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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160

Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
36 mo.
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
0 reviews • Write a review
R28,422
+R74 Reward
The GIGABYTE MO32U is a 31.5" OLED 4K UHD gaming monitor with a 3840 x 2160 resolution that delivers vivid colors and deep contrast. Its OLED panel, 165Hz refresh rate and 0.03 ms response time provide fluid motion and low latency for gaming. The monitor supports Display HDR True Black 400, has a wi... Read More
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Stock 19 Code 122969 Brand GIGABYTE Model MO32U EK Warranty 3 Years

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Estimated delivery Thursday, October 1
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The GIGABYTE MO32U is a 31.5" OLED 4K UHD gaming monitor with a 3840 x 2160 resolution that delivers vivid colors and deep contrast. Its OLED panel, 165Hz refresh rate and 0.03 ms response time provide fluid motion and low latency for gaming. The monitor supports Display HDR True Black 400, has a wide 178° viewing angle, built-in speakers, a USB hub, VESA mounting and height adjustment for flexible setup.

Advantages

OLED technology produces deep blacks and high contrast while the UHD resolution keeps image detail crisp. A 165Hz refresh rate combined with an ultra-fast 0.03 ms response time reduces motion blur and input lag. Built-in speakers and a USB hub add convenience, and Display HDR True Black 400 improves dynamic range for compatible content. VESA support and height adjustment enable adaptable installation.

Suitable for

  • Competitive and fast-paced PC gaming
  • Single-player games with high visual fidelity
  • Content creation and colour-critical previewing
  • General multimedia and home office use

Key specifications

  • Display diagonal: 31.5"
  • Resolution: 3840 x 2160 (4K UHD)
  • Panel type: OLED
  • Refresh rate: 165 Hz
  • Response time: 0.03 ms
  • Display HDR: Display HDR True Black 400
  • Viewing angle: 178°
  • Brightness (typical): 250 cd/m²
  • Contrast ratio (typical): 1500:1
  • Built-in speakers: Yes
  • Built-in USB hub: Yes
  • VESA mounting: Yes
  • Colour: Black

How to use

Connect the monitor to your PC or console using the supported video cable, adjust the height and position via the stand or mount using VESA if preferred, and configure resolution and refresh rate in your system display settings to 3840 x 2160 at up to 165Hz. Use the on-screen display (OSD) to fine-tune colour, HDR and gaming settings. For audio, enable the built-in speakers in the operating system or connect external speakers to the monitor if desired.

Recommendations

To maintain OLED performance, enable the monitor's AI-based OLED Care features and avoid prolonged static full-brightness images. Use HDR content and compatible sources to take full advantage of Display HDR True Black 400 and keep firmware updated for best results.
Key Highlights
  • Competitive and fast-paced PC gaming
  • Single-player games with high visual fidelity
  • Content creation and colour-critical previewing
  • General multimedia and home office use
  • Display diagonal: 31.5"
  • Resolution: 3840 x 2160 (4K UHD)
  • Panel type: OLED
  • Refresh rate: 165 Hz
  • Response time: 0.03 ms
  • Display HDR: Display HDR True Black 400
  • Viewing angle: 178°
  • Brightness (typical): 250 cd/m²
  • Contrast ratio (typical): 1500:1
  • Built-in speakers: Yes
  • Built-in USB hub: Yes
  • VESA mounting: Yes
  • Colour: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
13 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Brand specific technologies
Black Equalizer, Crosshair
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, Power
Colour gamut
99%
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1500:1
Depth (with stand)
240 mm
Depth (without stand)
64.2 mm
Display brightness (typical)
250 cd/m²
Display diagonal
80 cm (31.5")
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
OLED
DisplayPort version
1.4
DisplayPorts quantity
1
DVI port
No
Energy consumption (HDR) per 1000 hours
47 kWh
Energy consumption (SDR) per 1000 hours
35 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
610.5 mm
Height (without stand)
417.5 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400 True Black
Market positioning
Gaming
Maximum refresh rate
165 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Package depth
168 mm
Package height
545 mm
Package type
Box
Package weight
13.5 kg
Package width
980 mm
Panel mounting interface
100 x 100 mm
Panel type
OLED
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.181 x 0.181 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
54 W
Product colour
Black
Products per shipping (inner) case
1 pc(s)
Quick start guide
Yes
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
Stand included
Yes
Swivel angle range
0 - 15°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 21°
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
18 W
USB Type-A downstream ports quantity
1
USB upstream port type
USB Type-C
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Viewable size, horizontal
69.9 cm
Viewable size, vertical
39.4 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
8.9 kg
Weight (without stand)
6.8 kg
Width (with stand)
718.3 mm
Width (without stand)
718.3 mm

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PDF

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Manual

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Price history over the last 6 months
Monitor GIGABYTE MO32U 31.5 inch OLED 4K UHD 3840 x 2160
Current
R28,422
Lowest
R16,103
Highest
R30,244
Change 24H
+R9,885   +53%
Week
+R10,077   +55%
Month
+R9,977   +54%

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