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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Manhattan Mono Over-Ear Headset (USB), Reversible Microphone Boom (padded), Retail Box Packaging, In-Line Volume/Mute Control, Padded Ear Cushion, USB-A for both sound and mic use, cable 2m, Three Year Warranty

Manhattan Mono Over-Ear Headset (USB), Reversible Microphone Boom (padded), Retail Box Packaging, In-Line Volume/Mute Control, Padded Ear Cushion, USB-A for both sound and mic use, cable 2m, Three Year Warranty
Manhattan Mono Over-Ear Headset (USB), Reversible Microphone Boom (padded), Retail Box Packaging, In-Line Volume/Mute Control, Padded Ear Cushion, USB-A for both sound and mic use, cable 2m, Three Year Warranty
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R427
+R1 Reward
Single-sided over-ear USB headset - affordable quality sound for home, office and call centerThe Manhattan Mono USB Headset is your versatile audio tool for common calling applications, such as Skype, Teams or Zoom, across all platforms and operating systems. Whether you're participating in a confer... Read More
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Stock 785 Code 2184958 Brand MANHATTAN Model 180849 Warranty 2 Years

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Estimated delivery Wednesday, October 7
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Single-sided over-ear USB headset - affordable quality sound for home, office and call center
The Manhattan Mono USB Headset is your versatile audio tool for common calling applications, such as Skype, Teams or Zoom, across all platforms and operating systems. Whether you're participating in a conference call, listening to a webinar or talking to a customer, you’ll get reliably clear sound quality every time. Your hands stay free, so you can type, enter numerical data and more.

Plug and play, wired for business
Ready to go out of the box, this one-sided USB Headset lets you start talking and listening as soon as you plug in its single USB-A connector to your device. It works no matter what operating system your device supports, and you never have to worry about empty batteries since it's USB powered.

Comfortable all-day wear with rotatable microphone for maximum versatility
The one-ear headset's lightweight, adjustable headband features an ultra-soft over-ear cushion that gives hours of comfort. You can easily reposition the flexible boom mic for better voice capture and then move it out of the way when you’re done making calls. It is also reversible, so you can wear it on the right or left side, depending on the direction you'd want to hear things from outside the headset.

Convenient in-line control
Convenient controls located on the USB Mono Headset's cord make it easy to adjust the volume or mute the mic and speakers individually, all without disrupting the call or your workflow.

Manhattan Mono Over-Ear Headset (USB), Reversible Microphone Boom (padded), Retail Box Packaging, In-Line Volume/Mute Control, Padded Ear Cushion, USB-A for both sound and mic use, cable 2m, Three Year Warranty. Product type: Headset. Connectivity technology: Wired. Recommended usage: Office/Call center. Headphone frequency: 20 - 20000 Hz. Cable length: 2 m. Weight: 144 g. Product colour: Black

Key Highlights
  • One-sided design, ideal for home, office and call center applications
  • High-quality audio and reliable call clarity
  • Padded over-ear cushion for comfort during long periods of use
  • Adjustable headband for secure, relaxed fit
  • Flexible, retractable microphone boom for hands-free communication
  • Reversible microphone that can be worn on right or left side
  • Integrated volume control with mic- and audio-mute buttons
  • Single USB-A connection for both sound and microphone
  • USB connectivity to bypass faulty sound card or audio ports
  • Extra-long 2 m (7 ft.) cable so you can stand up and stretch during long conversations
  • Plug and play for fast and easy setup - no driver download required
  • Fully compatible with all operating systems
  • Fully compatible with PlayStation 4® (PS4/PS4 Pro), PlayStation 5® (PS5), Xbox® (One/Series S/Series X) and Switch
  • Black Office/Call center Head-band Headset
  • Wired
  • Supraaural Earbuds 20 - 20000 Hz 32 Ω 105 dB
  • Microphone type: Boom -42 dB
Specifications
Cable colour
Black
Cable length
2 m
Certification
CE RoHS FCC REACH UKCA
Connectivity technology
Wired
Depth
180 mm
Driver unit
4 cm
Ear coupling
Supraaural
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
105 dB
Headset type
Monaural
Height
75 mm
Impedance
32 Ω
Intraaural headphones type
Earbuds
Maximum input power
30 mW
Microphone direction type
Unidirectional
Microphone frequency
30 - 16000 Hz
Microphone sensitivity
-42 dB
Microphone type
Boom
Operating temperature (T-T)
0 - 40 °C
Package type
Box
Package weight
180 g
Plug and Play
Yes
Product colour
Black
Product type
Headset
Recommended usage
Office/Call center
Storage temperature (T-T)
-20 - 60 °C
USB connector
USB Type-A
Volume control
Button
Wearing style
Head-band
Weight
144 g
Width
170 mm

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Price history over the last 6 months
Manhattan Mono Over-Ear Headset (USB), Reversible Microphone Boom (padded), Retail Box Packaging, In-Line Volume/Mute Control, Padded Ear Cushion, USB-A for both sound and mic use, cable 2m, Three Year Warranty
Current
R427
Lowest
R330
Highest
R458
Change 24H
+R95   +29%
Week
-R30   -7%
Month
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