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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black

Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
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R46,356
+R188 Reward
Meetings just got easierThe ThinkSmart Hub meeting room device is making meetings more efficient than ever. Built on the Microsoft Teams platform with 8th Gen Intel® Core™ processors, the redesigned Hub has a slimmer design with a sleeker display, more speakers and microphones, an innovative single-... Read More
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Stock 11 Code 131086 Brand LENOVO Model 11H1000KGE Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Meetings just got easier
The ThinkSmart Hub meeting room device is making meetings more efficient than ever. Built on the Microsoft Teams platform with 8th Gen Intel® Core™ processors, the redesigned Hub has a slimmer design with a sleeker display, more speakers and microphones, an innovative single-cable mechanism, and more visible indicator lights. It’s still scalable across room sizes and features one-touch meeting start, for the best possible Microsoft Teams experience.

Lenovo ThinkSmart Hub for Microsoft Teams Rooms. Product type: All-in-One PC. Display diagonal: 25.6 cm (10.1"), HD type: Full HD, Display resolution: 1920 x 1200 pixels, Touchscreen. Processor family: Intel® Core™ i5, Processor frequency: 1.6 GHz. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 256 GB, Storage media: SSD. On-board graphics card model: Intel® HD Graphics. Operating system installed: Windows 10 IoT Enterprise. Product colour: Black

Key Highlights
  • Windows 10 IoT Enterprise 64-bit
  • Intel Core i5-8365UE (6MB Cache, 1.6GHz)
  • 25.7 cm (10.1") Full HD 1920 x 1200 Touch
  • 16GB (2400MHz) DDR4-SDRAM & 256GB SSD
  • All-in-One PC Black 90 W
  • Intel® Core™ i5 i5-8365UE 1.6 GHz Processor cores: 4
  • Touchscreen 25.6 cm (10.1") Full HD 1920 x 1200
  • 16 GB DDR4-SDRAM 2400 MHz
  • 256 GB SSD
  • Intel® HD Graphics
  • Wi-Fi 5 (802.11ac) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.0
  • Windows 10 IoT Enterprise 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter input voltage
100 - 240 V
AC adapter power
90 W
Antenna type
2x2
Anti-glare screen
Yes
Audio system
HD
BIOS password
Yes
Bluetooth
Yes
Bluetooth version
5.0
Box contents
ThinkSmart One Cable (1.83m)
Built-in camera
No
Built-in microphone
Yes
Built-in speaker(s)
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
TÜV Rheinland Ultra Low Noise
Colour name
Black
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Depth (with stand)
200 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
320 cd/m²
Display diagonal
25.6 cm (10.1")
Display resolution
1920 x 1200 pixels
DisplayPorts quantity
1
ECC
No
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
HD type
Full HD
HDMI ports quantity
1
Height (with stand)
185.3 mm
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard included
No
Maximum internal memory
16 GB
Memory clock speed
2400 MHz
Motherboard chipset
Intel SoC
Mouse included
No
Native aspect ratio
16:10
Number of speakers
4
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel® HD Graphics
Operating system architecture
64-bit
Operating system installed
Windows 10 IoT Enterprise
Operating system language
German
Optical drive type
No
Processor boost frequency
4.1 GHz
Processor cache
6 MB
Processor cache type
Smart Cache
Processor cores
4
Processor family
Intel® Core™ i5
Processor frequency
1.6 GHz
Processor generation
8th gen Intel® Core™ i5
Processor manufacturer
Intel
Processor model
i5-8365UE
Product colour
Black
Product type
All-in-One PC
RMS rated power
12 W
SSD capacity
256 GB
SSD form factor
M.2
SSD interface
PCI Express 3.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 5 (802.11ac)
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB4 Gen 3x2 ports quantity
0
Weight (with stand)
2.45 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
240 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Dual Band Wireless-AC 9560

Leaflet

Open Leaflet
Price history over the last 6 months
Lenovo ThinkSmart Hub for Microsoft Teams Rooms Intel® Core™ i5 i5-8365UE 25.6 cm (10.1 inch) 1920 x 1200 pixels Touchscreen All-in-One PC 16 GB DDR4-SDRAM 256 GB SSD Windows 10 IoT Enterprise Wi-Fi 5 (802.11ac) Black
Current
R46,356
Lowest
R45,213
Highest
R47,620
Change 24H
-R386   -1%
Week
+R665   +1%
Month
+R390   +1%

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