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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Lenovo ThinkPad P1 Gen 4/X1 Extreme Gen 4 Backlit Keyboard Assembly with TrackPoint, Black, English (US/International), 5M11S16333

Lenovo ThinkPad P1 Gen 4/X1 Extreme Gen 4 Backlit Keyboard Assembly with TrackPoint, Black, English (US/International), 5M11S16333
Lenovo ThinkPad P1 Gen 4/X1 Extreme Gen 4 Backlit Keyboard Assembly with TrackPoint, Black, English (US/International), 5M11S16333
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R4,481
+R16 Reward
Replace a worn or damaged keyboard on your Lenovo ThinkPad P1 Gen 4, P1 Gen 5, X1 Extreme Gen 4, or X1 Extreme Gen 5 with this genuine Lenovo mechanical assembly. Ideal for IT technicians and mobile professionals who need to restore typing comfort and backlit visibility in the field or office.Key sp... Read More
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Stock 5 Code 3543276 Brand LENOVO Model 5M11S16333 Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Replace a worn or damaged keyboard on your Lenovo ThinkPad P1 Gen 4, P1 Gen 5, X1 Extreme Gen 4, or X1 Extreme Gen 5 with this genuine Lenovo mechanical assembly. Ideal for IT technicians and mobile professionals who need to restore typing comfort and backlit visibility in the field or office.

Key specifications

  • Backlit keyboard with scissor-switch chiclet keys for comfortable, quiet typing
  • Integrated TrackPoint pointing stick for precise cursor control without a mouse
  • English (US/International) layout, black finish
  • Compatible with ThinkPad P1 Gen 4, P1 Gen 5, X1 Extreme Gen 4, X1 Extreme Gen 5
  • Connects internally via flex cable; frame included for secure mounting

Why choose it

This assembly is built to Lenovo specifications, ensuring a perfect fit and reliable performance. The backlight helps you work in dim environments, while the TrackPoint keeps your hands on the keyboard for efficient navigation.

Ideal use cases

  • Replacing a faulty keyboard on a ThinkPad P1 or X1 Extreme
  • Upgrading to a backlit keyboard on a compatible model
  • Stocking spare parts for corporate IT repair services

Good to know

This is a complete mechanical assembly including the frame, so installation is straightforward for technicians. The English layout is standard for US and international users.

Specifications
Brand
Lenovo
Category
Keyboard
EAN
5715328234222
Model
5M11S16333
MPN
5M11S16333
Product colour
Black
Product type
Keyboard Assembly
Weight
1 kg
Price history over the last 6 months
Lenovo ThinkPad P1 Gen 4/X1 Extreme Gen 4 Backlit Keyboard Assembly with TrackPoint, Black, English (US/International), 5M11S16333
Current
R4,481
Lowest
R4,481
Highest
R4,487
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