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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey

Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
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R16,822
+R67 Reward
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC, AMD Ryzen™ AI 7, 2 GHz, 35.6 cm (14"), 1920 x 1200 pixels, 24 GB, 1 TB Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ AI 7, Processor model: 350, Processor frequency: 2 GHz. Display dia... Read More
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Stock 3 Code 1731449 Brand LENOVO Model 83HX00ARGE Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC, AMD Ryzen™ AI 7, 2 GHz, 35.6 cm (14"), 1920 x 1200 pixels, 24 GB, 1 TB

Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ AI 7, Processor model: 350, Processor frequency: 2 GHz. Display diagonal: 35.6 cm (14"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels. Internal memory: 24 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: AMD Radeon 860M. Operating system installed: Windows 11 Home. Product colour: Grey

Key Highlights
  • Laptop Clamshell Grey
  • AMD Ryzen™ AI 7 350 2 GHz Processor cores: 8
  • 35.6 cm (14") WUXGA 1920 x 1200 pixels OLED LED backlight Gloss 16:10
  • 24 GB DDR5-SDRAM 5600 MHz 1 x 24 GB
  • 1 TB SSD
  • AMD Radeon 860M
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • 60 Wh 65 W
  • Windows 11 Home
Specifications
AC adapter included
Yes
AC adapter power
65 W
Antenna type
2x2
Battery capacity
60 Wh
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Card reader integrated
Yes
Certification
ENERGY STAR,EPEAT Gold,RoHS
Colour gamut
100%
Colour name
Luna Grey
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Copilot key
Yes
Copilot+ PC
Yes
Depth
222 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
400 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Display surface
Gloss
Ethernet LAN
No
Fingerprint reader
No
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height
16.9 mm
Housing material
Aluminium
Infrared (IR) camera
Yes
Internal memory
24 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Maximum internal memory
32 GB
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 24 GB
Memory slots
2x SO-DIMM
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
AMD SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
50 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 860M
Operating system installed
Windows 11 Home
Operating system language
German
Optical drive type
No
Panel type
OLED
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
28 W
Processor boost frequency
5 GHz
Processor cache
16 MB
Processor cache type
L3
Processor cores
8
Processor family
AMD Ryzen™ AI 7
Processor frequency
2 GHz
Processor generation
AMD Ryzen AI 300 Series
Processor manufacturer
AMD
Processor model
350
Processor threads
16
Product colour
Grey
Product type
Laptop
RGB colour space
DCI-P3
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
66 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Type-C charging port
Yes
Weight
1.39 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
313.4 mm
Windows Hello
Yes

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Price history over the last 6 months
Lenovo IdeaPad Slim 5 14AKP10 Copilot+ PC AMD Ryzen™ AI 7 350 Laptop 35.6 cm (14 inch) WUXGA 24 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Current
R16,822
Lowest
R16,674
Highest
R19,448
Change 24H
+R17   +0%
Week
-R1,789   -10%
Month
-R1,781   -10%

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