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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)

Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
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R3,587
+R9 Reward
The Midea I5C Robotic Vacuum Cleaner delivers powerful 4000 Pa suction for thorough wet and dry cleaning, combining efficient sweeping and mopping in one intelligent device. With a long-lasting lithium-ion battery providing up to 120 minutes of operation, this white robotic vacuum navigates your hom... Read More
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Stock 200 Code 299808 Brand MIDEA Model i5C Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The Midea I5C Robotic Vacuum Cleaner delivers powerful 4000 Pa suction for thorough wet and dry cleaning, combining efficient sweeping and mopping in one intelligent device. With a long-lasting lithium-ion battery providing up to 120 minutes of operation, this white robotic vacuum navigates your home autonomously using G-SLAM technology.

Key features

  • Powerful 4000 Pa suction for deep cleaning on various floor types
  • Wet and dry functionality with sweep and mop modes
  • Up to 120 minutes of runtime from a 2600 mAh lithium-ion battery
  • G-SLAM navigation for efficient room mapping and cleaning
  • Multiple cleaning modes: Auto, Edge, Zigzag, and Spot
  • HEPA filter for improved air quality during operation
  • Cordless design with low noise level of 68 dB
Specifications
AC adapter included
Yes
Accessories included
9
Allergy care
No
Automatic routing
Yes
Base station
Yes
Base station functions
Charging
Batteries included
Yes
Battery capacity
2600 mAh
Battery level indicator
Yes
Battery life
2 h
Battery technology
Lithium
Battery voltage
14.4 V
Brand
Midea
Brand-specific features
2 in 1 mop
Bumper guard
Yes
Capacity
0.25 L
Category
Robot Vacuums
Charging time
2 h
Compatibility
Compatible with App
Customs product code (TARIC)
8508600000
Depth
340 mm
Dimensions (LxWxH)
340 x 340 x 83 mm
Docking station included
Yes
Dust capacity
0.25 L
Dust capacity (total)
0.25 L
Dust capacity (vacuum cleaner)
0.25 L
Dust container type
Bagless
EAN
6956079709891
Easy to clean
Yes
Edge recognition
Yes
Filter
HEPA
Filter type
HEPA
Floor surfaces supported
Linoleum
Floor type
Various
Height
83 mm
HEPA class
HEPA 10
Integrated sensors
Gyroscope
Material
Plastic
Maximum input power
55 W
Model
i5C
MPN
i5C
Navigation type
Gyroscope
Noise level
70 dB
Number of brushes
2
Number of filters
1 pc(s)
Number of programs
3
Number of sensors
1
Obstacle detection
Yes
Package depth
153 mm
Package dimensions (LxWxH)
395 x 465 x 153 mm
Package height
395 mm
Package volume
28102 cm³
Package weight
4.8 kg
Package width
465 mm
Paper packaging weight
1.2 kg
Plastic packaging weight
600 g
Power cord included
Yes
Product colour
Black
Product type
Adapter
Programming function
Yes
Rechargeable
Yes
Rechargeable battery
Yes
Remote control included
Yes
Remote scheduling
Yes
Remotely operated
Yes
Resolution
340 x 340
Runtime
120 min
Self-emptying dust container
No
Sensor
Gyroscope
Size
83 mm
Smartphone/tablet remote support
Yes
Stairs detection
Yes
Timer
Yes
UK Trade Tariff code
8508600000
User guide
Yes
Vacuum cleaner programs
Edge
Virtual barrier included
Yes
Water tank capacity
0.45 L
Weight
3 kg
Wet mopping
Yes
Wi-Fi
Yes
Width
340 mm
Price history over the last 6 months
Midea | I5C | Robotic Vacuum Cleaner | Wet&Dry | Operating time (max) 120 min | Lithium Ion | 2600 mAh | Dust capacity L | 4000 Pa | White | Battery warranty month(s)
Current
R3,587
Lowest
R2,490
Highest
R3,711
Change 24H
-R115   -3%
Week
+R1,093   +44%
Month
+R1,072   +43%

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