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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
Need help? DistriNode AI can handle any task on our site.
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Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
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R21,653
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Stock 2 Code 1447748 Brand LENOVO Model 83JG000RGE Warranty 2 Years

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Estimated delivery Friday, October 2
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Lenovo LOQ 15AHP10, AMD Ryzen™ 5, 3.2 GHz, 39.6 cm (15.6"), 1920 x 1080 pixels, 16 GB, 512 GB

Lenovo LOQ 15AHP10. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 5, Processor model: 220, Processor frequency: 3.2 GHz. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: AMD Radeon 740M. Operating system installed: Windows 11 Home. Product colour: Grey

Key Highlights
  • AMD Ryzen 5 220 (6C/12T, 3.2/4.9GHz, 6MB L2/16MB L3)
  • 15.6" FHD (1920x1080) IPS 300nits 100% sRGB 144Hz G-SYNC
  • 1x 16GB SO-DIMM DDR5-5600
  • 512GB SSD M.2 2242 PCIe 4.0x4 NVMe
  • NVIDIA GeForce RTX 5050 8GB GDDR7, Boost Clock 2662MHz, TGP 100W, 440 AI TOPS
  • Windows 11 Home
  • Laptop Clamshell Grey
  • AMD Ryzen™ 5 220 3.2 GHz Processor cores: 6
  • 39.6 cm (15.6") Full HD 1920 x 1080 pixels IPS LED backlight 16:9
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 512 GB SSD
  • NVIDIA® GeForce RTX™ 5050 8 GB AMD Radeon 740M
  • Wi-Fi 6 (802.11ax) Ethernet LAN 100,1000 Mbit/s Bluetooth 5.3
  • 60 Wh 170 W
  • Windows 11 Home 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
170 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3287
Battery capacity
60 Wh
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Card reader integrated
No
Certification
RoHS
Colour gamut
100%
Colour name
Luna Grey
Combo headphone/mic port
Yes
Depth
258.7 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5050
Discrete graphics memory type
GDDR7
Display brightness
300 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
Fingerprint reader
No
Form factor
Clamshell
Front camera resolution (numeric)
5 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
2.1
Height (front)
2.19 cm
Height (rear)
2.39 cm
Housing material
Acrylonitrile butadiene styrene (ABS), Polycarbonate (PC)
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
White
Keyboard language
German
L2 cache
6 MB
L3 cache
16 MB
LED backlight
Yes
Maximum internal memory
32 GB
Maximum refresh rate
144 Hz
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Motherboard chipset
AMD SoC
Native aspect ratio
16:9
Neural processor unit (NPU)
No
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 740M
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor boost frequency
4.9 GHz
Processor cache type
L2 & L3
Processor cores
6
Processor family
AMD Ryzen 5
Processor frequency
3.2 GHz
Processor generation
AMD Ryzen 200 Series
Processor manufacturer
AMD
Processor model
220
Processor threads
12
Product colour
Grey
Product type
Laptop
RGB colour space
sRGB
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
Weight
2.4 kg
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
359.9 mm
WWAN
Not installed

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Price history over the last 6 months
Lenovo LOQ 15AHP10 AMD Ryzen™ 5 220 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 512 GB SSD NVIDIA® GeForce RTX™ 5050 Wi-Fi 6 (802.11ax) Windows 11 Home German Grey
Current
R21,653
Lowest
R17,263
Highest
R22,377
Change 24H
+R85   +0%
Week
+R4,390   +25%
Month
+R167   +1%

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