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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro

Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
36 mo.
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
R26,923
AUTOMATE SIMPLE TASKSElevate Your Workday With an AI PCThe ThinkPad L16 Gen 2 (16″ Intel) laptop is an AI PC, enabling a range of productivity-rich tasks. Enjoy enhanced video conferencing and collaboration tools, robust security, document automation including scanning and summarizing, and email man... Read More
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Stock Out Of StockNo Stock Code 2344353 Brand LENOVO Model 21SA003DPB Warranty 3 Years

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AUTOMATE SIMPLE TASKS
Elevate Your Workday With an AI PC
The ThinkPad L16 Gen 2 (16″ Intel) laptop is an AI PC, enabling a range of productivity-rich tasks. Enjoy enhanced video conferencing and collaboration tools, robust security, document automation including scanning and summarizing, and email management and scheduling. Plus, with speedy response times, it’s ideal for multitasking.

CONSTANT PROTECTION
Robust Security for You and Your Data
The ThinkPad L16 Gen 2 (16″ Intel) laptop features multilevel protection with ThinkShield security solutions. A discrete Trusted Platform Module (dTPM) encrypts your critical data. Biometrics provide secure login with an optional fingerprint reader and facial recognition with the optional infrared camera, and more!

THINKPAD TOUGH
Durability Your Business Can Count On
We test ThinkPad laptops against MIL-STD-810H standards for a balance of reliability and durability. Meeting or exceeding 12 standards, 26 procedures, and 200+ quality checks ensures these devices run in extreme conditions, including harsh variables like Arctic wilderness, desert dust storms, extreme temps, pressure, vibration, and more.

CREDIBILITY & COLLABORATION
Sustainability
Our goal is to provide smarter technology that builds a brighter, more sustainable future for our customers, communities, and the planet. That's why we pursue industry leading labels and certifications that demonstrate our commitment to sustainability in product design. Together, we can build a smarter future for all.

Lenovo ThinkPad L16 Gen 2 (Intel). Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 255U. Display diagonal: 40.6 cm (16"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Pro. Product colour: Black. Weight: 1.79 kg

How to use

Set up the ThinkPad L16 Gen 2 by following the on-screen Windows 11 Pro initial configuration. Connect to a power source to ensure optimal performance during first use and install any required corporate security or management software. Use the built-in camera and microphone for video calls, enable biometric options in Windows Sign-in settings if you have the optional fingerprint or infrared camera, and connect to your network drives or cloud services to access files and collaboration tools.

Recommendations

For sustained performance, keep the system firmware and drivers up to date, use power profiles appropriate to your workload, and store the device in a dry, moderate-temperature environment. Use provided security features such as dTPM and Windows security settings to protect sensitive data.

Key Highlights
  • Office productivity and multitasking
  • Remote collaboration and video conferencing
  • Document processing, scanning and summarization
  • Business users requiring enhanced security
  • Professionals who need a durable, portable laptop
  • Display: 16" WUXGA (1920 x 1200)
  • Processor: Intel Core Ultra 7 (255U)
  • Memory: 16 GB DDR5
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Graphics
  • Operating System: Windows 11 Pro
  • Weight: 1.79 kg
  • Colour: Black
  • MPN / EAN: 21SA003DPB / 199271601846
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Senary SN6147
Audio system
Dolby Atmos
Battery capacity
57 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ErP Lot 6/26 TCO Certified 10.0
Colour gamut
45%
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
1000:1
Copilot key
Yes
Depth
253.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
400 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.7 GHz
Efficient-core Max Turbo Frequency
4.2 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
5 MP
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.1 cm
Height (rear)
1.97 cm
Housing material
Acrylonitrile butadiene styrene (ABS), Polycarbonate (PC)
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
English
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
M.2 SSD size
2280 (22 x 80 mm)
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum shipping altitude
3048 m
Maximum turbo power
57 W
Memory channels
Single-channel
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system installed
Windows 11 Pro
Operating system language
German, Dutch, English, French, Italian
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on, Supervisor
Performance cores
2
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
5.2 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
255U
Processor threads
14
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2 W
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ENERGY STAR, EPEAT Gold
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.79 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
357.2 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211
WWAN
Upgradable

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Price history over the last 6 months
Laptop Lenovo ThinkPad L16 Gen 2 16 inch Intel Core Ultra 7 16GB 512GB Intel Graphics Windows 11 Pro
Current
R26,923
Lowest
R26,146
Highest
R26,923
Change 24H
+R683   +3%
Week
—   
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