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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey

Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
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R13,083
+R51 Reward
Lenovo IdeaPad Slim 3 16IRH10, Intel® Core™ i5, 40.6 cm (16"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Home Lenovo IdeaPad Slim 3 16IRH10. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-13420H. Display diagonal: 40.6 cm (16"), HD type: WUX... Read More
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Stock 3 Code 1733066 Brand LENOVO Model 83K2004YGE Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Lenovo IdeaPad Slim 3 16IRH10, Intel® Core™ i5, 40.6 cm (16"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Home

Lenovo IdeaPad Slim 3 16IRH10. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-13420H. Display diagonal: 40.6 cm (16"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Operating system installed: Windows 11 Home. Product colour: Grey. Weight: 1.68 kg

Key Highlights
  • Intel Core i5-13420H, 8C (4P + 4E)/12T, P-core 2.1/4.6GHz, E-core 1.5/3.4GHz, 12MB
  • 16" WUXGA (1920x1200) IPS 300nits 45% NTSC 60Hz
  • 8GB DDR5-4800 + 8GB SO-DIMM DDR5-4800
  • 512GB SSD M.2 2242 PCIe 4.0x4 NVMe
  • Intel UHD Graphics
  • Windows 11 Home
  • Laptop Clamshell Grey
  • Intel® Core™ i5 i5-13420H Processor cores: 8
  • 40.6 cm (16") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 16 GB DDR5-SDRAM 4800 MHz 1 x 8 GB
  • 512 GB SSD
  • Intel® UHD Graphics
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • 50 Wh 65 W
  • Windows 11 Home 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Battery capacity
50 Wh
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Card reader integrated
Yes
Certification
ENERGY STAR,EPEAT Gold,RoHS
Colour gamut
45%
Colour name
Luna Grey
Combo headphone/mic port
Yes
Compatible memory cards
SD
Depth
251 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.4 GHz
Ethernet LAN
No
Fingerprint reader
No
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.79 cm
Height (rear)
1.89 cm
Housing material
Acrylonitrile butadiene styrene (ABS), Polycarbonate (PC)
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
No
Keyboard language
German
LED backlight
Yes
Maximum internal memory
24 GB
Maximum refresh rate
60 Hz
Maximum turbo power
95 W
Memory clock speed
4800 MHz
Memory form factor
On-board + SO-DIMM
Memory layout (slots x size)
1 x 8 GB
Memory slots
1x SO-DIMM
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
No
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Performance cores
4
Performance-core Max Turbo Frequency
4.6 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
45 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core i5
Processor generation
13th gen Intel Core i5
Processor manufacturer
Intel
Processor model
i5-13420H
Processor threads
12
Product colour
Grey
Product type
Laptop
RGB colour space
NTSC
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
Weight
1.68 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
360 mm
Windows Hello
Yes
WWAN
Not installed

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Price history over the last 6 months
Lenovo IdeaPad Slim 3 16IRH10 Intel® Core™ i5 i5-13420H Laptop 40.6 cm (16 inch) WUXGA 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Current
R13,083
Lowest
R11,948
Highest
R13,508
Change 24H
+R63   +0%
Week
+R174   +1%
Month
+R1,093   +9%

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