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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey

Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
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R21,905
+R86 Reward
Lenovo LOQ 15IRX10 is a 15.6-inch laptop with a Full HD IPS display (1920 x 1080, 144 Hz, 300 cd/m², 100% sRGB). It is powered by an Intel Core i5-13450HX processor with a base frequency of 2.4 GHz and boost up to 4.6 GHz across 10 cores. The system includes 16 GB DDR5 (1 x 16 GB, 4800 MHz) in SO-DI... Read More
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Stock 2 Code 322428 Brand LENOVO Model 83JE007MPB Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Lenovo LOQ 15IRX10 is a 15.6-inch laptop with a Full HD IPS display (1920 x 1080, 144 Hz, 300 cd/m², 100% sRGB). It is powered by an Intel Core i5-13450HX processor with a base frequency of 2.4 GHz and boost up to 4.6 GHz across 10 cores. The system includes 16 GB DDR5 (1 x 16 GB, 4800 MHz) in SO-DIMM form factor, a 512 GB NVMe PCIe 4.0 SSD, and discrete NVIDIA GeForce RTX 5050 graphics with 8 GB GDDR7 memory. The laptop runs Windows 11 Home and comes in Luna Grey with a white backlit keyboard, a 5 MP front camera, dual speakers and a 60 Wh battery. Connectivity options include Wi‑Fi 6, Bluetooth 5.2, Gigabit Ethernet, HDMI 2.1, three USB-A ports, one USB-C with Power Delivery, and an RJ-45 port. The chassis is made of ABS and polycarbonate and the weight is approximately 2.4 kg.

Advantages

This model combines a high-refresh Full HD IPS panel with a dedicated NVIDIA RTX 5050 GPU, suitable DDR5 memory and a fast NVMe PCIe 4.0 SSD for responsive system performance. The laptop offers modern connectivity including Wi‑Fi 6, USB-C Power Delivery and HDMI 2.1, plus a compact 15.6" form factor and a durable ABS/PC housing in Luna grey. Expandable memory (up to 32 GB) and TPM 2.0 provide upgrade potential and platform security.

Suitable for

  • Everyday multitasking and productivity work
  • Casual to mid-range gaming at Full HD
  • Content viewing and streaming on a 144 Hz IPS display
  • Photo and light video editing

Key specifications

  • Display: 15.6" (39.6 cm) IPS, 1920 x 1080, 144 Hz, 300 cd/m², 100% sRGB, anti-glare
  • Processor: Intel Core i5-13450HX, 2.4–4.6 GHz, 10 cores
  • Graphics: NVIDIA GeForce RTX 5050 with 8 GB GDDR7
  • Memory: 16 GB DDR5-SDRAM (1 x 16 GB), 4800 MHz, 2 SO-DIMM slots, up to 32 GB
  • Storage: 512 GB SSD (M.2 NVMe, PCIe 4.0)
  • Operating system: Windows 11 Home (64-bit)
  • Battery: 60 Wh
  • Ports: 3x USB-A 3.2 Gen 1, 1x USB-C 3.2 Gen 2 with PD, HDMI 2.1, RJ-45 Ethernet, combo audio jack
  • Networking: Wi‑Fi 6 (802.11ax), Bluetooth 5.2, Gigabit Ethernet
  • Audio & camera: 2x speakers (2 W), 2x microphones, 5 MP front camera
  • Security & chassis: TPM 2.0, ABS/PC housing, Luna grey colour
  • Dimensions & weight: width 359.9 mm, depth 258.7 mm, weight approx. 2.4 kg

How to use

Set up the laptop on a stable surface, connect the included 170 W AC adapter for charging or enable USB-C Power Delivery on compatible chargers. Power on and follow the Windows 11 Home setup prompts to create a user account and configure network settings. Use the SO-DIMM slots to add a second memory module if upgrading to a higher total RAM capacity. For optimal graphics performance, install the latest NVIDIA drivers via the official website or Windows Update. Ensure adequate ventilation during heavy workloads to manage operating temperatures.

