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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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LIGHTPAK Fanactic 20L Polyester Laptop Backpack with Side Zippered Padded Compartment, Padded Back and Straps, Multiple Pockets, Black 24603

LIGHTPAK Fanactic 20L Polyester Laptop Backpack with Side Zippered Padded Compartment, Padded Back and Straps, Multiple Pockets, Black 24603
LIGHTPAK Fanactic 20L Polyester Laptop Backpack with Side Zippered Padded Compartment, Padded Back and Straps, Multiple Pockets, Black 24603
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R2,249
+R4 Reward
The LIGHTPAK Fanactic backpack stands out with its side zippered laptop compartment, allowing quick access to your device without opening the main compartment. The padded compartment fits laptops up to 15.6 inches, while the padded back panel and adjustable shoulder straps provide comfort during dai... Read More
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Stock 5 Code 3569834 Brand LIGHTPAK Model 24603 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The LIGHTPAK Fanactic backpack stands out with its side zippered laptop compartment, allowing quick access to your device without opening the main compartment. The padded compartment fits laptops up to 15.6 inches, while the padded back panel and adjustable shoulder straps provide comfort during daily commutes or school days. Multiple compartments and exterior pockets keep your essentials organized.

Highlights

  • Side zippered laptop compartment with padding for devices up to 15.6 inches
  • Padded back panel and adjustable shoulder straps for comfortable carrying
  • Multiple compartments and exterior pockets for organized storage
  • Durable polyester construction with 20-liter capacity
  • Top carry handle for easy grabbing

In daily use

Whether you're heading to class, the office, or a weekend outing, the Fanactic keeps your laptop secure and your belongings tidy. The side access means you can slide your laptop out even when the bag is packed, and the padded straps reduce strain during longer carries.

Full specifications

  • Material: Polyester
  • Volume capacity: 20 L
  • Laptop compartment: Yes, side zippered, padded, fits up to 15.6 inches
  • Back panel: Padded
  • Shoulder straps: Padded, adjustable
  • Closure type: Zipper
  • Exterior pockets: Yes
  • Carrying handle(s): Top handle
  • Recommended gender: Unisex
  • Product type: Backpack
  • Model series: Fanactic

Final note

The LIGHTPAK Fanactic combines practical laptop protection with everyday comfort, making it a reliable choice for students and commuters.

Specifications
Backpack type
Laptop Backpack
Brand
LIGHTPAK
Carrying handle(s)
Yes
Category
Backpack
Closure type
Zipper
EAN
4021068246038
Exterior pockets
Yes
Material
Polyester
Maximum screen size
15.6"
Model
Fanactic
MPN
24603
Notebook compartment
Yes
Product main colour
Black
Recommended gender
Unisex
Shoulder strap
Yes
Volume
20 L
Weight
1.7 kg
Price history over the last 6 months
LIGHTPAK Fanactic 20L Polyester Laptop Backpack with Side Zippered Padded Compartment, Padded Back and Straps, Multiple Pockets, Black 24603
Current
R2,249
Lowest
R1,283
Highest
R2,249
Change 24H
+R964   +75%
Week
—   
Month
—   

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