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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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NEO Tools 81-231-S Protective Work Pants, Size S, Grey/Black, 65% Polyester 35% Cotton, 267 g/m², EN ISO 13688:2013

NEO Tools 81-231-S Protective Work Pants, Size S, Grey/Black, 65% Polyester 35% Cotton, 267 g/m², EN ISO 13688:2013
NEO Tools 81-231-S Protective Work Pants, Size S, Grey/Black, 65% Polyester 35% Cotton, 267 g/m², EN ISO 13688:2013
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R1,238
+R2 Reward
Protective work pants built for demanding environments, combining durable 65% polyester and 35% cotton fabric with triple-stitched seams and Oxford 300D knee reinforcements. The 267 g/m² material offers a balanced blend of toughness and comfort, while the elastic waistband and multiple utility pocke... Read More
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Stock 100 Code 3360305 Brand NEO TOOLS Model TOP-81-231-S Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
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Protective work pants built for demanding environments, combining durable 65% polyester and 35% cotton fabric with triple-stitched seams and Oxford 300D knee reinforcements. The 267 g/m² material offers a balanced blend of toughness and comfort, while the elastic waistband and multiple utility pockets keep you moving and organized all day.

Advantages

Reinforced knees resist abrasion and extend garment life. Triple seams add structural integrity under stress. Reflective elements improve visibility in low-light conditions. The elastic waistband ensures a secure, adjustable fit, and the breathable cotton-polyester blend helps regulate temperature during active work.

Suitable for

  • General construction and renovation tasks
  • Workshop and maintenance activities
  • Outdoor manual labour in variable conditions
  • Unisex use across trade and industrial settings

Key specifications

  • Material: 65% polyester, 35% cotton, 267 g/m²
  • Size S: waist 80–84 cm, outer leg 104 cm, inner leg 76 cm
  • Knee reinforcement: Oxford 300D
  • Pockets: knee pad, phone, tool, ruler
  • Closure: zipper and button with belt loops
  • Certification: CE, EN ISO 13688:2013
  • Colour: grey/black with reflective elements
  • Washable at 40°C

Recommendations

Pair with knee pads for extended kneeling comfort. Follow care label instructions to maintain fabric performance and reflective visibility.

Specifications
Best uses
Construction, Workshop, General Work
Brand
NEO Tools
Breathable
No
Category
Work Pants
Closure type
Zipper and Button
Collar/Neckline type
Standard
Coloration
Solid with reflective elements
Consumer life stage
Adult
EAN
5907558447088
Fast drying
No
Gender
Unisex
Hooded
No
Material
65% Polyester, 35% Cotton
Material description (name, %)
65% Polyester, 35% Cotton
Model
81-231-S
MPN
81-231-S
Product main colour
Grey/Black
Shirt/top type
Work Pants
Size (S/M/L)
S
Sleeve length
Long
Sleeve length type
Long
Temperature control
No
Thermal
No
Thermal insulation
No
Washable
Yes
Weight
0.64 kg
Price history over the last 6 months
NEO Tools 81-231-S Protective Work Pants, Size S, Grey/Black, 65% Polyester 35% Cotton, 267 g/m², EN ISO 13688:2013
Current
R1,238
Lowest
R827
Highest
R1,238
Change 24H
+R405   +49%
Week
+R411   +50%
Month
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