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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7

LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
36 mo.
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
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R23,568
+R87 Reward
Various Sensor ConnectionLG webOS smart signage platform helps to easily provide additional solutions by supporting simple connections with external sensors such as GPIO, NFC/RFID, temperature sensors, etc., via USB plug-in.Mobile & Web MonitoringThrough the Control Manager, the embedded web monitor... Read More
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Stock 1 Code 97514 Brand LG Model 32SM5J-B Warranty 3 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Various Sensor Connection
LG webOS smart signage platform helps to easily provide additional solutions by supporting simple connections with external sensors such as GPIO, NFC/RFID, temperature sensors, etc., via USB plug-in.

Mobile & Web Monitoring
Through the Control Manager, the embedded web monitoring solution, you can control and monitor the status of the SM5J series displays in different locations in real-time. It is available on internet connected devices, allowing you to flexibly and rapidly respond to emergency situations.

Compatible with AV Control System
The SM5J series supports Crestron Connected for high compatibility with professional AV controls to achieve seamless integration and automated control, boosting business management efficiency.

Real-Time LG ConnectedCare Service
Maintenance is easy and fast with the optional LG ConnectedCare service, a cloud service solution provided by LG. It remotely manages the status of displays in client workplaces for fault diagnosis and remote-control services, supporting the stable operation of clients' businesses.

LG's Simple Advertisement Helper, Promota
Using LG's Promota application, downloadable on a mobile device, you can easily create your own display contents. With Promota, you can add text and images to create an online profile for your business as well as deliver information such as event news, seasonal menus, promotions, and even more while recommending easy-to-use templates relevant to your industry.

Real-Time Promotion
With Beacon and Bluetooth Low Energy (BLE), shop managers can provide coupons and information in real-time.

Content Sharing
Content Mirroring among devices is available on a Wi-Fi network.

Wireless Access Point
The SM5J series operates as a virtual router which can be an wireless access point for mobile devices.

LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7. Product design: Digital signage flat panel. Display diagonal: 81.3 cm (32"), Display technology: IPS, Display resolution: 1920 x 1080 pixels, Display brightness: 400 cd/m², HD type: Full HD. Wi-Fi. Operating hours (hours/days): 24/7. Product colour: Black

Key Highlights
  • Brightness(Typ.) : 400 cd/m²
  • Bezel : 13 mm (T/R/L), 18 mm (B)
  • Depth : 55.5 mm
  • Interface : HDMI(3) / USB 2.0 / RS232C / RJ45 / IR / Audio Out
  • Built-in Speaker : 10W + 10W
  • Digital signage flat panel Black
  • 81.3 cm (32") 1920 x 1080 pixels IPS 400 cd/m²
  • 10 ms
  • Ethernet LAN Wi-Fi
  • Built-in speaker(s) 20 W
Specifications
AC input frequency
50 - 60 Hz
AC input voltage
100 - 240 V
Ambient light sensor
Yes
Bezel width (bottom)
1.8 cm
Bezel width (side)
1.3 cm
Bezel width (top)
1.3 cm
Built-in speaker(s)
Yes
Cables included
AC, HDMI
Contrast ratio (dynamic)
1000000:1
Contrast ratio (typical)
1100:1
Depth (with stand)
154.2 mm
Display brightness
400 cd/m²
Display depth
55.5 mm
Display diagonal
81.3 cm (32")
Display height
428.9 mm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
IPS
Display weight
5.7 kg
Display width
729.4 mm
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Harmonized System (HS) code
85285210
Haze rate
1%
HD type
Full HD
HDCP
Yes
HDCP version
2.2
HDMI ports quantity
3
Heat dissipation
187.67 BTU/h
Height (with stand)
481 mm
Number of built-in speakers
2
Operating hours (hours/days)
24/7
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
0 - 40 °C
Orientation
Horizontal/Vertical
Panel mounting interface
200 x 200 mm
Power consumption (typical)
55 W
Product colour
Black
Product design
Digital signage flat panel
Purpose
Universal
Remote (IR) input
1
Remote control included
Yes
Response time
10 ms
RMS rated power
20 W
RS-232C
Yes
USB port
Yes
USB version
2.0
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
6.5 kg
Wi-Fi
Yes
Width (with stand)
729.4 mm

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Price history over the last 6 months
LG 32SM5J-B Digital signage display 81.3 cm (32') IPS Wi-Fi 400 cd/m² Full HD Black 24/7
Current
R23,568
Lowest
R12,043
Highest
R23,568
Change 24H
+R2,041   +9%
Week
+R11,409   +94%
Month
+R11,409   +94%

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