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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro

Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
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R36,061
+R146 Reward
The Microsoft Surface Laptop 7 for Business is a compact clamshell laptop designed for professional users who need AI-enabled performance in a lightweight form. The 13.8" touchscreen with 2304 x 1536 resolution, Intel Core Ultra 5 236V processor and 16 GB LPDDR5x memory support multitasking, while a... Read More
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Stock 5 Code 110901 Brand MICROSOFT Model EP2-20959 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The Microsoft Surface Laptop 7 for Business is a compact clamshell laptop designed for professional users who need AI-enabled performance in a lightweight form. The 13.8" touchscreen with 2304 x 1536 resolution, Intel Core Ultra 5 236V processor and 16 GB LPDDR5x memory support multitasking, while a 512 GB SSD and Intel Arc Graphics 130V provide storage and graphics capability. Weighing 1.35 kg and running Windows 11 Pro, this Surface Laptop balances portability and business-oriented features.

Advantages

Surface Laptop 7 for Business combines an elegant Platinum chassis with a high-resolution 13.8" touchscreen and modern Intel Core Ultra 5 processing to deliver responsive performance for office applications, collaboration and light creative workloads. The 16 GB of LPDDR5x memory and 512 GB SSD enable smooth multitasking and fast data access, while Intel Arc Graphics 130V supports enhanced visual tasks. Windows 11 Pro adds business-focused security and management capabilities.

Suitable for

  • Office productivity and document editing
  • Video conferencing and online collaboration
  • Multitasking with multiple applications and browser tabs
  • Light photo and video editing
  • Mobile professionals who need a lightweight, secure laptop

Key specifications

  • Display: 13.8" touchscreen, 2304 x 1536 resolution
  • Processor: Intel Core Ultra 5 236V (Series 2)
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 130V
  • Operating system: Windows 11 Pro
  • Weight: 1.35 kg
  • Colour: Platinum
  • MPN: EP2-20959 · EAN: 0196388452880

How to use

Power on the Surface Laptop and complete the Windows 11 Pro setup using your Microsoft account or organizational credentials. Connect to Wi‑Fi and install required business applications from Microsoft Store or enterprise installers. Use the touchscreen for direct input and gestures; pair peripherals such as external monitors, mice or keyboards via available ports or Bluetooth for extended productivity. Keep the system updated through Windows Update to maintain security and performance.

Recommendations

For optimal performance in business scenarios, keep at least 10% free storage on the SSD, enable Windows Update and device encryption, and use a wired or stable Wi‑Fi connection for large file transfers and video meetings.
Key Highlights
  • Office productivity and document editing
  • Video conferencing and online collaboration
  • Multitasking with multiple applications and browser tabs
  • Light photo and video editing
  • Mobile professionals who need a lightweight, secure laptop
  • Display: 13.8" touchscreen, 2304 x 1536 resolution
  • Processor: Intel Core Ultra 5 236V (Series 2)
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 130V
  • Operating system: Windows 11 Pro
  • Weight: 1.35 kg
  • Colour: Platinum
  • MPN: EP2-20959 · EAN: 0196388452880
Specifications
AC adapter included
Yes
AC adapter power
39 W
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Efficient-core base frequency
2.1 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
HDMI ports quantity
0
Height
17.5 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
236V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.35 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes

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Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 for Business 13.8 inch Intel Core Ultra 5 16GB RAM 512GB SSD Intel Arc Graphics Windows 11 Pro
Current
R36,061
Lowest
R34,077
Highest
R39,733
Change 24H
+R162   +0%
Week
+R131   +0%
Month
+R1,352   +4%

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