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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro

Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
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R37,924
+R154 Reward
Surface Laptop for Business, Copilot+ PC, available in 13.8- and 15-inch sizes with Intel processors, is the 7th edition designed specifically for business. It features Intel Core Ultra (Series 2) processors, optional 5G connectivity, and AI-enhanced capabilities through Copilot+ PC features. The de... Read More
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Stock 18 Code 1179859 Brand MICROSOFT Model EP2-36319 Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Surface Laptop for Business, Copilot+ PC, available in 13.8- and 15-inch sizes with Intel processors, is the 7th edition designed specifically for business. It features Intel Core Ultra (Series 2) processors, optional 5G connectivity, and AI-enhanced capabilities through Copilot+ PC features. The device offers high performance for demanding workloads, up to 22 hours of battery life, and a PixelSense Flow touchscreen with thin bezels and a 3:2 aspect ratio.

Advantages

Equipped with Intel Core Ultra Series 2 processors and the Intel AI Boost NPU, the laptop provides enhanced AI processing and reliable computing power. Optional 5G connectivity supports mobile productivity. A long battery life of up to 22 hours supports extended workdays. The PixelSense Flow touchscreen delivers clear visuals and a larger workspace with a 3:2 display ratio.

Key specifications

  • Processor: Intel Core Ultra (Series 2)
  • AI accelerator: Intel AI Boost NPU up to 48 TOPS
  • Display: PixelSense Flow touchscreen, 3:2 aspect ratio, thin bezels
  • Screen sizes: 13.8-inch and 15-inch options
  • Connectivity: Optional 5G
  • Battery life: Up to 22 hours
  • Edition: Surface Laptop for Business, 7th Edition, Copilot+ PC

How to use

Start the Surface Laptop by pressing the power button and sign in with your business account. Use the PixelSense Flow touchscreen or touchpad to navigate the interface and run business applications. Connect to mobile networks if using the optional 5G module, and enable AI features through the Copilot+ PC settings to take advantage of enhanced processing and AI-assisted workflows. Charge the device with the supplied power adapter to maintain optimal battery life.

Recommendations

Choose the screen size that fits your workflow: the 13.8-inch model for greater portability or the 15-inch model for a larger viewing area. Keep firmware and drivers up to date to ensure best performance and AI feature support.
Key Highlights
  • Processor: Intel Core Ultra (Series 2)
  • AI accelerator: Intel AI Boost NPU up to 48 TOPS
  • Display: PixelSense Flow touchscreen, 3:2 aspect ratio, thin bezels
  • Screen sizes: 13.8-inch and 15-inch options
  • Connectivity: Optional 5G
  • Battery life: Up to 22 hours
  • Edition: Surface Laptop for Business, 7th Edition, Copilot+ PC
Specifications
3G standards
WCDMA
4G standard
LTE
AC adapter included
Yes
AC adapter power
39 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Display technology marketing name
PixelSense Flow
Efficient-core base frequency
2.1 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
53 TOPs
HDMI ports quantity
0
Height
17.8 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
Yes
Mobile network generation
5G
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
236V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
256 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
97 TOPs
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.39 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
Windows Studio effects support
Yes
Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Current
R37,924
Lowest
R32,054
Highest
R44,456
Change 24H
-R91   0%
Week
+R28   +0%
Month
-R5,829   -13%

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