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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black

Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
Lenovo ThinkSmart Tiny Kit Intel® Core™ i3 i3-13100T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 IoT Enterprise Mini PC Black
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R35,204
The Lenovo ThinkSmart Tiny Kit is a compact Mini PC purpose-built for Microsoft Teams Rooms. Equipped with a 13th Gen Intel® Core™ i3 processor, 16GB DDR4-3200 RAM and a 256GB SSD, it runs Windows 11 and provides a dedicated collaboration endpoint that keeps a meeting laptop free for other tasks whi... Read More
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Stock Out Of StockNo Stock Code 1731428 Brand LENOVO Model 12XH0008GE Warranty 2 Years

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The Lenovo ThinkSmart Tiny Kit is a compact Mini PC purpose-built for Microsoft Teams Rooms. Equipped with a 13th Gen Intel® Core™ i3 processor, 16GB DDR4-3200 RAM and a 256GB SSD, it runs Windows 11 and provides a dedicated collaboration endpoint that keeps a meeting laptop free for other tasks while delivering audio and video capability for conference rooms.

Advantages

The Tiny Kit combines a small footprint with the processing power needed for multi-application use during meetings. Native Microsoft Teams Rooms integration and built-in HD audio and video support enable consistent meeting performance. The included memory capacity helps maintain responsiveness when running video conferencing, screen sharing and cloud-based collaboration tools simultaneously.

Suitable for

  • Small and medium meeting rooms
  • Boardrooms requiring a dedicated Teams Rooms endpoint
  • Hybrid workspaces with frequent video conferencing
  • Environments that need a compact, always-on collaboration device

Key specifications

  • Processor: 13th Gen Intel Core i3
  • Memory: 16GB DDR4-3200
  • Storage: 256GB SSD
  • Operating system: Windows 11 (IoT Enterprise or Windows 11 supported)
  • Audio: HD audio codec support
  • Form factor: Compact Mini PC, black enclosure
  • Connectivity: Wi‑Fi support (wireless networking)
  • Weight: approximately 2.65 kg

How to use

Install the ThinkSmart Tiny Kit in the meeting room and connect it to the room display, camera and audio peripherals according to the room design. Boot the device, sign in to the Microsoft Teams Rooms application and follow the on-screen setup to configure network settings, calendar integration and audio/video devices. Leave the Tiny Kit powered to serve as the dedicated Teams Rooms endpoint so meeting laptops can remain available for other work.

Recommendations

For best results, connect the Tiny Kit to a reliable wired network when possible, keep Windows and Teams Rooms software up to date, and verify audio/video peripheral compatibility during initial setup to ensure smooth conference performance.
Key Highlights
  • Small and medium meeting rooms
  • Boardrooms requiring a dedicated Teams Rooms endpoint
  • Hybrid workspaces with frequent video conferencing
  • Environments that need a compact, always-on collaboration device
  • Processor: 13th Gen Intel Core i3
  • Memory: 16GB DDR4-3200
  • Storage: 256GB SSD
  • Operating system: Windows 11 (IoT Enterprise or Windows 11 supported)
  • Audio: HD audio codec support
  • Form factor: Compact Mini PC, black enclosure
  • Connectivity: Wi‑Fi support (wireless networking)
  • Weight: approximately 2.65 kg
Specifications
Antenna type
2x2
Audio chip
Realtek ALC256-VB
Audio system
High Definition Audio
Bluetooth
Yes
Bluetooth version
5.3
Cable lock slot
Yes
Cable lock slot type
Kensington
Cabling technology
10/100/1000Base-T(X)
Chassis type
Mini PC
Combo headphone/mic port
Yes
Depth
182.9 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
340 cd/m²
Display diagonal
25.6 cm (10.1")
Display included
Yes
Display resolution
1280 x 800 pixels
Efficient cores
0
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
HDMI ports quantity
1
HDMI version
2.1
Height
36.5 mm
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Maximum internal memory
16 GB
Maximum turbo power
69 W
Memory channels
Dual-channel
Memory clock speed
3200 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory slots
2
Motherboard chipset
Intel Q670
Native aspect ratio
16:10
Non-operating altitude
0 - 12192 m
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics 730
Operating altitude
0 - 3048 m
Operating relative humidity (H-H)
20 - 80%
Operating system architecture
64-bit
Operating system installed
Windows 11 IoT Enterprise
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Package depth
242 mm
Package height
327 mm
Package weight
4.9 kg
Package width
313 mm
Password protection
Yes
Password protection type
BIOS, HDD, Power on, Supervisor
Performance cores
4
Performance-core base frequency
2.5 GHz
Performance-core Max Turbo Frequency
4.2 GHz
Power supply
90 W
Power supply input frequency
50/60 Hz
Power supply input voltage
100 - 240 V
Processor base power
35 W
Processor boost frequency
4.2 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
4
Processor family
Intel Core i3
Processor generation
Intel Core i3-13xxx
Processor manufacturer
Intel
Processor model
i3-13100T
Processor threads
8
Product colour
Black
Product type
Mini PC
SSD capacity
256 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
-40 - 60 °C
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
4
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
VESA mounting
Yes
Weight
2.65 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
179 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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