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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security

Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
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R2,724
+R9 Reward
Fast, powerful SuperSpeed USB 3.0 performance in a multiport hubThe Manhattan 7-Port Industrial USB 3.0 Hub easily expands and secures your USB access in industrial environments and high traffic areas. Versatile, sturdy mounting options allow the hub to be secured to a wall, used on a desktop or add... Read More
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Stock 2 Code 2185603 Brand MANHATTAN Model 164405 Warranty 2 Years

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Estimated delivery Thursday, October 1
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Fast, powerful SuperSpeed USB 3.0 performance in a multiport hub

The Manhattan 7-Port Industrial USB 3.0 Hub easily expands and secures your USB access in industrial environments and high traffic areas. Versatile, sturdy mounting options allow the hub to be secured to a wall, used on a desktop or added to a DIN rail. This hub creates more open connection points for USB 3.0 devices, such as external hard drives and printers. Built-in screw-lock ports offer security for cables and additional stability from vibrations in the surrounding environment. It is backward compatible with previous USB standards to provide flexibility for attached devices. The Manhattan 7-Port Industrial USB 3.0 Hub offers plug-and-play, hot-swap capabilities and data transfer speeds up to 5 Gbps.

Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security. Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-B, Hub interfaces: USB 3.2 Gen 1 (3.1 Gen 1) Type-A. Data transfer rate: 5000 Mbit/s, Product colour: Black, Housing material: Metal. Power consumption (typical): 32 W, Input voltage: 9 - 40 V. Windows operating systems supported: Windows 10, Windows 7, Windows 8.1, Windows Vista, Windows XP Home, Mac operating systems supported: Mac OS 9.0, Mac OS 9.1, Mac OS 9.2, Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10.... Width: 32 mm, Depth: 158 mm, Height: 80 mm

Key Highlights
  • Provides seven SuperSpeed USB 3.0 ports for additional peripherals
  • Supports data transfer rates up to 5 Gbps
  • Rugged metal housing and screw-locking USB connections offer robust security in high-traffic areas and industrial environments
  • Built-in rubber feet, detachable wall mounts and DIN-rail support provide multiple installation options
  • AC, bus-powered and terminal-block power options with overcurrent and 20 kV ESD protection; does not support simultaneous use of terminal block and AC power
  • Supports battery-charge specification 1.2 (BC 1.2)
  • Backward compatible with all USB 2.0 and 1.1 devices
  • Power and port-activation LED indicator
  • Plug and Play
  • Three-year warranty
  • Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-B
  • Hub interfaces: USB 3.2 Gen 1 (3.1 Gen 1) Type-A
  • Ports quantity: 7
  • 5000 Mbit/s
  • Black Metal
Specifications
Cable length
1 m
Cables included
USB
Certification
USB 3.0, FCC, CE, RoHS, WEEE
Compliance certificates
CE, REACH, RoHS, UKCA, Federal Communications Commission (FCC)
Data transfer rate
5000 Mbit/s
DC-in jack
Yes
Depth
158 mm
Harmonized System (HS) code
84719000
Height
80 mm
Host interface
USB 3.2 Gen 1 (3.1 Gen 1) Type-B
Housing material
Metal
Hub interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A
Input voltage
9 - 40 V
LED indicators
Yes
Mac operating systems supported
Mac OS 9.0, Mac OS 9.1, Mac OS 9.2, Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Operating relative humidity (H-H)
0 - 96%
Operating temperature (T-T)
0 - 40 °C
Plug and Play
Yes
Ports quantity
7
Power consumption (typical)
32 W
Product colour
Black
Quantity per pack
1 pc(s)
Quick installation guide
Yes
Storage temperature (T-T)
-20 - 60 °C
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
7
Weight
330 g
Width
32 mm
Windows operating systems supported
Windows 10, Windows 7, Windows 8.1, Windows Vista, Windows XP Home

Leaflet

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Price history over the last 6 months
Manhattan USB-A 7-Port Hub Industrial, 7x USB-A Ports, 5 Gbps (USB 3.2 Gen1 aka USB 3.0), 20 kV ESD Protection, A/C, Bus and Terminal-Block Power Options, DIN Rail, Wall Mountable, Metal Housing, Screw-Lock Security
Current
R2,724
Lowest
R2,663
Highest
R2,757
Change 24H
+R16   +1%
Week
+R56   +2%
Month
+R40   +1%

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