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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black

Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
R20,473
+R79 reward on your next order 
Power big ideas in small spaces with a single cable and AIThe HP ProDesk 4 Mini G1i Desktop AI PC delivers commercial-grade performance, security, and flexible deployment capabilities, with just a single-cable, for businesses of all sizes. This reliable, one-liter PC provides the power to handle mai... Read More
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Stock 1 Code 2396011 Brand HP Model BY6Y1ET Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, November 4
You will be kept updated through our detailed tracking system
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Power big ideas in small spaces with a single cable and AI
The HP ProDesk 4 Mini G1i Desktop AI PC delivers commercial-grade performance, security, and flexible deployment capabilities, with just a single-cable, for businesses of all sizes. This reliable, one-liter PC provides the power to handle mainstream enterprise and SMBs with a powerful Intel CPU[2] featuring a 13 TOPS NPU.[5] See where AI can take you!

HP recommends Windows 11 Pro for business

Work anywhere without compromising on performance with Windows 11 and HP collaboration, security, and connectivity technology. Summarize and rewrite content, get relevant content recommendations, and stay organized with Microsoft Copilot.[1]

Simple PC management

Spend less time and get right to the updates you need with HP Support Assistant.[3]

Erase your drive

HP Secure Erase removes the contents of a hard drive for repurposing or reassignment.[6]

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[7]

HP Sure Sense

Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI techniques to provide exceptional protection.[8]

Speed up the basics of IT management

Help reduce downtime and total cost of ownership of your HP PCs with the HP Manageability Integration Kit. This solution helps expedite image creation and simplify routine management of hardware, BIOS, security, and software updates.[10]

Advanced wireless connectivity

Get a great connectivity experience, even in crowded wireless networks, with fast, reliable Wi-Fi 6E. The Internal antenna helps improve range and optimize signal strength, especially in larger areas or spaces with obstacles.[11]

Small-scale for optimal deployment

Occupy minimal workspace on your desk or conveniently mount this super-small ProDesk 4 Mini PC onto the back of a monitor.[4]

Powerful, adaptive performance

Accomplish minor tasks to complex projects with up to an Intel® Core™ Ultra CPU[2] and 13 TOPS NPU.[5]

Dual SSDs and toolless access

Get future ready with dual SSD storage and easily upgrade and maintain this mini PC with toolless access.

Help protect our shared future

This HP ProDesk 4 Mini G1i Desktop AI PC uses 100% HP paper-based packaging from recycled or certified sustainable sources.[9]

How to use

Place the mini PC on a stable surface and connect power and display with the appropriate cables. If required, connect Ethernet or configure the built‑in Wi‑Fi 6E through Windows 11 Pro network settings. Use the preinstalled operating system to install required business applications and user profiles. For normal operation, allow Windows Update and security software to run regular updates and scans.

Recommendations

For consistent performance, operate the mini PC in a well‑ventilated area and avoid blocking air intakes. Use quality power and display cables and keep system firmware and drivers up to date via manufacturer or Windows updates.

Key Highlights
  • Office productivity and administrative tasks (documents, spreadsheets, email)
  • Remote desktop and virtual meeting setups
  • Light photo editing and multimedia playback
  • Small business and SMB workstations
  • Processor family: Intel Core Ultra 5
  • Processor model: 235T, boost frequency up to 5 GHz
  • Memory: 16 GB DDR5-SDRAM (5600 MT/s)
  • Storage: 512 GB PCIe NVMe M.2 SSD
  • Graphics: integrated Intel graphics
  • Connectivity: Ethernet LAN (10/100/1000 Mbit/s), Wi‑Fi 6E, Bluetooth 5.3
  • Operating system: Windows 11 Pro (preinstalled)
  • Weight: 1.2 kg
  • Colour: Black
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT
Antenna type
2x2
Audio chip
Realtek ALC3252
Bluetooth
Yes
Bluetooth version
5.3
Cabling technology
10/100/1000Base-T(X)
Chassis type
Mini PC
Colour name
Jack black
Country of origin
China, Thailand
Depth
181 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
Efficient cores
8
Efficient-core base frequency
1.6 GHz
Efficient-core Max Turbo Frequency
4.4 GHz
Ethernet LAN
Yes
Ethernet LAN data rates
10, 100, 1000
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
GPU performance up to
6 TOPs
HDMI ports quantity
1
HDMI version
2.1
Height
177 mm
HP Artificial Intelligence
AI PC
HP GTIN (EAN/UPC)
199485168647
HP segment
Business
Input device model
HP 125 Wired Mouse
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard connectivity
Wired
Keyboard included
Yes
Manufacturer warranty
1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Proven productivity
Maximum turbo power
114 W
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 8
Memory slots
2x DIMM
Microphone in
Yes
Motherboard chipset
Intel Q870
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating relative humidity (H-H)
10 - 90
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35
Optical drive type
No
Package depth
105 mm
Package height
240 mm
Package weight
3400 g
Package width
481 mm
Password protection
Yes
Password protection type
BIOS, Power on
Performance cores
6
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Power supply
90 W
Power supply input frequency
50 - 60
Power supply input voltage
100 - 240
Processor base power
35 W
Processor boost frequency
5 GHz
Processor cache
24 MB
Processor cache type
L3
Processor cores
14
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
235T
Processor threads
14
Product colour
Black
Product type
Mini PC
Sparsity support
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Sustainability certificates
ENERGY STAR, EPEAT
Sustainability compliance
Yes
Sustainable technologies and materials
Bulk packaging available; Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable; 55% post-consumer recycled plastic; 100% recycled rare earth elements in speaker; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; Up to 90% of Ocean-bound plastic in speaker enclosure and I/O strip
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
27 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
UNSPSC-code
43211507
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
1
Weight
1.2 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
177 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
Mini PC HP ProDesk 4 G1i AI — Intel Core Ultra 5 235T, 16 GB DDR5, 512 GB SSD, Windows 11 Pro, Black
Current
R20,473
Lowest
R19,803
Highest
R20,473
Change 24H
+R670   +3%
Week
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