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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white

LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
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R835
+R2 Reward
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white The LORGAR MSA10 is a gaming mice from Lorgar. Highlights include a white finish, package type of Retail and material of Plastic. Specifications Button Function: Programmable Button Lifetime: 50 000 000 clicks Cable Length: 1.8 m Commercia... Read More
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Stock 1 Code 360694 Brand LORGAR Model LRG-MSA10-WH Warranty 2 Years

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Estimated delivery Monday, October 19
You will be kept updated through our detailed tracking system
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LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white

The LORGAR MSA10 is a gaming mice from Lorgar. Highlights include a white finish, package type of Retail and material of Plastic.

Specifications

  • Button Function: Programmable
  • Button Lifetime: 50 000 000 clicks
  • Cable Length: 1.8 m
  • Commercial Name: Ultralight Gaming Mouse Advanced MSA10 White (LRG-MSA10-WH)
  • Connectivity Technology: Wired
  • Device Location: External
  • External Color: White
  • Frame Rate: 12000 frames per second
  • Included Accessories: Quick Start Guide ; Keychain ; Cup coaster ; Two hand warmers ; Carrying Bag ; Spare mouse feet
  • Interface: USB
  • Marketing Model Name: MSA10
  • Max&Min Movement Resolution: 100 dpi12000 dpi
  • Max. Movement Speed: 300 in/sec
  • Maximum Acceleration: 35 G
  • Mouse Features: Right HandedRGB lightingSymmetricalLightweightComb bottom with LORGAR™ logo on PCBAUSB braided cable
  • Mouse Sensor: PixArt PAW3311DB
  • Movement Resolution: 12000 dpi
  • Number of Buttons: 6
  • Pointing Device Technology: Optical
  • Product colour: White
  • Requires Operating System: Windows 11/10/8/7/Vista
  • Response Rate: 125 Hz/250 Hz/500 Hz/1000 Hz
  • Software: LORGAR PLATFORM

Genuine Lorgar product — MPN: LRG-MSA10-WH · EAN: 5291485016753.

Specifications
Box Height (mm)
291 mm
Box Length (mm)
355 mm
Box Weight Brutto (kg)
9.04 kg
Box Width (mm)
345 mm
Brand
Lorgar
Button Function
Programmable
Button Lifetime
50 000 000 clicks
Cable length
1.8 m
Category
Gaming Mice
Commercial Name
Ultralight Gaming Mouse Advanced MSA10 White (LRG-MSA10-WH)
Connectivity technology
Wired
Depth (mm)
123 mm
Device Location
External
Dimensions of pallet (by air)
1065x1035x1215 mm
Dimensions of pallet (by sea)
1065x1035x1896 mm
EAN
5291485016753
EAN Code
5291485016753
External Color
White
Frame rate
12000 frames per second
Height (mm)
39 mm
Included Accessories
Quick Start Guide
Interface
USB
Marketing Model Name
MSA10
Material
Plastic
Max&Min Movement Resolution
100 dpi12000 dpi
Max. Movement Speed
300 in/sec
Maximum Acceleration
35 G
Maximum Non-Operating Ambient Temperature
85 °C
Maximum Non-Operating Humidity
85 %
Maximum Operating Ambient Temperature
65 °C
Maximum Operating Humidity
85 %
Minimum Non-Operating Ambient Temperature
-25 °C
Minimum Operating Ambient Temperature
-25 °C
Model
LRG-MSA10-WH
Mouse Features
Right HandedRGB lightingSymmetricalLightweightComb bottom with LORGAR™ logo on PCBAUSB braided cable
Mouse Sensor
PixArt PAW3311DB
Movement resolution
12000 dpi
MPN
LRG-MSA10-WH
Nominal Weight
0.055 kg
Number of buttons
6
Pack Height (mm)
134 mm
Pack Length (mm)
168 mm
Pack Weight Brutto (kg)
0.412 kg
Pack Weight Netto (kg)
0.171 kg
Pack Width (mm)
65 mm
Package type
Retail
Packs in Box
20
Pieces in pack
1
Pointing Device Technology
Optical
Product colour
White
Product type
Cable
Quantity of the boxes per pallet (by air)(pcs)
36
Quantity of the boxes per pallet (by sea)(pcs)
54
Quantity of the packs per pallet (by air)(pcs)
720
Quantity of the packs per pallet (by sea)(pcs)
1080
Requires Operating System
Windows 11/10/8/7/Vista
Response Rate
125 Hz/250 Hz/500 Hz/1000 Hz
Retail Packaging Net Weight Carton
0.241 kg
Retail Packaging Net Weight Plastic
0 kg
Size
300 in
Software
LORGAR PLATFORM
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
62.5 mm
Price history over the last 6 months
LORGAR MSA10, Ultralight Wired Gaming Mouse Advanced, white
Current
R835
Lowest
R812
Highest
R837
Change 24H
+R17   +2%
Week
+R20   +3%
Month
+R20   +3%

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