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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y

Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
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R17,622
+R68 Reward
The Lenovo LOQ 15ARP11 is a powerful gaming laptop designed for performance and immersive visuals. Featuring an AMD Ryzen 7 170 processor and NVIDIA GeForce RTX 5050 graphics, it delivers smooth gameplay and multitasking. The 15.6-inch Full HD display with 144Hz refresh rate and 300 nits brightness ... Read More
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Stock 1 Code 2834786 Brand LENOVO Model 83VA000TPB Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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The Lenovo LOQ 15ARP11 is a powerful gaming laptop designed for performance and immersive visuals. Featuring an AMD Ryzen 7 170 processor and NVIDIA GeForce RTX 5050 graphics, it delivers smooth gameplay and multitasking. The 15.6-inch Full HD display with 144Hz refresh rate and 300 nits brightness ensures crisp, fluid visuals. With 16GB DDR5 RAM and a 512GB SSD, you get fast load times and ample storage. This REPACK unit comes with a 2-year warranty.

Advantages

High-performance AMD Ryzen 7 processor and RTX 5050 GPU for gaming and creative tasks. Fast 144Hz display reduces motion blur. DDR5 RAM and SSD provide quick responsiveness. Includes Windows 11 and a 720p webcam.

Suitable for

  • Gamers seeking a balance of performance and value
  • Students and professionals needing a powerful laptop for work and play
  • Users who prefer a 15.6-inch screen with high refresh rate

Key specifications

  • Processor: AMD Ryzen 7 170
  • Display: 15.6" FHD (1920x1080) IPS, 144Hz, 300 nits, Anti-Glare
  • Memory: 16GB DDR5 4800MHz
  • Storage: 512GB SSD
  • Graphics: NVIDIA GeForce RTX 5050 8GB
  • Camera: 720p HD
  • Battery: 60Wh
  • Operating System: Windows 11
  • Colour: Luna Grey
  • Warranty: 2 Years

Recommendations

Ideal for gamers and power users who want a reliable laptop with modern specs. The REPACK condition offers great value.

Specifications
AC adapter power
135 W
Anti-glare screen
Yes
Audio system
Nahimic Audio
Battery capacity
60 Wh
Bluetooth version
5.2
Brand
Lenovo
Card reader integrated
No
Category
Laptops
Colour gamut
100%
Combo headphone/mic port
Yes
Depth
255.6 mm
Discrete graphics card model
NVIDIA GeForce RTX 5050
Display brightness
300 cd/m²
Display resolution
1920 x 1080 pixels
EAN
199274454197
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Fingerprint reader
No
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
HD type
Full HD
HDMI ports quantity
1
HDMI version
2.1
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
English
M.2 SSD size
2242 (22 x 42 mm)
Maximum internal memory
16 GB
Maximum refresh rate
144 Hz
Memory clock speed
4800 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2
Mobile network connection
No
Model
LOQ 15ARP11
MPN
83VA000TPB
Native aspect ratio
16:9
Number of built-in speakers
2
NVMe
Yes
Operating system installed
Windows 11 Home
Panel type
IPS
Privacy camera
Yes
Processor cores
8
Processor family
AMD Ryzen 7
Processor frequency
3.2 GHz
Processor model
170
Processor threads
16
Product colour
Luna Grey
RGB colour space
sRGB
Speaker power
2 W
SSD form factor
M.2
SSD interface
PCI Express 4.0
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
Weight
3.46 kg
Width
361.26 mm
Windows operating systems supported
Windows 11
WWAN
Not installed
Price history over the last 6 months
Lenovo LOQ 15ARP11 Ryzen 7 170 15.6 inch FHD 144Hz 300nits AG 16GB DDR5 4800 SSD512 RTX5050 8GB Cam720p 60Wh Win11 Luna Grey (REPACK) 2Y
Current
R17,622
Lowest
R16,995
Highest
R18,548
Change 24H
+R558   +3%
Week
+R558   +3%
Month
-R39   0%

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