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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black

MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
36 mo.
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
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R7,242
+R20 Reward
The MSI MAG 342CQR E2 is a 34-inch UltraWide Quad HD (3440 x 1440) curved LCD monitor designed for immersive gaming and multitasking. It uses a VA panel with a 21:9 aspect ratio, 1 ms response time and wide 178° viewing angles. The display has a matte surface, typical 300 cd/m² brightness and 3000:1... Read More
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Stock 100 Code 1253254 Brand MSI Model MAG 342CQR E2 Warranty 3 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The MSI MAG 342CQR E2 is a 34-inch UltraWide Quad HD (3440 x 1440) curved LCD monitor designed for immersive gaming and multitasking. It uses a VA panel with a 21:9 aspect ratio, 1 ms response time and wide 178° viewing angles. The display has a matte surface, typical 300 cd/m² brightness and 3000:1 contrast ratio. The monitor supports VESA mounting and height adjustment and comes in a black finish.

Advantages

The curved 34" UltraWide VA panel provides a wider field of view for gaming and productivity while the 1 ms response time reduces motion blur. The 21:9 aspect ratio and 3440 x 1440 resolution increase horizontal workspace for multitasking. Matte coating minimizes reflections and the wide viewing angles keep visuals consistent from different positions. VESA compatibility and height adjustment enable ergonomic installation.

Suitable for

  • Immersive single-player and simulation games
  • Multitasking with multiple windows and creative workflows
  • Video and content review where wide aspect is beneficial
  • Desk setups requiring VESA mounting or adjustable height

Key specifications

  • Display diagonal: 34"
  • Resolution: 3440 x 1440 (UltraWide Quad HD)
  • Panel type: VA, LCD
  • Aspect ratio: 21:9
  • Response time: 1 ms
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 3000:1
  • Pixel pitch: 0.232 x 0.232 mm
  • Screen shape: Curved
  • VESA mounting: Yes
  • Built-in speakers: No
  • Built-in USB hub: No
  • Color: Black
  • Energy class (SDR/HDR): F / G

How to use

Place the monitor on a stable surface or install it on a compatible VESA arm or bracket. Connect your video source using the supported video input (check supplied cables and ports) and adjust system display settings to 3440 x 1440 resolution and the native 21:9 aspect ratio. Use the monitor OSD to set brightness, contrast and response modes for gaming or content work. Adjust the height to an ergonomic position and allow the screen to run through its usual warm-up for consistent color and brightness.

Key Highlights
  • Immersive single-player and simulation games
  • Multitasking with multiple windows and creative workflows
  • Video and content review where wide aspect is beneficial
  • Desk setups requiring VESA mounting or adjustable height
  • Display diagonal: 34"
  • Resolution: 3440 x 1440 (UltraWide Quad HD)
  • Panel type: VA, LCD
  • Aspect ratio: 21:9
  • Response time: 1 ms
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 3000:1
  • Pixel pitch: 0.232 x 0.232 mm
  • Screen shape: Curved
  • VESA mounting: Yes
  • Built-in speakers: No
  • Built-in USB hub: No
  • Color: Black
  • Energy class (SDR/HDR): F / G
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
9 cm
Adobe RGB coverage
93%
Audio input
No
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Colour gamut
95%
Colour gamut standard
DCI-P3
Contrast ratio (dynamic)
100000000:1
Contrast ratio (typical)
3000:1
Depth (with stand)
270 mm
Depth (without stand)
119.7 mm
Display brightness (typical)
300 cd/m²
Display diagonal
86.4 cm (34")
Display diagonal (metric)
86.36 cm
Display number of colours
1.073 billion colours
Display resolution
3440 x 1440 pixels
Display surface
Matt
Display technology
LCD
DisplayPort version
1.4a
DisplayPorts quantity
1
DVI port
No
Energy consumption (HDR) per 1000 hours
61 kWh
Energy consumption (SDR) per 1000 hours
31 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Flicker-free technology
Yes
Frameless design
Yes
Harmonized System (HS) code
85285210
HD type
UltraWide Quad HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0b
Headphone out
Yes
Height (with stand)
514 mm
Height (without stand)
363.9 mm
Height adjustment
Yes
Horizontal scan range
68.47 - 268.2 kHz
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
180 Hz
Native aspect ratio
21:9
Package depth
225 mm
Package height
509 mm
Package type
Box
Package weight
10.1 kg
Package width
963 mm
Panel mounting interface
75 x 75 mm
Panel type
VA
Pivot
Yes
Pivot angle
-5 - 5°
Pixel pitch
0.23175 x 0.23175 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
External
Product colour
Black
Response time
1 ms
Response time measurement type
GTG (Gray to Gray)
Screen curvature rating
1500R
Screen shape
Curved
sRGB coverage (typical)
119%
Swivel angle range
-30 - 30°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
Vertical scan range
48 - 180 Hz
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
79.7 cm
Viewable size, vertical
33.4 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
1 year(s)
Weight (with stand)
6.95 kg
Weight (without stand)
5.4 kg
Width (with stand)
808.6 mm
Width (without stand)
808.6 mm

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Price history over the last 6 months
MSI MAG 342CQR E2 computer monitor 86.4 cm (34 inch) 3440 x 1440 pixels UltraWide Quad HD LCD Black
Current
R7,242
Lowest
R4,913
Highest
R7,985
Change 24H
+R1,750   +32%
Week
+R1,809   +33%
Month
+R1,546   +27%

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