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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black

Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
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R17,211
+R59 Reward
Lenovo ThinkCentre neo 50q Gen 4, Intel® Core™ i5, i5-13420H, 16 GB, 1 TB, Windows 11 Pro, 64-bit Lenovo ThinkCentre neo 50q Gen 4. Processor family: Intel® Core™ i5, Processor model: i5-13420H. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM, Memory clock speed: 3200 MHz. Total storage ca... Read More
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Stock 1 Code 125624 Brand LENOVO Model 12LN002CGE Warranty 2 Years

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Estimated delivery Monday, October 5
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Lenovo ThinkCentre neo 50q Gen 4, Intel® Core™ i5, i5-13420H, 16 GB, 1 TB, Windows 11 Pro, 64-bit

Lenovo ThinkCentre neo 50q Gen 4. Processor family: Intel® Core™ i5, Processor model: i5-13420H. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM, Memory clock speed: 3200 MHz. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Operating system installed: Windows 11 Pro, Operating system architecture: 64-bit. Power supply: 65 W. Chassis type: Mini PC. Product type: Mini PC. Weight: 1.11 kg. Product colour: Black

Key Highlights
  • Intel Core i5-13420H, 8C (4P + 4E)/12T, P-core 2.1/4.6GHz, E-core 1.5/3.4GHz, 12MB
  • 1x 16GB SO-DIMM DDR4-3200
  • 1TB SSD M.2 2280 PCIe 4.0x4 NVMe Opal 2.0
  • Intel UHD Graphics
  • Windows 11 Pro
  • Mini PC Black 65 W
  • Intel® Core™ i5 i5-13420H Processor cores: 8
  • 16 GB DDR4-SDRAM 3200 MHz 1 x 16 GB
  • 1 TB SSD
  • Intel® UHD Graphics
  • Ethernet LAN 100,1000 Mbit/s Wi-Fi 6 (802.11ax) Bluetooth 5.2
  • Windows 11 Pro 64-bit
Specifications
Antenna type
2x2
Audio chip
Realtek ALC256
Audio system
High Definition Audio
Bluetooth
Yes
Bluetooth version
5.2
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Chassis type
Mini PC
Colour name
Black
Combo headphone/mic port
Yes
Depth
182.9 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPorts quantity
1
Efficient cores
4
Efficient-core Max Turbo Frequency
3.4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
HDMI ports quantity
1
HDMI version
2.1
Height
36.5 mm
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard connectivity
Wired
Keyboard included
Yes
Maximum internal memory
32 GB
Maximum turbo power
95 W
Memory clock speed
3200 MHz
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Motherboard chipset
Intel SoC
Mouse connectivity
Wired
Mouse included
Yes
Neural processor unit (NPU)
No
Number of speakers
1
Number of SSDs installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
German
Optical drive type
No
Performance cores
4
Performance-core Max Turbo Frequency
4.6 GHz
Power supply
65 W
Power supply input frequency
50/60 Hz
Power supply input voltage
100 - 240 V
Processor base power
45 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel® Core™ i5
Processor generation
13th gen Intel® Core™ i5
Processor manufacturer
Intel
Processor model
i5-13420H
Processor threads
12
Product colour
Black
Product type
Mini PC
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Volume
1 L
Weight
1.11 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
179 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6 AX201

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Price history over the last 6 months
Lenovo ThinkCentre neo 50q Gen 4 Intel® Core™ i5 i5-13420H 16 GB DDR4-SDRAM 1 TB SSD Windows 11 Pro Mini PC Black
Current
R17,211
Lowest
R14,601
Highest
R18,248
Change 24H
-R75   0%
Week
+R2,407   +16%
Month
+R2,229   +15%

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