We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Place the monitor on a stable desk surface and connect it to a compatible host using the Thunderbolt™ 4 port for video, audio and peripheral connectivity. Adjust tilt and height on the stand for comfortable viewing. Use the built-in AI conferencing features through the monitor's software or integrated controls to start or optimize video calls. Configure display settings in your operating system or on-screen menu for color, brightness and input selection.
For best conferencing performance, connect via Thunderbolt™ 4 to a laptop or desktop that supports the interface, keep the monitor firmware and conferencing software up to date, and position the screen at eye level to ensure clear camera framing and optimal viewing for group collaboration.
