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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold

Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
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R17,390
+R63 Reward
The Motorola signature smartphone combines refined materials and thoughtful engineering to deliver a slim, premium device with high-end imaging and performance. The phone features an ultrathin aluminum frame with contoured edges, a 6.78" (17.2 cm) Super HD display, a Qualcomm Snapdragon 8 Gen 5 plat... Read More
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Stock 6 Code 1717644 Brand MOTOROLA Model PBAB0003SE Warranty 2 Years

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Estimated delivery Thursday, October 1
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The Motorola signature smartphone combines refined materials and thoughtful engineering to deliver a slim, premium device with high-end imaging and performance. The phone features an ultrathin aluminum frame with contoured edges, a 6.78" (17.2 cm) Super HD display, a Qualcomm Snapdragon 8 Gen 5 platform, and a triple 50 MP camera system. It offers robust durability with IP68/IP69 protection, long battery life from a 5200 mAh cell, and up to seven years of OS and security updates.

Advantages

The device pairs a luxurious, aircraft‑grade aluminum design with advanced camera hardware including Sony LYTIA™ sensors and Dolby Vision® recording for high-quality photos and video. Performance is supported by the Snapdragon® 8 Gen 5 processor and 16 GB of RAM for smooth multitasking. A 5200 mAh battery provides extended runtime while the display delivers cinematic visuals on a 6.78" Super HD panel with a 165 Hz refresh rate. Durability features include IP68/IP69 ingress protection, military‑grade resistance, and scratch‑resistant Corning® Gorilla® Glass Victus® 2.

Suitable for

  • Mobile photography and video capture with advanced sensors and 8K Dolby Vision® recording
  • Power users and multitasking with 16 GB RAM and a high‑end Qualcomm processor
  • Long daily use and travel thanks to a 5200 mAh battery and durable construction
  • 5G connectivity and dual SIM setups for fast mobile data and flexible carrier use

Key specifications

  • Display: 6.78" (17.2 cm) Super HD, 2780 x 1264 pixels, 165 Hz refresh rate
  • Processor: Qualcomm Snapdragon 8 Gen 5, up to 3.8 GHz
  • Memory and storage: 16 GB RAM, 512 GB internal storage
  • Operating system: Android 16.0
  • Cameras: Triple rear cameras 50 MP + 50 MP + 50 MP; 50 MP front camera
  • Battery: 5200 mAh with wireless charging support
  • Connectivity: 5G, Dual SIM (NanoSIM + eSIM), Wi‑Fi up to Wi‑Fi 7, Bluetooth, NFC
  • Durability: IP68 and IP69 water/dust protection, Corning Gorilla Glass Victus 2
  • Weight and finish: approximately 186 g, gold finish

How to use

Set up the device by following the on‑screen instructions to sign in with your Google account, insert a NanoSIM and configure eSIM if required. Use the camera app to select photo or video modes, enable Dolby Vision® recording for high dynamic range capture, and use optical or digital zoom options for close shots. Charge the battery using a compatible wireless or wired charger and keep the device software updated to receive OS and security improvements.