Recommendations

For sustained gaming or intensive workloads, connect the laptop to mains power via the AC adapter, keep the ventilation areas clear, and update GPU drivers regularly. When upgrading memory, match SO-DIMM specifications (DDR5, 4800 MHz) and observe anti-static precautions.

Key Highlights
  • Everyday multitasking and productivity work
  • Casual to mid-range gaming at Full HD
  • Content viewing and streaming on a 144 Hz IPS display
  • Photo and light video editing
  • Display: 15.6" (39.6 cm) IPS, 1920 x 1080, 144 Hz, 300 cd/m², 100% sRGB, anti-glare
  • Processor: Intel Core i5-13450HX, 2.4–4.6 GHz, 10 cores
  • Graphics: NVIDIA GeForce RTX 5050 with 8 GB GDDR7
  • Memory: 16 GB DDR5-SDRAM (1 x 16 GB), 4800 MHz, 2 SO-DIMM slots, up to 32 GB
  • Storage: 512 GB SSD (M.2 NVMe, PCIe 4.0)
  • Operating system: Windows 11 Home (64-bit)
  • Battery: 60 Wh
  • Ports: 3x USB-A 3.2 Gen 1, 1x USB-C 3.2 Gen 2 with PD, HDMI 2.1, RJ-45 Ethernet, combo audio jack
  • Networking: Wi‑Fi 6 (802.11ax), Bluetooth 5.2, Gigabit Ethernet
  • Audio & camera: 2x speakers (2 W), 2x microphones, 5 MP front camera
  • Security & chassis: TPM 2.0, ABS/PC housing, Luna grey colour
  • Dimensions & weight: width 359.9 mm, depth 258.7 mm, weight approx. 2.4 kg
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
170 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3287
Audio system
Nahimic Audio
Battery capacity
60 Wh
Battery life (max)
3.36 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Bundled software
Office Trial + Lenovo AI Now
Card reader integrated
No
Certification
TÜV Rheinland® Low Blue Light (Software Solution)
Certified refurbished
No
Colour gamut
100%
Colour name
Luna grey
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Continuous video playback time
7.17 h
Contrast ratio (typical)
1000:1
Copilot key
Yes
Depth
258.7 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5050
Discrete graphics memory type
GDDR7
Display brightness
300 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000,100 Mbit/s
Fast charging
Yes
Fast charging time (50%)
30 min
Fingerprint reader
No
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
5 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
2.1
Height (front)
2.19 cm
Height (rear)
2.39 cm
Housing material
Acrylonitrile butadiene styrene (ABS), Polycarbonate (PC)
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
White
Keyboard language
English
LED backlight
Yes
M.2 SSD size
2242 (22 x 42 mm)
Market positioning
Gaming
Maximum internal memory
32 GB
Maximum refresh rate
144 Hz
Maximum shipping altitude
3048 m
Maximum turbo power
157 W
Memory channels
Single-channel
Memory clock speed
4800 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2
Mobile network connection
No
Motherboard chipset
Intel HM770
Native aspect ratio
16:9
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVIDIA G-SYNC
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Operating system language
Polish
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, HDD, Power on, Supervisor, User
Performance cores
6
Performance-core Max Turbo Frequency
4.6 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
55 W
Processor boost frequency
4.6 GHz
Processor cache
20 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core i5
Processor generation
13th gen Intel Core i5
Processor manufacturer
Intel
Processor model
i5-13450HX
Processor threads
16
Product colour
Grey
Product type
Laptop
RGB colour space
sRGB
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ErP
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
2.4 kg
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
359.9 mm
WWAN
Not installed

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Price history over the last 6 months
Laptop Lenovo LOQ 15IRX10 15.6 inch Full HD IPS 144Hz Intel Core i5-13450HX 16GB DDR5 512GB SSD RTX 5050 8GB Luna Grey
Current
R21,905
Lowest
R16,892
Highest
R21,905
Change 24H
+R581   +3%
Week
+R2,997   +16%
Month
+R3,285   +18%

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