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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro

Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
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R21,776
The Lenovo ThinkPad E14 Gen 7 21SX000UGE is a 14-inch business laptop. It has an Intel Core Ultra 5 225U processor (cores: 12, threads: 14, cache: 12 MB), 32 GB of DDR5 memory and a 512 GB SSD. Graphics are provided by the integrated Intel Graphics. Display: 14 inch, WUXGA (1920 x 1200), IPS, 60 Hz,... Read More
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Stock Out Of StockNo Stock Code 115969 Brand LENOVO Model 21SX000UGE Warranty 2 Years

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The Lenovo ThinkPad E14 Gen 7 21SX000UGE is a 14-inch business laptop. It has an Intel Core Ultra 5 225U processor (cores: 12, threads: 14, cache: 12 MB), 32 GB of DDR5 memory and a 512 GB SSD. Graphics are provided by the integrated Intel Graphics. Display: 14 inch, WUXGA (1920 x 1200), IPS, 60 Hz, 300 cd/m². Windows 11 Pro is installed.

Specifications

  • Processor: Intel Core Ultra 5 225U (cores: 12, threads: 14, cache: 12 MB)
  • Graphics: integrated Intel Graphics
  • Memory: 32 GB DDR5 (5600 MHz, max. 64 GB)
  • Storage: 512 GB SSD (PCI Express 4.0)
  • Display: 14 inch, WUXGA (1920 x 1200), IPS, 60 Hz, 300 cd/m²
  • Operating system: Windows 11 Pro
  • Wireless: Wi-Fi 6E (802.11ax), Bluetooth 5.3
  • Colour: Black
  • Weight: 1.34 kg
Key Highlights
  • Intel Core Ultra 5 225U, 12C (2P + 8E + 2LPE)/14T, Max Turbo up to 4.8GHz, 12MB Intel Smart Cache
  • 14" WUXGA (1920x1200) IPS 300nits 45% NTSC 60Hz
  • 1x 32GB SODIMM DDR5-5600
  • 512GB SSD M.2 2242 PCIe 4.0x4 NVMe Opal 2.0
  • Intel Graphics
  • Windows 11 Pro
  • Business Laptop Clamshell Black
  • Intel Core Ultra 5 225U Processor cores: 12
  • 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 32 GB DDR5-SDRAM 5600 MHz 1 x 32 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 100,1000 Mbit/s Bluetooth 5.3
  • Lithium-Ion (Li-Ion) 64 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI datatype support on NPU
FP16, FP32, Int8
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Senary SN6141
Audio system
Dolby Atmos
Battery capacity
64 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Bundled software
AI Now
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Colour gamut
45%
Colour name
Black
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
1000:1
Depth
220.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.7 GHz
Efficient-core Max Turbo Frequency
4.2 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.01 cm
Height (rear)
1.52 cm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
M.2 SSD size
2242 (22 x 42 mm)
Market positioning
Business
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum shipping altitude
3048 m
Maximum turbo power
57 W
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 32 GB
Memory slots
2
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
12 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Performance cores
2
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
225U
Processor threads
14
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
Speakers manufacturer
Harman Kardon
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ENERGY STAR, EPEAT Gold, ErP
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB 3.2 Gen 2x2 Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
313 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211
WWAN
Not installed

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Price history over the last 6 months
Lenovo ThinkPad E14 Gen 7 21SX000UGE business laptop, Intel Core Ultra 5 225U, 14 inch WUXGA, 32GB DDR5, 512GB SSD, Windows 11 Pro
Current
R21,776
Lowest
R20,725
Highest
R21,963
Change 24H
+R260   +1%
Week
+R855   +4%
Month
+R513   +2%

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