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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey

Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
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R14,011
+R55 Reward
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC, AMD Ryzen™ AI 5, 2 GHz, 35.6 cm (14"), 1920 x 1200 pixels, 16 GB, 512 GB Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC. Product type: Hybrid (2-in-1), Form factor: Convertible (Folder). Processor family: AMD Ryzen™ AI 5, Processor model: 340, Processor fre... Read More
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Stock 5 Code 1448006 Brand LENOVO Model 83KT004QGE Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC, AMD Ryzen™ AI 5, 2 GHz, 35.6 cm (14"), 1920 x 1200 pixels, 16 GB, 512 GB

Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC. Product type: Hybrid (2-in-1), Form factor: Convertible (Folder). Processor family: AMD Ryzen™ AI 5, Processor model: 340, Processor frequency: 2 GHz. Display diagonal: 35.6 cm (14"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels, Touchscreen. Internal memory: 16 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. Operating system installed: Windows 11 Home. Product colour: Grey

Key Highlights
  • Hybrid (2-in-1) Convertible (Folder) Grey
  • AMD Ryzen™ AI 5 340 2 GHz Processor cores: 6
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight Gloss 16:10
  • 16 GB LPDDR5x-SDRAM 7500 MHz
  • 512 GB SSD
  • AMD Radeon 840M
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • 57 Wh 65 W
  • Windows 11 Home 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Audio chip
Realtek ALC3287
Battery capacity
57 Wh
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Card reader integrated
Yes
Certification
ENERGY STAR,EPEAT Gold,RoHS
Colour gamut
45%
Colour name
Luna Grey
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Copilot key
Yes
Copilot+ PC
Yes
Depth
227 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Display surface
Gloss
Ethernet LAN
No
Fingerprint reader
No
Form factor
Convertible (Folder)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
1.4b
Height
17.5 mm
Housing material
Acrylonitrile butadiene styrene (ABS), Aluminium, Glass fibre, Polycarbonate (PC)
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Memory clock speed
7500 MHz
Memory form factor
On-board
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
AMD SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
50 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 840M
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
28 W
Processor boost frequency
4.8 GHz
Processor cache
16 MB
Processor cache type
L3
Processor cores
6
Processor family
AMD Ryzen™ AI 5
Processor frequency
2 GHz
Processor generation
AMD Ryzen AI 300 Series
Processor manufacturer
AMD
Processor model
340
Processor threads
12
Product colour
Grey
Product type
Hybrid (2-in-1)
RGB colour space
NTSC
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
59 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Type-C charging port
Yes
Weight
1.6 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
313 mm
Windows Hello
Yes
WWAN
Not installed

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Price history over the last 6 months
Lenovo IdeaPad 5 2-in-1 14AKP10 Copilot+ PC AMD Ryzen™ AI 5 340 Hybrid (2-in-1) 35.6 cm (14 inch) Touchscreen WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Home German Grey
Current
R14,011
Lowest
R13,853
Highest
R16,495
Change 24H
+R23   +0%
Week
-R1,679   -11%
Month
+R120   +1%

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