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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro

Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
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R78,295
+R317 Reward
The DELL Pro Max 18 Plus MB18250 is a mobile workstation built for professional workflows that require high compute and graphics performance in a portable chassis. It integrates an 18" Quad HD+ display with 2560 x 1600 resolution, an Intel Core Ultra 9 (285HX) processor, 32 GB of DDR5 memory and a 1... Read More
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Stock 6 Code 121156 Brand DELL Model 2MFCX Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The DELL Pro Max 18 Plus MB18250 is a mobile workstation built for professional workflows that require high compute and graphics performance in a portable chassis. It integrates an 18" Quad HD+ display with 2560 x 1600 resolution, an Intel Core Ultra 9 (285HX) processor, 32 GB of DDR5 memory and a 1 TB solid-state drive. A dedicated NVIDIA RTX PRO 3000 Blackwell GPU accelerates rendering, 3D modelling and hardware-accelerated video processing. The system runs Windows 11 Pro and is offered in a black finish with a balance of performance and mobility at a stated weight of 3.25 kg.

Advantages

This workstation combines a high-resolution 18" display with a high-end processor and professional-class graphics, enabling smooth handling of complex design, animation and engineering applications. The use of DDR5 memory and an NVMe SSD improves responsiveness for large projects and multitasking. Windows 11 Pro provides business-oriented security and management features useful in corporate and studio environments. The overall configuration is tuned to deliver stable performance under sustained workloads while remaining transportable for on-site or studio use.

Suitable for

  • Graphic design and digital illustration
  • Video editing, color grading and post-production
  • 3D modelling, CAD and rendering
  • Data analysis, scientific computing and simulation
  • Software development and compiling large codebases

Key specifications

  • Display: 18" diagonal, 2560 x 1600 (Quad HD+)
  • Processor: Intel Core Ultra 9 (285HX)
  • Memory: 32 GB DDR5
  • Storage: 1 TB solid-state drive (SSD)
  • Graphics: NVIDIA RTX PRO 3000 Blackwell (discrete)
  • Operating system: Windows 11 Pro
  • Weight: approximately 3.25 kg
  • Colour: Black

How to use

Set up the workstation on a stable surface and connect a power source before initiating heavy workloads to allow the cooling system to run at designed fan profiles. Use the included Windows 11 Pro environment to install required professional applications and drivers for the NVIDIA GPU from the official vendor to ensure optimal compatibility. For graphics-intensive tasks, configure power and graphics settings to prioritise performance, and save work frequently to the SSD. When moving between locations, power down or enable hibernate to protect in-memory work and avoid abrupt battery drain.

Recommendations

For sustained high-load tasks such as long renders or large dataset processing, place the workstation on a flat, well-ventilated surface and consider external cooling or docking solutions. Regularly update system firmware and GPU drivers, back up important project files to an external or cloud storage, and monitor thermal and power settings to balance performance and component longevity.

Key Highlights
  • Graphic design and digital illustration
  • Video editing, color grading and post-production
  • 3D modelling, CAD and rendering
  • Data analysis, scientific computing and simulation
  • Software development and compiling large codebases
  • Display: 18" diagonal, 2560 x 1600 (Quad HD+)
  • Processor: Intel Core Ultra 9 (285HX)
  • Memory: 32 GB DDR5
  • Storage: 1 TB solid-state drive (SSD)
  • Graphics: NVIDIA RTX PRO 3000 Blackwell (discrete)
  • Operating system: Windows 11 Pro
  • Weight: approximately 3.25 kg
  • Colour: Black
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
280 W
Accelerometer
Yes
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Ambient light sensor
Yes
Anti-glare screen
Yes
Audio chip
Cirrus Logic CS42L43
Battery capacity
96 Wh
Battery recharge time
3 h
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
11.7 V
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Noble
Carbon emissions, end-of-life (kg of CO2e)
7.866
Carbon emissions, energy usage (kg of CO2e)
37.26
Carbon emissions, logistics (kg of CO2e)
9.315
Carbon emissions, manufacturing (kg of CO2e)
152.559
Card reader integrated
Yes
Colour gamut
100%
Colour name
Magnetite
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
1000:1
Copilot key
Yes
Dell ControlVault
Yes
Depth
279.9 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
12 GB
Discrete graphics card model
NVIDIA RTX PRO 3000 Blackwell
Discrete graphics memory type
GDDR7
Display brightness
500 cd/m²
Display diagonal
45.7 cm (18")
Display resolution
2560 x 1600 pixels
Display response rise/fall
30 ms
Display technology marketing name
ComfortView Plus
Efficient cores
16
Efficient-core base frequency
2.1 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,1000,2500,100 Mbit/s
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
8.29 MP
GPU performance up to
8 TOPs
Hall sensor
Yes
HD type
Quad HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.79 cm
Height (rear)
1.96 cm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® Thunderbolt 5
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Maximum internal memory
64 GB
Maximum refresh rate
120 Hz
Maximum turbo power
160 W
Memory channels
Dual-channel
Memory data transfer rate
6400 MT/s
Memory form factor
CSoDIMM
Memory layout (slots x size)
2 x 16 GB
Memory slots
2
Mobile network connection
No
Native aspect ratio
16:10
Near Field Communication (NFC)
Yes
Neural processor unit (NPU)
Intel AI Boost
Non-ECC
Yes
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
13 TOPs
Number of battery cells
6
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
WVA
Performance cores
8
Performance-core base frequency
2.8 GHz
Performance-core Max Turbo Frequency
5.5 GHz
Pixel density
168 ppi
Pointing device
Touchpad
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
55 W
Processor boost frequency
5.5 GHz
Processor cache
36 MB
Processor cores
24
Processor family
Intel Core Ultra 9
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
285HX
Processor threads
24
Product colour
Black
Product type
Mobile workstation
RGB colour space
DCI-P3
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2.5 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
1
Thunderbolt 5 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon footprint (kg of CO2e)
207
Total processor performance up to
36 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (min)
90 W
Video capturing speed
30 fps
Weight
3.25 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5760 Mbit/s
Width
402 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE200
WWAN
Upgradable

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Price history over the last 6 months
Mobile workstation DELL Pro Max 18 Plus MB18250 18 inch Intel Core Ultra 9 32GB 1TB NVIDIA RTX PRO 3000 Windows 11 Pro
Current
R78,295
Lowest
R72,115
Highest
R83,188
Change 24H
+R811   +1%
Week
+R1,175   +2%
Month
+R5,550   +8%

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