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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Le Creuset Gourmet Casserole Dish Heart Shaped 20 cm Red

Le Creuset Gourmet Casserole Dish Heart Shaped 20 cm Red
Le Creuset Gourmet Casserole Dish Heart Shaped 20 cm Red
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R3,290
Discover the Le Creuset Gourmet Casserole Dish in a charming heart shape, crafted from premium enameled cast iron. This 20 cm dish is perfect for preparing and serving delicious meals with style. The vibrant Cerise (Red) exterior adds a pop of color to your kitchen, while the sand-colored enamel int... Read More
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Stock Out Of StockNo Stock Code 2871830 Brand LE CREUSET Model 21402200602455 Warranty 2 Years

Shipping & Returns

Discover the Le Creuset Gourmet Casserole Dish in a charming heart shape, crafted from premium enameled cast iron. This 20 cm dish is perfect for preparing and serving delicious meals with style. The vibrant Cerise (Red) exterior adds a pop of color to your kitchen, while the sand-colored enamel interior ensures even heat distribution and easy cleaning. Ideal for slow cooking, braising, baking, and roasting, this versatile casserole dish is a must-have for any home cook.

Advantages

Superior heat retention and distribution for perfectly cooked dishes. Chip-resistant enamel exterior and interior resist staining and are easy to clean. The tight-fitting lid locks in moisture and flavor, making every meal tender and delicious. Suitable for all hob types including induction, and oven safe up to 260°C. Backed by a lifetime limited warranty for lasting quality.

Suitable for

  • Home cooks and professional chefs who appreciate high-quality cookware
  • Preparing casseroles, stews, roasts, bread, and desserts
  • Gifting for weddings, housewarmings, or special occasions
  • Everyday cooking and elegant table presentation

Key specifications

  • Product Type: Casserole Dish / Cocotte
  • Material: Enameled Cast Iron
  • Shape: Heart
  • Diameter/Width: 20 cm
  • Capacity: 1.9 Liters
  • Color: Cerise (Red)
  • Heat Source Compatibility: Induction, Gas, Electric, Ceramic, Oven, Grill
  • Oven Safe Temperature: Up to 260°C (500°F)
  • Lid Material: Enameled Cast Iron
  • Handle Material: Integrated Cast Iron
  • Interior Coating: Sand-colored Enamel
  • Exterior Coating: Glossy Enamel
  • Dishwasher Safe: Yes (Hand wash recommended)
  • Freezer Safe: Yes
  • PFOA/PTFE Free: Yes
  • Country of Origin: France
  • Warranty: Lifetime Limited Warranty

Recommendations

To preserve the beauty and performance of your Le Creuset casserole dish, hand wash with mild detergent and avoid using metal utensils. This heart-shaped dish makes a delightful gift for Valentine's Day, anniversaries, or any celebration of love.

Specifications
AC input frequency
0 Hz
AC input voltage
0 V
Brand
Le Creuset
Category
Casserole Dish
Compliance certificates
Lifetime Limited Warranty
Cord length
0 m
Country of origin
France
Current
0 A
Depth
20 cm
EAN
24147341406
Handle colour
Red
Handle material
Cast Iron
Height
12 cm
Housing material
Enameled Cast Iron
Model
21402200602455
MPN
21402200602455
Noise level
0 dB
Package depth
25 cm
Package height
15 cm
Package weight
3.8 kg
Package width
25 cm
Power
0 W
Product colour
Red
Weight
3.5 kg
Width
20 cm
Price history over the last 6 months
Le Creuset Gourmet Casserole Dish Heart Shaped 20 cm Red
Current
R3,290
Lowest
R3,093
Highest
R3,290
Change 24H
+R197   +6%
Week
—   
Month
—   

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