: adjustable with drawstring
  • Reflective elements on back and sleeves
  • Complies with EN ISO 13688:2013

Why choose it

This jacket balances weather protection with breathability, so you stay dry from rain and sweat alike. The softshell fabric is flexible and quiet, allowing full range of motion for lifting, reaching, or operating tools. Detachable hood and adjustable cuffs and hem let you customize the fit and coverage. Reflective details add a safety margin in low-light conditions, and the durable construction stands up to daily wear on the job.

Ideal use cases

  • Construction and building sites
  • Warehouse and logistics work
  • Outdoor maintenance and landscaping
  • Cycling or commuting in variable weather
  • General handiwork and DIY projects

Good to know

The jacket is windproof and suitable for all seasons, providing a comfortable fit for a wide range of activities. It is certified to EN ISO 13688:2013, ensuring compliance with European safety standards for protective clothing.

Specifications
Brand
NEO Tools
Category
Work Jacket
Certification
EN ISO 13688:2013
Compliance certificates
CE
Country of origin
China
Depth
60 mm
EAN
5907558460292
Height
500 mm
Model
81-573-XXL
MPN
81-573-XXL
Operating temperature (T-T)
-20 - 40 °C
Package depth
420 mm
Package height
80 mm
Package weight
850 g
Package width
520 mm
Product colour
Black/Grey
Storage temperature (T-T)
-30 - 50 °C
Weight
1.54 kg
Width
400 mm
Price history over the last 6 months
NEO Tools 81-573-XXL Softshell Work Jacket Black/Grey with Orange Accents, Water-Resistant, Breathable, Detachable Hood, Reflective Elements, Unisex
Current
R2,025
Lowest
R1,103
Highest
R2,025
Change 24H
+R913   +82%
Week
+R923   +84%
Month
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