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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White

MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
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R14,097
The MSI Modern MD342CQPW is a 34-inch UltraWide Quad HD curved monitor with a 3440 x 1440 resolution and a native 21:9 aspect ratio. Designed for studio and media work, it combines a white, slim housing with a curved VA panel that delivers high contrast and wide viewing angles. The display includes ... Read More
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Stock 100 Code 2358958 Brand MSI Model MODERN MD342CQPW Warranty 2 Years

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Estimated delivery Thursday, October 29
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The MSI Modern MD342CQPW is a 34-inch UltraWide Quad HD curved monitor with a 3440 x 1440 resolution and a native 21:9 aspect ratio. Designed for studio and media work, it combines a white, slim housing with a curved VA panel that delivers high contrast and wide viewing angles. The display includes built-in speakers, a USB hub, and supports VESA mounting and height adjustment for flexible placement.

Advantages

The monitor offers an immersive wide-format image with a 4 ms response time and 178° horizontal and vertical viewing angles for consistent visuals from different positions. Its VA panel provides a high contrast ratio and 300 cd/m² typical brightness, while the curved screen enhances peripheral visibility. Integrated speakers and a USB hub reduce the need for extra peripherals, and VESA compatibility allows mounting on arms or wall brackets.

Suitable for

  • Multimedia editing and studio workflows
  • Office productivity with extended desktop space
  • Watching movies and general content consumption
  • Multi-window multitasking and data analysis

Key specifications

  • Display diagonal: 34"
  • Resolution: 3440 x 1440 (UltraWide Quad HD)
  • Panel type: VA with 21:9 native aspect ratio
  • Response time: 4 ms
  • Typical brightness: 300 cd/m²
  • Typical contrast ratio: 3500:1
  • Viewing angles: 178° horizontal / 178° vertical
  • Curved screen
  • Built-in speakers and USB hub
  • VESA mount compatible and height adjustable
  • Color: White

How to use

Place the monitor on a stable surface or mount it using a VESA-compatible arm or bracket. Connect video sources via the appropriate input (use cables compatible with your graphics output) and plug in power. Adjust the height and on-screen display settings to optimize color, brightness and input selection. Use the built-in USB hub to connect peripherals and the integrated speakers for basic audio output.

Recommendations

For accurate color-critical work, calibrate the display with an external colorimeter and adjust brightness to match ambient lighting. When using the monitor for extended periods, set an ergonomic height and viewing distance and enable any available low-blue-light or flicker-free modes to reduce eye strain.
Key Highlights
  • 21:9 1500R curvature brings an immersive & comfortable viewing experience to eliminate distortion and cover a wider field of view
  • Ready for light gaming with 120Hz high refresh rate & Adaptive-Sync support
  • Built-in USB Type-C connection with 98W power delivery function allows you to connect to and charge your devices effortlessly
  • PIP/PBP modes provide better efficiency for creators when need it
  • TÜV certified display ensures the protection and health of eyesight
  • MSI EyesErgo technology with Anti-Flicker technology helps prevent eye strain and fatigue
  • MSI Eye-Q Check helps have self-check eyes & reminds to take a rest while using the monitor for a long time
  • The stand is designed with ergonomic features, including tilt, swivel and height adjustments
  • Maintain versatility across various devices by utilizing multiple input sources, such as Type-C, HDMI™ and DP ports
  • Enjoy the cleanest environment with a convenient and removable cable management design
  • Two built-in speakers
  • 86.4 cm (34") VA
  • UltraWide Quad HD 3440 x 1440 pixels 21:9
  • 120 Hz 4 ms 300 cd/m² 3500:1
  • Flicker-free technology
  • F 31 kWh
Specifications
AC adapter output voltage
19 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
11 cm
Adobe RGB coverage
92%
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Certification
CB/CE
Colour depth
8 bit
Colour gamut
95%
Colour gamut standard
DCI-P3
Compatibility
PC, Mac, PS5™, PS4™, Xbox, Mobile, Notebook
Contrast ratio (dynamic)
100000000:1
Contrast ratio (typical)
3500:1
DCI-P3 coverage
95%
Depth (with stand)
250.6 mm
Display brightness (typical)
300 cd/m²
Display diagonal
86.4 cm (34")
Display number of colours
1.07 billion colours
Display resolution
3440 x 1440 pixels
DisplayPort version
1.4a
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
51 kWh
Energy consumption (SDR) per 1000 hours
31 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Feet colour
White
Flicker-free technology
Yes
Frameless design
Yes
HD type
UltraWide Quad HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.0b
Headphone out
Yes
Headphone outputs
1
Height (with stand)
424.1 mm
Height adjustment
Yes
Horizontal scan range
70.73 - 178.8 kHz
Input current
9.47 A
Low Blue Light technology
Yes
Market positioning
Business
Maximum refresh rate
120 Hz
Motion blur reduction
Yes
Native aspect ratio
21:9
Number of speakers
2
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
Package depth
245 mm
Package height
510 mm
Package type
Box
Package weight
11.9 kg
Package width
945 mm
Panel mounting interface
75 x 75 mm
Panel type
VA
Pivot
Yes
Pivot angle
-5 - 5°
Pixel pitch
0.23175 x 0.23175 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
External
Product colour
White
Response time
4 ms
Response time (MPRT)
1 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
6 W
Screen curvature rating
1500R
Screen shape
Curved
sRGB coverage (typical)
119%
Stand included
Yes
Swivel angle range
-30 - 30°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
USB Type-A downstream ports quantity
2
USB upstream port type
USB Type-A, USB Type-B
Vertical scan range
48 - 120 Hz
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
79.7 cm
Viewable size, vertical
33.4 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
8.05 kg
Width (with stand)
808.6 mm

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Price history over the last 6 months
MSI Modern MD342CQPW computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD White
Current
R14,097
Lowest
R7,448
Highest
R14,097
Change 24H
+R6,641   +89%
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