Recommendations

For best camera results, enable stabilization and Dolby Vision® recording in bright conditions or use night modes for low‑light scenes. To preserve battery life, enable adaptive refresh rate and power‑saving settings when not performing intensive tasks. Maintain protection by using approved cases and avoid exposing the device to extreme temperatures despite its IP68/IP69 rating.
Key Highlights
  • Luxuriously refined design. Ultrathin with contoured edges in a frame crafted from aircraft-grade aluminum, it’s the pinnacle of heritage, style, and sophistication
  • Setting a new standard in photography. Capture your best work ever with Sony LYTIA™ sensors, enhanced stability, 8K Dolby Vision®, 100x Super Zoom Pro, and more
  • Absolute speed. Limitless intelligence. Experience the groundbreaking speed of the latest AI-enhanced mobile platform from Qualcomm®
  • Raising the bar in battery life. Fuel your everyday adventures with a long-lasting 5200mAh battery that doesn’t compromise the ultrathin design.<sup>20</sup>
  • Built to the highest standards. Rely on IP69 and IP68 underwater protection, military-grade durability, and scratch-resistant Corning® Gorilla® Glass Victus® 2. <sup>14, 16, 17</sup>
  • Cinematic display with Dolby Vision®. Bring every scene to life with cinematic quality on a 6.8" Super HD (1.5K) display with a 165Hz refresh rate.<sup>18</sup>
  • 17.2 cm (6.78") 2780 x 1264 pixels Corning Glass
  • Snapdragon 8 Gen 5 3.8 GHz
  • 16 GB 512 GB
  • 5G Dual SIM NanoSIM + eSIM
  • 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be) Bluetooth 6.0 Near Field Communication (NFC)
  • Triple camera 50 MP 50 MP 50 MP
  • Silicon-Carbon (Si-C) 5200 mAh Wireless charging
  • Android 16.0
Specifications
100% Focus pixels
Yes
2G standards
GSM
3D depth front camera
No
3D depth rear camera
No
3G standards
WCDMA
4G standard
LTE
5G standard
NR, Sub6
AC adapter included
No
Accelerometer
Yes
AI control
Yes
Ambient light sensor
Yes
Assisted GPS (A-GPS)
Yes
Audio system
Dolby Atmos
Audio zoom
Yes
Auto focus
Yes
Battery capacity
5200 mAh
Battery endurance in cycles
1200
Battery endurance per cycle
3120 min
Battery technology
Silicon-Carbon (Si-C)
Blue light reduction
Yes
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
6.0
Cables included
USB Type-C to USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Colour depth
10 bit
Colour name
PANTONE Martini Olive
Compatible memory cards
Not supported
Continuous audio playback time
57 h
Continuous video playback time
28 h
DCI-P3 coverage
100%
Depth
6.99 mm
Digital zoom
100x
Display diagonal
17.2 cm (6.78")
Display glass type
Corning Glass
Display number of colours
1.07 billion colours
Display resolution
2780 x 1264 pixels
Display technology marketing name
Extreme AMOLED
Efficient cores
2
Electronic compass
Yes
Energy efficiency class
A
Energy efficiency scale
A to G
Face detection
Yes
Face recognition
Yes
Fast charging
Yes
Fast charging technology
TurboPower 90
Fingerprint reader
Yes
Flash type
LED
FM radio
No
Form factor
Bar
Frequency band
Penta-band
Front camera aperture number
2
Front camera flash
No
Front camera pixel size (Quad Pixel technology)
1.2 µm
Front camera resolution (numeric)
50 MP
Front camera type
Single camera
Galileo
Yes
Gaming time
18 h
Gesture sensor
Yes
GLONASS
Yes
Gorilla Glass version
Gorilla Glass Victus 2
GPS (satellite)
Yes
Gyroscope
Yes
Headset included
No
Height
162.1 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, High Dynamic Range 10+ (HDR10 Plus)
Housing material
Aluminium
Image editing
Retouching
Image stabilizer
Yes
Image stabilizer type
Optical Image Stabilization (OIS)
Internal storage capacity
512 GB
International Protection (IP) code
IP68, IP69
LTE Positioning Protocol (LPP)
Yes
Macro photography
Yes
Macro video recording
Yes
Maximum display brightness (Outdoor)
6200 cd/m²
Maximum frame rate
240 fps
Maximum refresh rate
165 Hz
Military standard
MIL-STD-810H
Mobile network generation
5G
Motion blur reduction
Yes
Native aspect ratio
20:9
Near Field Communication (NFC)
Yes
Neural processor unit (NPU)
Qualcomm Hexagon
Night mode
Yes
Number of microphones
3
Operating system installed
Android 16.0
Optical zoom
3x
Panel type
AMOLED
Panorama
Yes
Performance cores
6
Pixel density
450 ppi
Platform
Android
Portrait mode
Yes
Position location
Yes
Processor cores
8
Processor family
Snapdragon
Processor frequency
3.8 GHz
Processor model
8 Gen 5
Product colour
Gold
Protection features
Waterproof
Protective case
Yes
Proximity sensor
Yes
Quick start guide
Yes
RAM capacity
16 GB
RAM type
LPDDR5X
Rear camera aperture number
1.6
Rear camera field of view (FOV) angle
84°
Rear camera flash
Yes
Rear camera pixel size (Quad Pixel technology)
2.44 µm
Rear camera resolution (numeric)
50 MP
Rear camera sensor size
1/1.28"
Rear camera type
Triple camera
Repairability class
B
Repeated free fall reliability class
B
Resolution at capture speed
1920x1080@120fps, 1920x1080@240fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@120fps, 3840x2160@30fps, 3840x2160@60fps, 7680x4320@30fps
Reverse wireless charging
Yes
Reverse wireless charging power
10 W
Ringer type
MP3
Rounded display corners
Yes
Screen protector
No
Screen shape
Flat
Screen to body ratio
95.23%
Second rear camera aperture number
2
Second rear camera field of view (FOV) angle
122°
Second rear camera focal length
1.2 cm
Second rear camera pixel size (Quad Pixel technology)
1.28 µm
Second rear camera resolution (numeric)
50 MP
Secure User Plane Location (SUPL)
Yes
Sensor type
Sony LYTIA 600
SIM card capability
Dual SIM
SIM card ejector pin
Yes
SIM card type
NanoSIM + eSIM
Slow motion mode
Yes
Smile detection
Yes
Software update term
7 years
Speakerphone
Yes
Speakers
stereo
Subscription type
No subscription
Third rear camera aperture number
2.4
Third rear camera field of view (FOV) angle
33°
Third rear camera focal length
7.1 cm
Third rear camera pixel size (Quad Pixel technology)
1.6 µm
Third rear camera resolution (numeric)
50 MP
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Touch response rate
360 Hz
USB connector type
USB Type-C
USB port
Yes
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C required charging power (max)
90 W
USB Type-C required charging power (min)
5 W
USB version
3.2 Gen 2 (3.1 Gen 2)
Vibrating alert
Yes
Video call
Yes
Video capture resolution (max)
7680 x 4320 pixels
Virtual assistant
Google Gemini
Voice commands
Yes
Weight
186 g
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
Width
76.4 mm
Wireless charging
Yes
Wireless charging power
50 W

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Price history over the last 6 months
Motorola signature 17.2 cm (6.78 inch) Dual SIM Android 16.0 5G USB Type-C 16 GB 512 GB 5200 mAh Gold
Current
R17,390
Lowest
R14,290
Highest
R17,455
Change 24H
-R65   0%
Week
+R2,431   +16%
Month
+R2,442   +16%

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