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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro

Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
0 reviews • Write a review
R32,669
The Microsoft Surface Laptop 7 (15") is a business-class laptop that combines a 15-inch touchscreen with Intel Core Ultra 5 (Series 2) processing and Intel Arc graphics. It features a 2496 x 1664 resolution display, 16 GB LPDDR5x memory and a 512 GB SSD, runs Windows 11 Pro and weighs 1.66 kg. The d... Read More
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Stock Out Of StockNo Stock Code 2569608 Brand MICROSOFT Model EP2-22656 Warranty 2 Years

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The Microsoft Surface Laptop 7 (15") is a business-class laptop that combines a 15-inch touchscreen with Intel Core Ultra 5 (Series 2) processing and Intel Arc graphics. It features a 2496 x 1664 resolution display, 16 GB LPDDR5x memory and a 512 GB SSD, runs Windows 11 Pro and weighs 1.66 kg. The design and components are intended to deliver AI-enabled performance for collaboration, creativity and general productivity in professional environments.

Advantages

The Surface Laptop 7 offers AI-capable performance thanks to the Intel Core Ultra 5 processor and integrated Intel Arc graphics, while the high-resolution 15" touchscreen supports detailed visuals and touch interaction. With 16 GB of LPDDR5x memory and a 512 GB SSD, the device provides responsive multitasking and fast storage access. The Windows 11 Pro operating system and business-oriented features make it suitable for corporate deployment and secure workflows.

Suitable for

  • Office productivity and business applications
  • Remote collaboration and video conferencing
  • Content creation and light multimedia editing
  • Students and professionals needing a portable 15" laptop

Key specifications

  • Display: 15" touchscreen, 2496 x 1664 resolution
  • Processor: Intel Core Ultra 5 (model 236V)
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Intel Arc integrated graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.66 kg
  • Colour: Black
  • MPN: EP2-22656, EAN: 0196388469017

How to use

Power on the Surface Laptop 7 and complete the Windows 11 Pro setup to configure user accounts and network settings. Use the touchscreen for direct interaction or connect an external mouse and keyboard for traditional input. Install required business applications from Microsoft Store or enterprise deployment tools. For video calls and collaboration, use the built-in camera and microphone with conferencing software.

Recommendations

For optimal performance in AI-enabled tasks and multitasking, keep Windows and drivers up to date, use the built-in power profile suited for performance when needed, and store critical data on the internal SSD or a secure cloud service. When transporting the device, use a padded laptop bag to protect the 15" touchscreen display.
Key Highlights
  • Office productivity and business applications
  • Remote collaboration and video conferencing
  • Content creation and light multimedia editing
  • Students and professionals needing a portable 15" laptop
  • Display: 15" touchscreen, 2496 x 1664 resolution
  • Processor: Intel Core Ultra 5 (model 236V)
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD
  • Graphics: Intel Arc integrated graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.66 kg
  • Colour: Black
  • MPN: EP2-22656, EAN: 0196388469017
Specifications
AC adapter included
Yes
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Brand
Microsoft
Browsing time (Wi-Fi)
14 h
Built-in microphone
Yes
Card reader integrated
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash), MicroSDHC, MicroSDXC
Continuous video playback time
22 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
239 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
15 "
Display glass type
Gorilla Glass
Display resolution
2496 x 1664
Efficient-core base frequency
2.1 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
53 TOPs
HDMI ports quantity
0
Height
18.26 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
Keyboard layout
QWERTY
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
236V
Processor threads
8
Product colour
Black
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
97 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.66 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
329 mm
Windows Hello
Yes
Windows Studio effects support
Yes

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Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 15 inch Intel Core Ultra 5 16GB 512GB Intel Arc Windows 11 Pro
Current
R32,669
Lowest
R32,669
Highest
R37,155
Change 24H
-R75   0%
Week
-R1,245   -4%
Month
—   

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