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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey

Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
36 mo.
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
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R32,723
+R131 Reward
The Lenovo ThinkBook 14 G5 2in1 is a convertible 14.0" laptop with a WUXGA touchscreen, powered by the Ultra 5 225U processor, 16 GB of RAM and a 512 GB SSD. Housed in a Luna Grey chassis and running Windows 11 Pro, this model is designed for mobile professionals who need a compact device for multit... Read More
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Stock 8 Code 107505 Brand LENOVO Model 21SQ0016PB Warranty 3 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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The Lenovo ThinkBook 14 G5 2in1 is a convertible 14.0" laptop with a WUXGA touchscreen, powered by the Ultra 5 225U processor, 16 GB of RAM and a 512 GB SSD. Housed in a Luna Grey chassis and running Windows 11 Pro, this model is designed for mobile professionals who need a compact device for multitasking, presentations and everyday productivity. The package includes a 3-year operating system warranty and a CO2 offset option for reduced environmental impact.

Advantages

The 14.0" WUXGA touchscreen offers clear visuals and responsive touch input for both tablet and laptop modes. The Ultra 5 225U processor combined with 16 GB RAM delivers smooth multitasking and application responsiveness. A 512 GB SSD provides fast boot times and quick file access while keeping the device lightweight and portable. Windows 11 Pro enables business-focused features such as enhanced security and device management. The Luna Grey finish provides a professional appearance suitable for office and client-facing environments.

Suitable for

  • Business users who need a compact convertible for meetings and travel
  • Remote workers and hybrid professionals requiring secure Windows 11 Pro features
  • Students and educators who need a touchscreen device for note-taking and presentations
  • Content consumption such as streaming and web browsing

Key specifications

  • Display: 14.0" WUXGA touchscreen
  • Processor: Ultra 5 225U
  • Memory: 16 GB RAM
  • Storage: 512 GB solid-state drive
  • Operating system: Windows 11 Pro
  • Form factor: 2in1 convertible (tablet and laptop modes)
  • Color: Luna Grey
  • Warranty: 3-year OS warranty
  • Environmental: CO2 offset included

How to use

Open the device and switch between laptop and tablet modes by rotating the hinge to the desired position. Use the touchscreen for direct interaction with Windows 11 Pro applications and gestures; connect an external keyboard or mouse when extended typing is required. Store files and applications on the 512 GB SSD and manage performance through Windows settings and power profiles. Keep the system updated via Windows Update and register the device under the included warranty for support and service.

Recommendations

For best results, use the device in a well-ventilated environment, apply Windows 11 Pro security updates promptly, and back up important data regularly. When traveling, use a padded laptop sleeve to protect the convertible hinge and screen. Consider enabling power-saving modes and cloud syncing to extend battery life and secure access to files.

Key Highlights
  • Windows 11 Pro
  • Intel Core Ultra 5 225U (12MB Cache)
  • 35.6 cm (14") WUXGA 1920 x 1200 IPS Touch
  • 16GB (5600MHz) DDR5-SDRAM (1 x 16) & 512GB SSD
  • Hybrid (2-in-1) Convertible (Folder) Grey
  • Intel Core Ultra 5 225U Processor cores: 12
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight Gloss 16:10
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • Lithium Polymer (LiPo) 60 Wh 11.2 h 65 W
  • Windows 11 Pro
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Audio chip
Realtek ALC3287
Audio system
Dolby Atmos
Battery capacity
60 Wh
Battery life (max)
11.2 h
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Bundled software
Office Trial
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
Yes
Certification
ErP Lot 6/26 MIL-STD-810H Eyesafe® Certified 2.0 TÜV Rheinland® Low Blue Light (Hardware Solution)
Colour gamut
100%
Colour name
Luna grey
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Compliance certificates
RoHS
Contrast ratio (typical)
1000:1
Copilot key
Yes
Depth
224 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display glass type
Gorilla Glass
Display resolution
1920 x 1200 pixels
Display surface
Gloss
Efficient cores
8
Efficient-core base frequency
1.3 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Ethernet LAN
No
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Convertible (Folder)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.69 cm
Height (rear)
1.85 cm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision
Housing material
Aluminium
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
English
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
M.2 SSD size
2242 (22 x 42 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum shipping altitude
3048 m
Memory channels
Dual-channel
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system installed
Windows 11 Pro
Operating system language
English, Polish
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on, Supervisor
Performance cores
2
Performance-core base frequency
1.5 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
225U
Processor threads
14
Product colour
Grey
Product type
Hybrid (2-in-1)
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
Harman Kardon
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ENERGY STAR, EPEAT Gold, TCO
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.64 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
313 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WWAN
Not installed

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Price history over the last 6 months
Laptop Lenovo ThinkBook 14 G5 2in1 14.0 inch Ultra 5 225U 16GB 512GB INT W11Pro Touch Luna Grey
Current
R32,723
Lowest
R23,515
Highest
R33,286
Change 24H
-R124   0%
Week
+R666   +2%
Month
+R438   +1%

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