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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay on delivery – no extra fees
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Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen

Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
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R35,787
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen The Microsoft Surface Laptop 7 (Copilot+ PC for Business, 7th Edition) is built for advanced AI experiences, delivering powerful performance and exceptional battery life for demanding workloads. It features a 13.8-inch touc... Read More
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Stock 2 Code 1245153 Brand MICROSOFT Model ZGZ-00046 Warranty 2 Years

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Estimated delivery Friday, October 23
You will be kept updated through our detailed tracking system
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Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen

The Microsoft Surface Laptop 7 (Copilot+ PC for Business, 7th Edition) is built for advanced AI experiences, delivering powerful performance and exceptional battery life for demanding workloads. It features a 13.8-inch touchscreen at 2304 x 1536 (201 ppi) running at up to 120 Hz. Specifications: Qualcomm Snapdragon X Elite X1E-80-100 processor up to 4 GHz with 42 MB cache; 16 GB LPDDR5X memory; 512 GB SSD; Qualcomm Adreno graphics; Windows 11 Pro; backlit keyboard; integrated webcam; Wi-Fi 802.11a/b/g/n/ac/ax/be and Bluetooth 5.4; up to 20 hours battery; ambient light sensor; dockable; TPM 2.0 security chip with Microsoft Pluton. Colour: black. Dimensions: 30.1 x 22 x 1.75 cm; weight 1.34 kg. ENERGY STAR qualified, with a 1-year limited manufacturer warranty. Ideal for business professionals and creative specialists who need a reliable device for AI and other demanding applications. Setup: start the laptop and follow the on-screen Windows 11 Pro setup to configure accounts, network and privacy preferences; use the touchscreen for direct interaction, connect peripherals via Bluetooth or the available ports, and keep Windows and drivers updated to get the best from the AI features and integrated NPU.

Specifications

  • Depth: 301 mm
  • Height: 17.5 mm
  • Internal memory: 16 GB
  • Internal memory type: LPDDR5x-SDRAM
  • Product colour: Black
  • Weight: 1.34 kg
  • Width: 220 mm
  • Housing material: Aluminium
  • HDMI ports quantity: 0
  • Form factor: Clamshell
  • USB 2.0 ports quantity: 0
  • Wi-Fi standards: Wi-Fi 6E (802.11ax), Wi-Fi 5 (802.11ac), Wi-Fi 4 (802.11n), 802.11g, 802.11b, 802.11a, Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
  • Market positioning: Business
  • Display diagonal: 13.8 "
  • Introduction year: 2024
  • Maximum internal memory: 16 GB
  • Colour name: Black
  • Bluetooth: Yes
  • Processor family: Qualcomm Snapdragon
  • Display resolution: 2304 x 1536

Genuine Microsoft product — MPN: ZGZ-00046 · EAN: 196388281800.

Key Highlights
  • Remote and hybrid work with high-quality video conferencing
  • Office productivity and multitasking with 16 GB RAM
  • Students and professionals needing a portable touchscreen laptop
  • AI-assisted tasks and applications that benefit from on-device NPU acceleration
  • Display diagonal: 13.8" (2304 x 1536) touchscreen
  • Processor family: Qualcomm Snapdragon (Snapdragon X Elite/Plus class)
  • Internal memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Qualcomm Adreno GPU (on-board)
  • Operating system: Windows 11 Pro
  • Weight: 1.34 kg
  • Colour: Black
Specifications
AC adapter power
39 W
Ambient light sensor
Yes
Audio system
Dolby Audio
Battery capacity
54 Wh
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Brand
Microsoft
Browsing time (Wi-Fi)
13 h
Built-in microphone
Yes
Charging port type
Surface Connect
Colour name
Black
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1400:1
Copilot key
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HDMI ports quantity
0
Headphone outputs
1
Height
17.5 mm
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2024
LED backlight
Yes
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Qualcomm Hexagon
NPU performance up to
45 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Qualcomm
On-board graphics card
Yes
On-board graphics card family
Qualcomm Adreno
On-board graphics card model
Qualcomm Adreno GPU
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor cores
12
Processor family
Qualcomm Snapdragon
Processor generation
Snapdragon X Elite (X1E)
Processor manufacturer
Qualcomm
Product colour
Black
Product type
Laptop
RGB colour space
sRGB
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.34 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax), Wi-Fi 5 (802.11ac), Wi-Fi 4 (802.11n), 802.11g, 802.11b, 802.11a, Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Qualcomm Snapdragon 16GB 512GB Touchscreen
Current
R35,787
Lowest
R35,451
Highest
R40,724
Change 24H
-R3,070   -8%
Week
-R3,070   -8%
Month
-R3,070   -8%

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