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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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MSI Raider 18 HX 18" Notebook - Intel Core Ultra 9 275HX, 32GB RAM, 1TB SSD, NVIDIA GeForce RTX 5070 Ti, Windows 11 Home

MSI Raider 18 HX 18" Notebook - Intel Core Ultra 9 275HX, 32GB RAM, 1TB SSD, NVIDIA GeForce RTX 5070 Ti, Windows 11 Home
MSI Raider 18 HX 18" Notebook - Intel Core Ultra 9 275HX, 32GB RAM, 1TB SSD, NVIDIA GeForce RTX 5070 Ti, Windows 11 Home
0 reviews • Write a review
R58,743
+R236 Reward
The MSI Raider 18 HX is a gaming notebook powered by an Intel Core Ultra 9 275HX processor and NVIDIA GeForce RTX 5070 Ti graphics. It features an 18-inch display with 3840 x 2400 resolution, a 240 Hz refresh rate, and Mini-LED backlighting. With 32 GB DDR5 memory and a 1 TB SSD, it runs Windows 11 ... Read More
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Stock 2 Code 3768667 Brand MSI Model Raider 18 HX Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
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The MSI Raider 18 HX is a gaming notebook powered by an Intel Core Ultra 9 275HX processor and NVIDIA GeForce RTX 5070 Ti graphics. It features an 18-inch display with 3840 x 2400 resolution, a 240 Hz refresh rate, and Mini-LED backlighting. With 32 GB DDR5 memory and a 1 TB SSD, it runs Windows 11 Home.

Key features

  • Intel Core Ultra 9 275HX processor
  • NVIDIA GeForce RTX 5070 Ti graphics
  • 18-inch display with 3840 x 2400 resolution, 240 Hz refresh rate, and Mini-LED backlighting
  • 32 GB DDR5 memory
  • 1 TB SSD
  • Windows 11 Home
  • OverBoost Ultra technology for up to 260 W combined CPU and GPU power draw
  • WiFi 802.11 be and Bluetooth 5.4
  • 3 x USB 3.2 Type-A Gen 2, 2 x Thunderbolt 5, 1 x HDMI, 1 x RJ-45, 1 x audio combo
  • Memory card reader
  • Backlit keyboard with numeric keypad
  • Web camera
  • Docking connector
  • Kensington security slot

Specifications

  • Brand: MSI
  • Model: Raider 18 HX A2W
  • Processor: Intel Core Ultra 9 275HX (24 cores, 24 threads, 2.1 GHz base, 5.4 GHz boost, 36 MB L3 cache, 55 W)
  • Memory: 32 GB DDR5, 6400 MHz, 2 slots used, 0 available, max 96 GB
  • Storage: 1 TB SSD, M.2 2280, PCI-Express
  • Graphics: NVIDIA GeForce RTX 5070 Ti, 12 GB VRAM
  • Display: 18-inch diagonal, 3840 x 2400, matt, 240 Hz, 500 nits, Mini-LED, TFT IPS, non-touch
  • Operating system: Windows 11 Home
  • Networking: LAN 10/100/1000/2500, WiFi 802.11 be, Bluetooth 5.4
  • Ports: 3 x USB 3.2 Type-A Gen 2, 2 x Thunderbolt 5, 1 x HDMI, 1 x RJ-45, 1 x audio combo
  • Battery: 90 Wh, 4-cell
  • Dimensions: 404 x 307.5 x 32.05 mm
  • Weight: 3.6 kg
  • Colour: Black
Specifications
Brand
MSI
Category
Laptops & Notebooks
Discrete graphics card model
NVIDIA GeForce RTX 5070 Ti
Display diagonal
18"
EAN
4711377453318
Internal memory
32 GB
Memory type
DDR5
Model
Raider 18 HX
MPN
A2WH-1241PL
Operating system installed
Windows 11 Home
Processor family
Core Ultra 9
Processor manufacturer
Intel
Processor model
Core Ultra 9 275HX
Storage media
SSD
Total storage capacity
1 TB
Price history over the last 6 months
MSI Raider 18 HX 18" Notebook - Intel Core Ultra 9 275HX, 32GB RAM, 1TB SSD, NVIDIA GeForce RTX 5070 Ti, Windows 11 Home
Current
R58,743
Lowest
R57,532
Highest
R59,353
Change 24H
+R1,022   +2%
Week
—   
Month
—   

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