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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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NEO Tools 81-228-XXXL Protective Trousers - Grey/Black, 65% Polyester 35% Cotton, 267 g/m², 10 Pockets, Knee Pad Pockets, EN ISO 13688:2013

NEO Tools 81-228-XXXL Protective Trousers - Grey/Black, 65% Polyester 35% Cotton, 267 g/m², 10 Pockets, Knee Pad Pockets, EN ISO 13688:2013
NEO Tools 81-228-XXXL Protective Trousers - Grey/Black, 65% Polyester 35% Cotton, 267 g/m², 10 Pockets, Knee Pad Pockets, EN ISO 13688:2013
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R1,446
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On a busy construction site, a carpenter reaches for his knee pads before laying flooring; in a workshop, a mechanic bends to inspect a vehicle's undercarriage. These NEO Tools 81-228-XXXL protective trousers are built for such demanding tasks, combining robust fabric with practical storage to keep ... Read More
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Stock 100 Code 3318476 Brand NEO TOOLS Model TOP-81-228-XXXL Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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On a busy construction site, a carpenter reaches for his knee pads before laying flooring; in a workshop, a mechanic bends to inspect a vehicle's undercarriage. These NEO Tools 81-228-XXXL protective trousers are built for such demanding tasks, combining robust fabric with practical storage to keep tools within easy reach.

Key specifications

  • Size: XXXL (EU 62)
  • Material: 65% Polyester, 35% Cotton, 267 g/m²
  • Colour: Grey / Black with Orange accents
  • 10 pockets: cargo, front, back, phone, pencil, and more
  • Reinforced knee pad pockets with Oxford 300D material
  • Elastic waistband for a secure fit
  • Reflective elements for visibility
  • Triple-stitched seams for durability
  • Tool loops: hammer loop and measuring tape holder
  • Closure: zipper and button
  • Belt loops
  • Compliance: EN ISO 13688:2013
  • Straight leg, men's fit

Why choose it

These trousers are engineered for professionals who demand reliability. The 267 g/m² poly-cotton blend balances comfort and toughness, while triple stitching and Oxford 300D knee reinforcements withstand abrasion. With ten pockets and dedicated tool loops, you can carry everything from a phone to a hammer without a separate tool belt. Reflective accents improve safety in low-light conditions, and the elastic waist ensures all-day comfort.

Ideal use cases

  • General construction and renovation work
  • Workshop and mechanical tasks
  • Electrical and plumbing installations
  • Landscaping and outdoor maintenance
  • Any job requiring durable, functional workwear

Good to know

The trousers meet EN ISO 13688:2013, the European standard for protective clothing, ensuring basic safety and quality. They are designed for men and feature a straight leg cut that fits over work boots. The grey and black colour scheme with orange accents is both practical and professional, hiding dirt while adding a modern touch. For knee protection, insert compatible knee pads into the reinforced pockets.

Specifications
Brand
NEO Tools
Category
Protective Trousers
EAN
5907558439489
Housing material
65% Polyester, 35% Cotton
Market positioning
Professional workwear
Model
81-228-XXXL
MPN
81-228-XXXL
Product colour
Grey / Black with Orange accents
Product type
Protective trousers
Weight
1.09 kg
Price history over the last 6 months
NEO Tools 81-228-XXXL Protective Trousers - Grey/Black, 65% Polyester 35% Cotton, 267 g/m², 10 Pockets, Knee Pad Pockets, EN ISO 13688:2013
Current
R1,446
Lowest
R851
Highest
R1,446
Change 24H
+R588   +69%
Week
+R595   +70%
Month
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