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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160

Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
36 mo.
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
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R18,630
+R43 Reward
The AORUS FO32U is a 32-inch gaming monitor that combines QD-OLED panel technology with a 165Hz refresh rate, Tactical Features suite, and AI-based OLED Care to deliver a responsive and detailed image suited for competitive play. The monitor is designed to provide accurate colors, deep contrast and ... Read More
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Stock 54 Code 132989 Brand GIGABYTE Model FO32U EK Warranty 3 Years

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Estimated delivery Thursday, October 1
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The AORUS FO32U is a 32-inch gaming monitor that combines QD-OLED panel technology with a 165Hz refresh rate, Tactical Features suite, and AI-based OLED Care to deliver a responsive and detailed image suited for competitive play. The monitor is designed to provide accurate colors, deep contrast and smooth motion for fast-paced games while offering tools to protect and manage the OLED panel.

Advantages

QD-OLED panel technology provides improved color accuracy and contrast compared with conventional LCD displays, while the 165Hz refresh rate reduces motion blur and latency for smoother gameplay. The Tactical Features offer configurable options tailored to competitive gaming scenarios, and AI-based OLED Care helps extend panel longevity by managing pixel use and preventive routines.

Key specifications

  • Panel type: QD-OLED
  • Diagonal: 32 inches
  • Refresh rate: 165 Hz
  • Special features: Tactical Features suite, AI-based OLED Care

How to use

Connect the AORUS FO32U to your PC or console using the recommended DisplayPort or HDMI input, then select the 165Hz refresh rate in your system display settings. Use the on-screen menu to enable Tactical Features and adjust picture modes, color temperature and brightness. Activate AI-based OLED Care in the monitor settings to run preventive routines and follow manufacturer guidance for panel maintenance.

Recommendations

For competitive play, pair the AORUS FO32U with a graphics card that supports 165Hz output at your target resolution and enable low-latency modes. Regularly use the AI-based OLED Care functions and avoid static high-contrast images for extended periods to preserve the OLED panel.

Key Highlights
  • 32-inch OLED panel with 3840x2160 UHD Resolution
  • 165Hz refresh rate, 0.03ms response time
  • 10-bit display with 99% DCI-P3 color gamut
  • Ergonomic design: Height, tilt, swivel, and pivot adjustments
  • KVM cross-platform control
  • VESA DisplayHDR True Black 400, AMD FreeSync Premium Pro, ClearMR 9000
  • 80 cm (31.5") OLED OLED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 165 Hz 0.03 ms 250 cd/m²
  • AMD FreeSync Flicker-free technology
  • G 38 kWh 57 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 250 V
Adjustable height (max)
13 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, HDMI, Power, USB
Colour depth
10 bit
Colour gamut
99%
Colour gamut standard
DCI-P3
Contrast ratio (dynamic)
1500000:1
DC-in jack
Yes
Depth (with stand)
158.6 mm
Depth (without stand)
57.2 mm
Display brightness (typical)
250 cd/m²
Display diagonal
80 cm (31.5")
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
OLED
DisplayPort version
1.4
DisplayPorts quantity
1
DVI port
No
Energy consumption (HDR) per 1000 hours
42 kWh
Energy consumption (SDR) per 1000 hours
38 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Flicker-free technology
Yes
Hardware calibration
Yes
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Height (with stand)
613.6 mm
Height (without stand)
417.5 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400 True Black
Market positioning
Gaming
Maximum refresh rate
165 Hz
Microphone in
Yes
Native aspect ratio
16:9
Number of speakers
2
Number of USB Type-B upstream ports quantity
1
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
No
Package depth
190 mm
Package height
580 mm
Package type
Box
Package weight
13.2 kg
Package width
980 mm
Panel mounting interface
100 x 100 mm
Panel type
OLED
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.181 x 0.181 mm
Power consumption (PowerSave)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
57 W
Product colour
Black
Products per shipping (inner) case
1 pc(s)
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
18 W
USB Type-A downstream ports quantity
2
USB Type-C DisplayPort Alternate Mode
Yes
USB upstream port type
USB Type-A, USB Type-C
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Viewable size, horizontal
69.9 cm
Viewable size, vertical
39.5 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
8.53 kg
Weight (without stand)
6.2 kg
Width (with stand)
718.3 mm
Width (without stand)
718.3 mm

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Price history over the last 6 months
Monitor GIGABYTE AORUS FO32U 31.5 inch OLED 3840 x 2160
Current
R18,630
Lowest
R10,892
Highest
R21,345
Change 24H
+R7,621   +69%
Week
+R7,738   +71%
Month
+R6,632   +55%

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