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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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NEO TOOLS 81-228-S Protective Work Trousers with Reinforced Knees, 10 Pockets, Grey/Black, Size S

NEO TOOLS 81-228-S Protective Work Trousers with Reinforced Knees, 10 Pockets, Grey/Black, Size S
NEO TOOLS 81-228-S Protective Work Trousers with Reinforced Knees, 10 Pockets, Grey/Black, Size S
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R1,103
+R2 Reward
Built for demanding work environments, these NEO TOOLS protective trousers combine rugged durability with all-day comfort. The 100% cotton fabric at 270 g/m² offers breathability and resilience, while Oxford 600D knee reinforcements and triple-stitched seams ensure they withstand the toughest condit... Read More
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Stock 100 Code 3318229 Brand NEO TOOLS Model TOP-81-228-S Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Built for demanding work environments, these NEO TOOLS protective trousers combine rugged durability with all-day comfort. The 100% cotton fabric at 270 g/m² offers breathability and resilience, while Oxford 600D knee reinforcements and triple-stitched seams ensure they withstand the toughest conditions. With 10 strategically placed pockets and an elastic waistband, they keep your tools and essentials secure and accessible.

Highlights

  • EN ISO 13688:2013 certified for general protective clothing
  • Reinforced knees with Oxford 600D fabric for extended wear
  • 10 pockets including knee pad pockets, tool pockets, phone pocket, and cargo pockets
  • Elastic waistband and belt loops for a secure, adjustable fit
  • Triple seams on critical stress points for maximum durability
  • Reflective elements for enhanced visibility in low-light conditions

In daily use

From construction sites to workshops, these trousers are engineered to keep up with your workflow. The breathable cotton fabric prevents overheating during long shifts, while the elastic waist and zipper/button fly provide a comfortable, personalized fit. The multiple pockets—including dedicated knee pad pockets—allow you to carry tools, phone, and personal items without hindering movement. Reflective elements add safety when working near traffic or in dimly lit areas.

Full specifications

  • Product Type: Protective Work Trousers
  • Material: 100% Cotton
  • Fabric Weight: 270 g/m²
  • Size: S
  • Colour: Grey / Black
  • Standard Compliance: EN ISO 13688:2013
  • Knee Reinforcement Material: Oxford 600D
  • Number of Pockets: 10
  • Pocket Types: Knee pad pockets, tool pockets, phone pocket, cargo pockets
  • Waist Adjustment: Elastic band in waist
  • Closure Type: Zipper and button fly
  • Seam Construction: Triple seams
  • Reflective Elements: Yes
  • Belt Loops: Yes
  • Tool Loop: Yes
  • Application: Construction, workshop, general industrial work

Final note

Choose NEO TOOLS 81-228-S for reliable protection and practical design that supports your workday from start to finish.

Specifications
Brand
NEO TOOLS
Category
Protective Work Trousers
EAN
5907558439434
Housing material
100% Cotton
Model
81-228-S
MPN
81-228-S
Product colour
Grey / Black
Product type
Protective Work Trousers
Weight
0.83 kg
Price history over the last 6 months
NEO TOOLS 81-228-S Protective Work Trousers with Reinforced Knees, 10 Pockets, Grey/Black, Size S
Current
R1,103
Lowest
R845
Highest
R1,103
Change 24H
+R252   +30%
Week
+R258   +31%
Month
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