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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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NEO TOOLS 81-559-L Men's Work Jacket, Grey/Green, Size L, 65% Polyester 35% Cotton, 245 g/m², 7 Pockets, Reinforced Elbows, Reflective

NEO TOOLS 81-559-L Men's Work Jacket, Grey/Green, Size L, 65% Polyester 35% Cotton, 245 g/m², 7 Pockets, Reinforced Elbows, Reflective
NEO TOOLS 81-559-L Men's Work Jacket, Grey/Green, Size L, 65% Polyester 35% Cotton, 245 g/m², 7 Pockets, Reinforced Elbows, Reflective
NEO TOOLS 81-559-L Men's Work Jacket, Grey/Green, Size L, 65% Polyester 35% Cotton, 245 g/m², 7 Pockets, Reinforced Elbows, Reflective
NEO TOOLS 81-559-L Men's Work Jacket, Grey/Green, Size L, 65% Polyester 35% Cotton, 245 g/m², 7 Pockets, Reinforced Elbows, Reflective
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R1,731
+R3 Reward
On a busy construction site or in a demanding workshop, the NEO TOOLS 81-559-L work jacket keeps you moving comfortably and protected. Cut for men in size L (EU 54), this jacket combines durable fabric with practical features to support your workday from start to finish.Key specificationsMaterial: 6... Read More
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Stock 100 Code 3316626 Brand NEO TOOLS Model TOP-81-559-L Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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On a busy construction site or in a demanding workshop, the NEO TOOLS 81-559-L work jacket keeps you moving comfortably and protected. Cut for men in size L (EU 54), this jacket combines durable fabric with practical features to support your workday from start to finish.

Key specifications

  • Material: 65% polyester, 35% cotton, 245 g/m²
  • Colour: Grey with green accents
  • Size: L (EU 54)
  • Closure: Full-length zipper
  • Pockets: 7 total – chest, side, and sleeve pockets
  • Reinforcements: Elbow patches in Oxford fabric
  • Adjustable cuffs with Velcro and elastic hem
  • Reflective elements for visibility
  • Triple seam construction for durability
  • Stand-up collar
  • Complies with EN ISO 13688:2013

Why choose it

The NEO TOOLS 81-559-L is built to withstand the rigours of daily work. The polyester-cotton blend offers a balance of strength, breathability, and easy care, while the 245 g/m² weight provides substance without being overly heavy. Reinforced elbows protect against abrasion, and triple seams add long-lasting toughness. The stand-up collar and adjustable cuffs and hem help keep out drafts and debris, and reflective details increase safety in low-light conditions.

Ideal use cases

  • General construction and building work
  • Workshop and mechanical tasks
  • Warehouse and logistics operations
  • Outdoor maintenance and repair jobs
  • Any environment requiring durable, functional workwear

Good to know

The jacket features seven pockets for convenient storage of tools, fasteners, and personal items. The Oxford fabric elbow reinforcement adds an extra layer of protection in a high-wear area. The jacket meets the general requirements of EN ISO 13688:2013 for protective clothing, ensuring basic safety and ergonomic design. The NEO TOOLS logo is discreetly placed on the chest and sleeve, reflecting the brand's professional heritage.

Specifications
Brand
NEO TOOLS
Category
Work Jacket
EAN
5907558441864
Model
81-559-L
MPN
81-559-L
Product colour
Grey
Product type
Work Jacket
Weight
0.9 kg
Price history over the last 6 months
NEO TOOLS 81-559-L Men's Work Jacket, Grey/Green, Size L, 65% Polyester 35% Cotton, 245 g/m², 7 Pockets, Reinforced Elbows, Reflective
Current
R1,731
Lowest
R1,083
Highest
R1,731
Change 24H
+R639   +59%
Week
+R647   +60%
Month
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