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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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LED Neon Flex Connector EUROLITE 50499720 for RGB LED neon flex strips

LED Neon Flex Connector EUROLITE 50499720 for RGB LED neon flex strips
LED Neon Flex Connector EUROLITE 50499720 for RGB LED neon flex strips
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R624
Connector for LED Neon Flex by EUROLITE designed specifically for RGB LED neon flex strips. This connector provides a reliable electrical and mechanical link between RGB neon flex segments, allowing installers to join or extend runs while maintaining correct power and signal continuity. Intended for... Read More
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Stock Out Of StockNo Stock Code 2218481 Brand EUROLITE Model 50499720 Warranty 2 Years

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Connector for LED Neon Flex by EUROLITE designed specifically for RGB LED neon flex strips. This connector provides a reliable electrical and mechanical link between RGB neon flex segments, allowing installers to join or extend runs while maintaining correct power and signal continuity. Intended for indoor decorative and architectural lighting installations, the connector supports neat, low-profile connections where flexibility and appearance are important.

Advantages

The EUROLITE connector offers straightforward integration with RGB LED neon flex strips, ensuring stable transmission of power and control signals. Its compact form minimizes visual impact in installations and reduces the need for cutting and soldering. The connector simplifies maintenance and replacement of damaged segments without compromising the rest of the lighting run.

Suitable for

Key specifications

How to use

Ensure both neon flex ends are cut cleanly and the strip is powered off before connecting. Insert each RGB neon flex end into the connector following the polarity and color-channel alignment of the strip. Secure the connection according to the connector's clamping or locking mechanism to maintain reliable contact. After installation, restore power and verify that all color channels respond correctly through the LED controller or driver.

Recommendations

Use the connector only with compatible RGB LED neon flex strips and with the power removed during installation. Avoid exposing the connection to moisture or direct contact with water; for outdoor or wet-location projects, choose connectors and sealing methods rated for those conditions. Verify channel alignment before finalizing the installation to prevent color shift or signal interruption.

Key Highlights
  • Joining two RGB LED neon flex strips to extend lighting length
  • Replacing a damaged segment in an indoor neon flex installation
  • Creating clean, continuous runs in decorative and architectural lighting
  • Temporary or permanent indoor installations where concealed connections are required
  • Compatibility: for RGB LED neon flex strips
  • Contact type: multi-conductor connection for power and RGB signal lines
  • Installation environment: indoor use
  • Mechanical design: low-profile connector for minimal visual intrusion
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