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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW

Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW
Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW
Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW
Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW
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R43,806
Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW Specifications @TDPart Nbr: 21G2002DUS Batterytechnology: Lithium Polymer (LiPo) Bluetooth: Yes Bluetoothversion: 5.3 Depth: 22... Read More
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Stock Out Of StockNo Stock Code 2183708 Brand LENOVO Model 21G2002DUS Warranty 2 Years

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Lenovo ThinkPad P14s Gen 5 MOBILE WORKSTATION Core™ Ultra 7 155H 2TB SSD 96GB 14.5 3K (3072x1920) WIN11 Pro NVIDIA® RTX 500 Ada 4096MB BLACK Backlit Keyboard FP Reader 1YW

Specifications

  • @TDPart Nbr: 21G2002DUS
  • Batterytechnology: Lithium Polymer (LiPo)
  • Bluetooth: Yes
  • Bluetoothversion: 5.3
  • Depth: 227.6 mm
  • Displaydiagonal: 36.8 cm (14.5")
  • Ethernet LAN: Yes
  • Formfactor: Clamshell
  • Height: 18.5 mm
  • Internalmemory: 96 GB
  • Maximuminternalmemory: 96 GB
  • NVMe: Yes
  • Numerickeypad: No
  • Pointingdevice: ThinkPad UltraNav
  • Product colour: Black
  • Productcolour: Black
  • Productcondition: Original
  • Resolution: 3072 x 1920
  • Size: 36.8 cm
  • Touchscreen: No
  • Weight: 1.61 kg
  • Width: 325.5 mm

Genuine Lenovo product — MPN: 21G2002DUS.

Specifications
@TDPart Nbr
21G2002DUS
ACadapterfrequency
50/60 Hz
ACadapterinputvoltage
100 - 240 V
ACadapterpower
135 W
Antennatype
2x2
Antiglarescreen
Yes
Batterycapacity
75 Wh
Batterytechnology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetoothversion
5.3
Brand
Lenovo
Category
Laptops & Notebooks
Colourgamut
100%
Comboheadphonemicport
Yes
Depth
227.6 mm
Discretegraphicscard
Yes
Discretegraphicscardmodel
NVIDIA RTX 500 Ada
Displaybrightness
430 cd/m²
Displaydiagonal
36.8 cm (14.5")
Displayresolution
3070 x 1920 pixels
Efficientcore Max Turbo Frequency
3.8 GHz
Efficientcores
8
Ethernet LAN
Yes
Formfactor
Clamshell
Frontcamera
Yes
HDMIportsquantity
1
HDMIversion
2.1
HDtype
3K
Height
18.5 mm
Internalmemory
96 GB
Internalmemorytype
DDR5-SDRAM
Keyboardbacklit
Yes
Manuf Datasheet
https://www.tdbaltic.ee/leaflets/LENOVO/21G2002DUS.pdf
Maximuminternalmemory
96 GB
Maximumturbopower
115 W
Memoryclockspeed
5600 MHz
Memoryformfactor
SO-DIMM
Mobilenetworkconnection
No
Model
21G2002DUS
MPN
21G2002DUS
Non ECC
Yes
Numberof SSDsinstalled
1
Numberofbuiltinspeakers
2
Numerickeypad
No
NVMe
Yes
Onboard GPUmanufacturer
Intel
Onboardgraphicscard
Yes
Onboardgraphicscardfamily
Intel Arc Graphics
Onboardgraphicscardmodel
Intel Arc Graphics
Operatingsysteminstalled
Windows 11 Pro
Opticaldrivetype
No
Paneltype
IPS
Passwordprotection
Yes
Passwordprotectiontype
BIOS, Power on, SSD, Supervisor
Performancecore Max Turbo Frequen
4.8 GHz
Performancecores
6
Pointingdevice
ThinkPad UltraNav
Processorbasepower
28 W
Processorboostfrequency
4.8 GHz
Processorcache
24 MB
Processorcachetype
Smart Cache
Processorcores
16
Processorfamily
Intel Core Ultra 7
Processormanufacturer
Intel
Processormodel
155H
Processorthreads
22
Product colour
Black
Product Picture1
https://www.tdbaltic.ee/images/products/LENOVO/21G2002DUS_2.jpg
Product Picture6
https://www.tdbaltic.ee/images/products/LENOVO/21G2002DUS_7.jpg
Product Picture7
https://www.tdbaltic.ee/images/products/LENOVO/21G2002DUS_8.jpg
Product Picture8
https://www.tdbaltic.ee/images/products/LENOVO/21G2002DUS_9.jpg
Productcolour
Black
Productcondition
Original
Producttype
Laptop
Resolution
3072 x 1920
RGBcolourspace
DCI-P3
Size
36.8 cm
Spillresistantkeyboard
Yes
SSDcapacity
2 TB
SSDinterface
PCI Express 4.0
Storagemedia
SSD
Thunderbolt4portsquantity
2
Top Wi Fistandard
Wi-Fi 6E (802.11ax)
Total SSDscapacity
2 TB
Totalstoragecapacity
2 TB
Touchscreen
No
Trusted Platform Module TPM
Yes
Trusted Platform Module TPMversio
2.0
USB32Gen131Gen1Type Aportsquant
2
USBPower Delivery USBPD
Yes
USBType CDisplay Port Alternate Mo
Yes
Warranty
12 months
Weight
1.61 kg
Wi Fistandards
Wi-Fi 6E (802.11ax)
Width
325.5 mm
WLANcontrollermanufacturer
Intel
WLANcontrollermodel
Intel Wi-Fi 6E AX211
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