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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro

Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
36 mo.
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
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R35,448
STUNNING SOPHISTICATION, PREMIUM PERFORMANCEA Class of Its OwnCrafted with precision, the all-new 14ʺ ThinkPad X9 Aura Edition laptop boasts a revolutionary design that blends aesthetics and functionality. An ultrathin aluminum frame exudes premium sophistication, yet it also delivers the durability... Read More
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Stock Out Of StockNo Stock Code 303474 Brand LENOVO Model 21QA002KMH Warranty 3 Years

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STUNNING SOPHISTICATION, PREMIUM PERFORMANCE
A Class of Its Own

Crafted with precision, the all-new 14ʺ ThinkPad X9 Aura Edition laptop boasts a revolutionary design that blends aesthetics and functionality. An ultrathin aluminum frame exudes premium sophistication, yet it also delivers the durability you expect from a ThinkPad. As a Copilot+ PC with Intel® processors providing a combined total of up to 100+ TOPs, AI performance keeps you productive all day.

TWO DEVICES, ONE VISION
Just Tap to Connect

Smart Share connects your smartphone to your laptop instantly via an AI virtual sensor. Just tap your Android™ or iOS device to your laptop — then drag and drop. Edit photos and share easily. Plus access and send text messages from your PC.

TECH SUPPORT 24/7
No IT? No Problem!

With Smart Care, you’ll enjoy convenient access to Lenovo’s online support tools and chatbot for real-time problem solving. Or upgrade to the enhanced Premier Support Plus service to unlock access to dedicated support connecting you via remote camera sharing, with one-click access to voice or chat with live elite Lenovo engineers 24/7 through your PC or smartphone.

THE ESSENTIAL DIGITAL ASSISTANT
Boost Productivity With a Copilot+ PC

Copilot+ integrates advanced AI capabilities to improve task management through real-time suggestions, automation of routine processes, and personalized insights. It learns your preferences to enhance efficiencies, seamlessly supporting everything from creating documents to drafting communications. With Copilot+ you’re sure to stay ahead in fast-paced work environments.

PORTS APLENTY
A Laptop With the Right Connections

The ThinkPad X9 14 Aura Edition laptop boasts a comprehensive suite of I/O ports, designed to meet the needs of business professionals on the go. Whether you’re transferring files, connecting to peripherals, or plugging in old-school headphones, enjoy seamless connections and superfast transfers with dual Thunderbolt™ 4, HDMI ports, and more.The ThinkPad X9 14 Aura Edition laptop boasts a comprehensive suite of I/O ports, designed to meet the needs of business professionals on the go. Whether you’re transferring files, connecting to peripherals, or plugging in old-school headphones, enjoy seamless connections and superfast transfers with dual Thunderbolt™ 4, HDMI ports, and more.

CREDIBILITY & COLLABORATION
Sustainability

Our goal is to provide smarter technology that builds a brighter, more sustainable future for our customers, communities, and the planet. That's why we pursue industry-leading labels and certifications that demonstrate our commitment to sustainability in product design. Together, we can build a smarter future for all.

How to use

Power on the laptop and complete the initial Windows 11 Pro setup. To use Smart Share, enable the laptop’s AI virtual sensor and tap an Android or iOS device to the laptop, then drag and drop files or access messages from the PC. Use the Thunderbolt 4 and HDMI ports to connect external displays or peripherals. For AI-assisted workflows, sign in to Copilot+ and allow the assistant to suggest task automation and personalized recommendations during document creation and communications.

Recommendations

For consistent performance on AI workloads, keep the system firmware and drivers up to date and use the recommended power profile for demanding tasks. Consider Premier Support Plus for priority technical assistance and remote camera support when needed.

Key Highlights
  • Windows 11 Pro 64-bit
  • Intel Core Ultra 7 258V (12MB Cache)
  • 35.6 cm (14") WUXGA 1920 x 1200 OLED
  • 32GB (8533MHz) LPDDR5x-SDRAM & 1000GB SSD
  • Laptop Clamshell Grey
  • Intel Core Ultra 7 258V Processor cores: 8
  • 35.6 cm (14") WUXGA 1920 x 1200 pixels OLED LED backlight 16:10
  • 32 GB LPDDR5x-SDRAM 8533 MHz
  • 1 TB SSD
  • Intel Arc Graphics 140V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 55 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Cirrus Logic CS42L43
Audio system
Dolby Atmos
Battery capacity
55 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.4
Brand
Lenovo
Built-in microphone
Yes
Bundled software
Intel Connectivity Performance Suite + Lenovo AI Now
Card reader integrated
No
Certification
ENERGY STAR 8.0 EPEAT Gold Registered ErP Lot 6/26 RoHS compliant TCO Certified 10.0 Intel Evo Platform Eyesafe Certified 2.0 MIL-STD-810H military test passed
Colour gamut
100%
Colour name
Grey
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
100000:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
212.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
400 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Ethernet LAN
No
Ethernet LAN (RJ-45) ports
0
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
GPU performance up to
64 TOPs
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height
17.2 mm
Height (front)
6.7 mm
Height (rear)
1.72 cm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR True Black 500, Dolby Vision
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
English
Keyboard layout
QWERTY
LED backlight
Yes
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
M.2 SSD size
2242 (22 x 42 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum shipping altitude
3048 m
Maximum turbo power
37 W
Memory channels
Dual-channel
Memory clock speed
8533 MHz
Memory form factor
On-board
Memory slots
0
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
47 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 140V
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
German, Dutch, English, French, Italian
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
OLED
Password protection
Yes
Password protection type
BIOS, Power on, SSD, Supervisor
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
258V
Processor threads
8
Product colour
Grey
Product type
Laptop
RGB colour space
DCI-P3
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
Spill-resistant keyboard
Yes
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
SSD memory type
TLC
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ENERGY STAR, EPEAT Gold, ErP, TCO
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
115 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.21 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
311.8 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201
WWAN
Not installed

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Price history over the last 6 months
Laptop Lenovo ThinkPad X9-14 Gen 1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Intel Arc Windows 11 Pro
Current
R35,448
Lowest
R34,882
Highest
R38,742
Change 24H
+R566   +2%
Week
+R319   +1%
Month
-R992   -3%

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